
McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,644 reviews
I just absolutely love Rita Barkstrom at McGrath Lexus of Westmont. She is such a warm caring person, that you don't feel as she is selling you a car, but more of an experience. Firstly, when you walk in Mc Westmont. She is such a warm caring person, that you don't feel as she is selling you a car, but more of an experience. Firstly, when you walk in McGrath, you can feel the luxury. The show room is beautiful and luxurious. In a matter of minutes, I was greeted by at least 3 sales people, but once i told them I had an appointment with Rita, they all graciously "backed off" and wished me well. I thought that was nice. My new purchase was my third with Rita and fourth with the Lexus product. My first was not at McGrath, but upon servicing my car there, I "changed" dealerships and never went back to the other one. The level of professionalism and customer service is so refreshing, from the sales people, service and just car washing staff, you couldn't ask for better service or even get it anywhere else. With the state of the economy, you want to feel as if you matter and that although you might feel a little apprehensive splurging on a luxury vehicle, it is worth it! They really work to get you the best price and it is a great dependable product. Ever since we met Rita, we have always gone back to her. She is always available to answer any questions honestly and promptly. You never feel rushed. In fact when I know its time for a new vehicle, I just call her. We just can't say enough about her! I recommend everyone shop with her! More
I recently worked with Justin Storandt to purchase a Lexus, and it was a wonderful experience. I can be a tough customer, and Justin took time to determine my needs, and worked at my pace to find me the Lexus, and it was a wonderful experience. I can be a tough customer, and Justin took time to determine my needs, and worked at my pace to find me the perfect car to suit my personal preferences and my budget. He was diligent in his follow up with me, and he was sincere in our interactions. Although he was persistent in his follow up, he was resourceful throughout the process and answered all of my questions. He gave me a great deal! Also, he called me a few days after I purchased the car to make sure that I was satisfied. I will definitely be recommending Justin and McGrath Lexus of Westmont to anyone in my network who is looking to purchase a vehicle. 5 stars for great service!! More
After reading the outstanding reviews of Steve Gibson, what else is there to say about the WORLD'S BEST SALESMAN? Except this: I just drove home in our TENTH new Lexus purchased at McGrath through Ste what else is there to say about the WORLD'S BEST SALESMAN? Except this: I just drove home in our TENTH new Lexus purchased at McGrath through Steve. There is no better salesman, there is no better dealership, there is no better car buying experience. Period. And it does not end the day you drive your new car home. Best of the best in every department. Beth and Tim O'Day More
We just bought ES 350 from McGrath and this is our 2nd car from McGrath Westmont. We are very happy with the service and customer service specially our sales associate Larry Pebelske. He showed us what we car from McGrath Westmont. We are very happy with the service and customer service specially our sales associate Larry Pebelske. He showed us what we were looking for, Larry was very clam, professional, understanding and really hardworking. We gave McGrath Lexus business previously by sending our friends and family but the service we have recieved this time we did not get that on our last purchase. We will keep recommending McGrath Lexus Westmont to our friends and family specially "Larry Pebelske". We give McGrath Lexus Westmont and Larry Pebelski 100%. Elisha and Sadia Victor More
Below is an email I sent Larry after he was able to get me an amazing car at a great price. This was not solicited, I had to let him know how much I appreciated what he did for me. Good Morning Larry, me an amazing car at a great price. This was not solicited, I had to let him know how much I appreciated what he did for me. Good Morning Larry, I just wanted to take the time to personally thank you for all you did for me yesterday. You definitely made it a great day. All the way home I couldn't, and still can't, believe my good luck and good fortune to have found that car and such a great person to work with. I know you went through a lot of trouble for me and it meant so much. I would happily recommend your dealership and you personally to anyone who is looking to buy a car. The car is great and I couldn't be happier. Please also thank Mike for me for working to get the financing done. Anyway, Larry a heartfelt thanks to you and your staff. I hope you have a great day, and wonderful weekend. Best Regards, Jeff More
McGrath Lexus had the used BMW I was looking for. Scott was ready with keys in hand when I arrived. After a short test drive, I knew this was the car for me. The complimentary lunch was a very nice touch was ready with keys in hand when I arrived. After a short test drive, I knew this was the car for me. The complimentary lunch was a very nice touch. The detailing service could have been a little better. There were waterspots and swirl marks left on the car. We asked to have them removed, but this was not done. Other than that, the experience was good. I am very pleased with the vehicle. More
Joe Scala was incredibly professional throughout our whole car purchasing process. He was warm and welcoming when we first introduced ourselves, and actively listened when we were explaining our situati whole car purchasing process. He was warm and welcoming when we first introduced ourselves, and actively listened when we were explaining our situation to him. He gave us many options and suggestions throughout our decision making process. He never made us feel pressured or tried to guilt us into making any decisions that we weren't ready to make. He walked us to every department and waited until we were finished. He was the first and last person that we saw when we were moving from department to department. He worked vigorously to meet/match our price and payment methods. It's very rare to find a car salesman that makes you feel like you can trust them, but Joe Scala was one of the very few that i felt that i could trust. I would recommend him to all of my friends and family that are interested in buying a new/used Lexus. Thank you, and great job, Joe! More
my husband and i was looking for another lexus car for my daughter, was so glad we have scott as our salesperson, scott was very helpful,a very positive person, very nice to deal with, got the car and we met daughter, was so glad we have scott as our salesperson, scott was very helpful,a very positive person, very nice to deal with, got the car and we met "cubbie" the lovable golden retriever! Love the dog!! More
Scott is one of the most friendly, helpful and patient salesmen I have ever dealt with. While looking for an IS250, he worked with my father and I to find the best car that fit each of our preferences. It salesmen I have ever dealt with. While looking for an IS250, he worked with my father and I to find the best car that fit each of our preferences. It was refreshing to have a salesman so passionate about customer satisfaction -- he even stayed past dealership hours to accommodate our schedules. Not only did we reach an agreement on a great price, he went above and beyond to ensure he met as many of our needs as possible before (and after) driving off the lot. Scott is a fabulous salesman who truly cares about his clients, and not just about making the sale. I would recommend him to anyone interested in purchasing a Lexus. You will leave feeling like royalty. More