McGrath Lexus of Westmont

Our new 2013 RX350 is our fourth Lexus and Steve Gibson has been our salesperson for the last two. We could not be happier, we owned a 2011 RX350 and decided on the 2013 to include the Navigation System. has been our salesperson for the last two. We could not be happier, we owned a 2011 RX350 and decided on the 2013 to include the Navigation System. McGrath Lexus is our choice of dealership because of the excellent service we receive, the friendliness of the staff and, of course, the product. Steve has been instrumental in our last two purchases and we wouldn't have it any other way. Steve is a gentleman, knowledgable of his product, concerned that we are pleased with our purchase and always helpful. We thank Steve for assisting us in our purchase. When our purchase was finalized Steve introduced us to Kraig Dykman. He led us through all the new bells and whistles. Kraig was very thorough and helpful with information - even on a phone call regarding our Navigation System. We will make a visit to Kraig once more just be certain we are working the System properly. Not to be left out - the Staff in the Service Area are an excellent group, always helpful and committed to giving their clients excellent service. Overall, an extremely professional, knowledgeable, committed Dealership and we look forward to continuing our relationship with McGrath. More

This was my first time purchasing a Lexus and I was very impressed by the dealership and the service I received. I would recommend both Scott and McGrath Lexus to a friend. impressed by the dealership and the service I received. I would recommend both Scott and McGrath Lexus to a friend. More

We live in the city but we probably will always go back to the Lexus in Westmont because we always get an exceptional service and attention. It was our second experience there. Last year 1st. Steve is a to the Lexus in Westmont because we always get an exceptional service and attention. It was our second experience there. Last year 1st. Steve is a great and thoughtful sales, so is his manager, Mike Agnelo and Ben. Stella and Sylvia More

I am not a big fan of the car buying process but I have to say that working with Joe @ McGrath Lexus was a very pleasant experience. Joe was friendly, direct and pressure free. My wife and I are very ple to say that working with Joe @ McGrath Lexus was a very pleasant experience. Joe was friendly, direct and pressure free. My wife and I are very pleased with Joe, McGrath Lexus and our purchase. More

I am a previous Lexus owner and was looking for another Lexus to purchase in between that vehicle and another one in the next few years. My previous Lexus was purchased from another Lexus dealership. While Lexus to purchase in between that vehicle and another one in the next few years. My previous Lexus was purchased from another Lexus dealership. While I had absoltely no complaints with my previous Lexus dealership, the stars aligned with McGrath Lexus of Westmont. I not only found a great RX at a great price, I also found outstanding service. I arrived late after a day full of meetings. Greg Luzinski took me for a test drive and stayed with me long after many of his co-workers had already left. I purchased a beautiful pre-owned RX that night and Greg had it delivered to my door the very next day. McGrath may have just earned a lifelong customer! More

This was our first purchase of a Lexus. Our sales person, Scott Raymond, was very knowledgeable of the used car inventory and car options available on each making it easier to filter down to the cars person, Scott Raymond, was very knowledgeable of the used car inventory and car options available on each making it easier to filter down to the cars that best matched our needs. We were very pleased with the one Scott thought would be best and it was the one we drove home with. We've never bought a car so fast. The McGrath dealership made the car purchase an easy process, getting the car ready for us, completing the paperwork and the individual in the service area was super helpful. We're looking forward to the complimentary car washes. Thanks Scott and team for the great service. More

After searching extensively for a used Lexus LX 470 on the Internet, I came to McGrath Lexus of Westmont because there were two here that I was potentially interested in. I called on my way to the dealers the Internet, I came to McGrath Lexus of Westmont because there were two here that I was potentially interested in. I called on my way to the dealership and spoke with Mel Owens and he arranged for me to test drive one of them. I drove it and wasn't crazy about the condition of that particular vehicle (I'm very particular), so I looked at the other one. It was pretty much exactly what I was looking for, so I told him I was interested and wanted to see how much I would get if I traded in my current vehicle. The sales manger told Mel the amount they'd give me for my trade, which was $3,000 less than another dealer had offered me, so I didn't like that and thought the deal was going to fall through and I was ready to walk away. However, when I told Mel about the offer I had from the other dealer, he said that they could work with the other dealer to take my vehicle in on trade, sell it to that dealer, and give me the full trade-in credit--they'd just have to contact that dealer and confirm that he wanted the vehicle and was going to pay what I had said he would for the vehicle. I had never heard of this before, so I was pleasantly surprised because it kept the deal alive. Mel said that if I had a better offer for my vehicle than what they could give me, they'd work with that dealer to facilitate the trade because they still wanted my business and wanted to sell me the vehicle I was looking at. It all worked out and I got the Lexus LX 470 I wanted, so I was very pleased with my experience. McGrath Lexus of Westmont is the nicest dealership I've ever been to--it's more like the lobby of a five-star hotel than a car dealership--and everyone is friendly and professional. Mel was great to work with and came through with every picky little demand I had. He even introduced me to Tracy Isselhardt, the general manager, who had okayed some of my picky demands like providing a hitch cover, a missing cargo net clip, and a missing cover for the lock/unlock lever on one of the third-row seats. Tracy was very accessible, which is unusual for a general manager. When I took delivery of the vehicle, my delivery specialist, Ben Kruchten, was excellent and took all the time I needed to go over every inch of the vehicle and I never felt rushed. He knew everything about the vehicle and showed me how everything worked. McGrath Lexus of Westmont is a first-class dealership with unprecedented customer service. So even though I live 1.5 hours away, I will be back here instead of going to my local Lexus dealership. I highly recommend it! More

I had a really nice experience at McGrath Lexus in Westmont. I had visited a few times previously and knew that I would come back here when I was ready to purchase. I saw the car I was looking for o Westmont. I had visited a few times previously and knew that I would come back here when I was ready to purchase. I saw the car I was looking for online and took a chance on visiting the dealer. I didn't think that I would ever buy a car on the spot. After a quick ride and a review of all of the extras I was receiving from my sales rep Scott Raymond, there was no doubt that this was the car for our family. We had some time to wait for all of the financing to be worked out and Scott and the dealer treated the family to lunch. What a nice gesture. I'm looking forward to a long relationship with Mcgrath. Thanks Scott! More

This is the 4th LEXUS I have purchased from McGrath; three of those sales have been with Alisa Dunlap. She's the greatest. The last Lexus which I just picked up had been an ongoing transction for abou three of those sales have been with Alisa Dunlap. She's the greatest. The last Lexus which I just picked up had been an ongoing transction for about four months due to some medical problems I was having. I canceled several appointments with Alisa and each time, she was most understanding and patient. I also changed my mind about colors; again she patiently worked with me. I can't say enough about Alisa and the MCgrath dealership other than they treat you like royalty. More

Scott worked with us to get the car we wanted at the price we needed. I will deficitely call Scott when I need my next vehicle. price we needed. I will deficitely call Scott when I need my next vehicle. More