McGrath Lexus of Westmont
Westmont, IL
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I am from out of state and purchased a vehicle from Greg. He was extremely helpful with the car information, sending detailed photos and videos, and arranging shipping. I'd definitely work with Greg again! He was extremely helpful with the car information, sending detailed photos and videos, and arranging shipping. I'd definitely work with Greg again! More
I was looking for a used IS250 in the market and found the color I was looking for at Mcgrath Westmont. My experience was great primarily because of a very friendly staff and the price of the car. I came the color I was looking for at Mcgrath Westmont. My experience was great primarily because of a very friendly staff and the price of the car. I came to realize after my visit that this was a good choice on my part to be associated with this dealership. More
I was an out of state buyer, looking for an exact combo of features on a RX 350. Rita was very professional and courteous. When she could get close to the price I wanted to pay my, husband and I went to of features on a RX 350. Rita was very professional and courteous. When she could get close to the price I wanted to pay my, husband and I went to Chicago and picked up the vehicle. We were treated wonderfully by Rita and all the other associates we met. Kraig spent several hours training us. I had a 2001 RX300 and all the bells and whistles on the RX350 were new to me, he was very patient. I wish I lived closer to take advantage of their great extras. When it is time for another Lexus we will definitely call Rita. This is how buying a car should be. Thank you Rita, Kraig, and Ben. More
My husband and I came to Lexus looking for a 2006 Jeep Commander that he had seen on the internet. When we arrived, the car was not on the lot. He had spoken with Greg the day before on the internet, so w Commander that he had seen on the internet. When we arrived, the car was not on the lot. He had spoken with Greg the day before on the internet, so we were disappointed when we did not see the vehicle. Greg greeted us, and immediately sought out to find the Jeep. When he did locate the vehicle, he was upfront and honest that the vehicle had a dent in it, and gave us a very comfortable "out" if we did not want to take the test drive. After driving the vehicle, Greg was trememdous in getting not only securing what we wanted in value for our trade in, but immediately took ownership of the issue with the dent and scheduled our appointment to get it fixed, without question. The spectacular part of the whole buying process was after we filled out the initial paperwork and were waiting on the finance manager. Now I have bought several cars, and was prepared to spend hours at the dealership (which has been my previous experience) In this case, however, we were in the manager's office within 30 minutes. Manager Michael Agnello was very friendly and made the buying process easy. Within an hour, we were in our new car and headed out the door. I will be returning to these guys for all of my future car purchases, as well as recommending them to everyone. More
We were looking for a used car. I searched three cars through the computer, two of them were at this dealership. We went to look at them, receptionist was nice then we met "Scott Raymond" very nice perso through the computer, two of them were at this dealership. We went to look at them, receptionist was nice then we met "Scott Raymond" very nice person with a smiley face, very helpful, explained everything clearly. We drove the car, He answered all our questions and made us feel very confident, and satisfactory purcahse. Before,We were afraid to buy used car because of the unknowns with the used-car. With Scott, we felt convincing to make the purchace and not to worry anything about this used car. He literally took that fear out of us. He has a great impressive personality and a graet yellow dog too. We will always like to come back to Scott for future car needs. And I will definitely recommend anybody I know who is looking to buy a car. We are glad that we had a chance to visit Mcgrath Lexus Of Westmont. Thanks for a new wonderful experience! More
Me and my husband we had a very pleasant experience with everyone involved with the purchase of our new vehicle at McGrath Lexus of Westmont. Mel Owens was very professional, knowledgeable and a pleasure everyone involved with the purchase of our new vehicle at McGrath Lexus of Westmont. Mel Owens was very professional, knowledgeable and a pleasure to have as my salesman. This was definitely the best car buying experience that I had ever had. The entire transaction from start to finish was a pleasure. Make sure you ask for Mel Owens when you stop in at McGrath Lexus. He makes you feel like you are his only customer. And, thank you for making my first experience with McGrath Lexus an enjoyable one. More
Purchase a 2009 Mini Cooper from Scott over the internet. The process was very smooth and Scott was great. I haven't got my car yet, so I hope that it is as "mint" condition as he said it is! Very excited to The process was very smooth and Scott was great. I haven't got my car yet, so I hope that it is as "mint" condition as he said it is! Very excited to get the car! Thanks Scott! More
I called from out of state on an ES350 with Ultra Luxury Package in the color combo I wanted and was fortunate to get Steve Gibson with my call.I'm sure other sales people at McGrath are very good too but I Package in the color combo I wanted and was fortunate to get Steve Gibson with my call.I'm sure other sales people at McGrath are very good too but I know Steve was great. During the process,Steve was very professional,knowledgeable and a pleasure to have as my salesman. Being this sale would be an out of state deal,I had many questions and Steve was right there with answers.He made everything so very easy. A special shout out to Customer Relations Manager Maria Giampietro.She is another asset of the McGrath dealership. The whole McGrath experience was wonderful.A a very pleasant and positive experience with everyone involved. Thank you! JBB More
Jack was so helpful when I wanted to trade in my car. He helped me find just what I was looking for. He went the extra mile for me! Jack found me my dream car in my price range and I have never had a proble helped me find just what I was looking for. He went the extra mile for me! Jack found me my dream car in my price range and I have never had a problem with it. When I want to trade it in eventually I'm going to come and see Jack! More
On Saturday, I purchased a 2012 Lexus RX. From my initial on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeabl on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeable and never did I hear that “Let me look into that and get back to you” stuff. She was very helpful and definitely patient and over the course of two weeks, devoted countless hours ensuring me of all my options before making my decision. Alisa handled everything that I needed and never once put pressure on me to purchase a car. The entire purchase went smoothly from trading in my vehicle to driving my new RX out the door because of her. This was definitely the best car buying experience that I had ever had. I would highly recommend working with Alisa. She and the McGrath Team redefines customer service. More