
McGrath Lexus of Westmont
Westmont, IL
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Mel Owens was a complete professional that gave me superb customer service. He went out of his way to answer all of my questions and I can provide a long list at times. He was very knowledgeable and courte customer service. He went out of his way to answer all of my questions and I can provide a long list at times. He was very knowledgeable and courteous, providing me the ultimate Lexus experience. I will not buy any other vehicle and Mr. Owens will most definitely be my salesperson now and end the future. This was truly an experience that must be shared. More
McGrath Lexus has excellent customer service. Everyone from sales to service is friendly & very helpful. Our salesperson, Alisa Griffen-Dunlap is always available to answer any questions & always follow from sales to service is friendly & very helpful. Our salesperson, Alisa Griffen-Dunlap is always available to answer any questions & always follows up with us to make sure we are 100% satisfied with our vehicle. Alisa always keeps up informed of any upcoming sales events - she is truly a pleasure to work with. We have been loyal customers for 11yrs thanks to the excellent customer service & friendly environment McGrath Lexus of Westmont has to offer! More
We were looking for a used Lexus RX350 with low mileage and at a fair price. We purchaesd a Lexus IS250 a couple years ago from Abe at McGrath Lexus in Westmont and was happy with that experience. We we and at a fair price. We purchaesd a Lexus IS250 a couple years ago from Abe at McGrath Lexus in Westmont and was happy with that experience. We went back and talked to Abe and he gave us a good deal on the RX350 so we bought it. They always treat us very well when we are there. More
The whole facitly was impressive, and our sales person was great. He kept in contact but not too pushy as we took our time to make sure this was the car for us. Each person we came in contact with was to was great. He kept in contact but not too pushy as we took our time to make sure this was the car for us. Each person we came in contact with was top notch. Thank you, look forward to working with you all more More
Alisa was a no-pressure, friendly salesperson who was a pleasure to work with. I'd request anyone interested in a Lexus to seek Alisa's assistance. The negotiation process proved easy as well. All in all, pleasure to work with. I'd request anyone interested in a Lexus to seek Alisa's assistance. The negotiation process proved easy as well. All in all, a positive car buying experience. And Ben was very thorough with explaining all aspects of my new vehicle. They've both been great with my follow-up questions too. Thank you Alisa!! More
I RECENTLY LEASED A 2011 IS350 ON JUNE 4TH, 2011 & MY EXPERIENCE WAS FANTASTIC! MY HUSBAND & I WORKED WITH ALISA GRIFFEN DUNLAP WHO WAS AN ABSOLUTE PLEASURE THROUGHOUT THE ENTIRE PURCHASE PROCESS. LISA M EXPERIENCE WAS FANTASTIC! MY HUSBAND & I WORKED WITH ALISA GRIFFEN DUNLAP WHO WAS AN ABSOLUTE PLEASURE THROUGHOUT THE ENTIRE PURCHASE PROCESS. LISA MADE US FEEL RIGHT AT HOME FROM THE TIME WE MET HER, SHE WAS VERY ATTENTIVE, THOUROUGHL & ANSWERED ALL OF OUR QUESTIONS, MAKING OUR DECISION TO MOVE FORWARD WITH THE LEASE OF OUR NEW IS350 EFFORTLESS!! WE LOVE ALISA & MCGRATH!!! SINCERLY, FERLONDO & ERIKA TOOMER More
The experience with Steve from beginning to end was terrific. He was most helpful and informative. We have enjoyed the same great experience at McGrath with our last three Lexus. They are a first ra terrific. He was most helpful and informative. We have enjoyed the same great experience at McGrath with our last three Lexus. They are a first rate dealership and we will continue to do business with them. The Plogers More
I was having a problem with my rim plating bubbling and pealing. I went to highland park lexus for service. They were giving me a hard time to have all 4 rims replaced, and to top it off, they wanted me to pealing. I went to highland park lexus for service. They were giving me a hard time to have all 4 rims replaced, and to top it off, they wanted me to wait 1 hour to get a loaner car so my issue could be fixed. I ended up walking out of the dealership and going back to McGrath lexus. When I called Paul on the Phone he was the best as always! I was able to make an Apt at my convience, when I drove in to the service bay, I was met right away by a porter to take my info. Then Paul met me and completed his paperwork, we looked at the defective rims, and I was in a loaner car. The entire process took less than 10 mins and I was on my way! I highly recomend Paul as a service advisor!!! and Definatly recomend McGrath lexus for your purchase and service needs!!! Great Job Paul!!! Thank you for your help!!! More
The customer service I received while looking for and buying my vehicle was impeccable! Not only did I get exactly what I wanted, I also got an amazing deal. I couldn't be happier with my experience a buying my vehicle was impeccable! Not only did I get exactly what I wanted, I also got an amazing deal. I couldn't be happier with my experience at McGrath Lexus of Westmont! I will never buy from another dealership!! THANK YOU!!! More
Stev has been a great assest to McGrath for the past 14 years since we started leasing from Mcgrath. thanks Steve! Lexus has been a product we can rely on. I would like to see 0 dollars for the first years since we started leasing from Mcgrath. thanks Steve! Lexus has been a product we can rely on. I would like to see 0 dollars for the first 50,000 miles like some of your competition does. free oil changes, wiperblades, service etc. More