McGrath Lexus of Westmont

I just purchased my 2011 ES350 from Christi on 11/27/2010. My experience was nothing short of amazing. I have purchased several cars over the last 30 years and this was by far the best time I have 11/27/2010. My experience was nothing short of amazing. I have purchased several cars over the last 30 years and this was by far the best time I have ever had. Usually you have to play all the car dealer back and forth games, but not this time. If you want the best service you have ever received from a car dealer, you owe it to yourself to shop at Lexus in Westmont. I can't say enough. Give them a try and I know you will agree. More

On Saturday October 30th we purchased our first Lexus On Saturday October 30th we purchased our first Lexus RX350. We had the priviledge of having Mel Owens as our Lexus sales associate. He was the best On Saturday October 30th we purchased our first Lexus RX350. We had the priviledge of having Mel Owens as our Lexus sales associate. He was the best car sales person we have ever dealt with when purchasing a new vehicle; this is the first time I didn't feel like I was being challenged by the sales person. He was not only commited to making sure we were 100% satisfied with our Lexus, but he also made sure that the whole process went smoothly. Michael Connery in Financing and Robert Cowden, New Car Delivery were also very helpful and got us through the paperwork without delay. Lexus of Westmont provided us with great customer service and made sure we were taken care of. More

Saturday October 30th, 2010 we purchased a certified, pre-owned 450h Lexus from McGrath of Westmont. This deal would not have been possible without the help, patience and expertise of our sales agent, Mr pre-owned 450h Lexus from McGrath of Westmont. This deal would not have been possible without the help, patience and expertise of our sales agent, Mr. Mel Owens. We had previously purchased a 1997 ES 300 from this dealership in 2000. That car remains in excellent shape and my wife was reluctant to take on a new car note. But, we had been searching on the internet for well over a year for an SUV that would be heartier for these Chicago winters. Mr. Mel Owens was first class. He wasn't solely interested in consummating this deal, but desired to make us "customers for life". He was not pushy or aggressive. He answered questions honestly and returned our "panicky" voice mails promptly. Though he was obviously busy, he made us feel as if we were the only deal that mattered. My wife is frugal and a "tough sell"; I am convinced we would still be car shopping if destiny had not guided us to Mr. Owens. His demeanor and ethical conduct is a reflection of the McGrath dealership and Lexus "family". Though our Lexus was 14 years old, we were still able to take advantage of every amenity the McGrath dealerships had to offer (i.e., free loaners, car washes, massages, shoe shines, plasma tv's, conference rooms, Wi Fi, Starbucks coffee, etc.) For now, my wife has forbidden me from driving her "new" car. She's like a time traveler who is thoroughly enjoying 14 years of innovative, automobile technology. I'm pleased that we got a stylish hybrid that sips gas, has some "giddyup" when accelerating and looks great! More

We have purchased various Lexus models from Westmont Location since 1995. We have referred others to you because of the quality of the cars and your level of customer service. We will continue to purcha Location since 1995. We have referred others to you because of the quality of the cars and your level of customer service. We will continue to purchase exclusively from McGrath primarily due to your service. More

Since 1993, your service has always been superb. Reuben, Dean. and Paul are the reason I have purchased six cars from McGrath. They know their customers, have high standards of customer relations and above Dean. and Paul are the reason I have purchased six cars from McGrath. They know their customers, have high standards of customer relations and above all customer satisfaction, and the technicians get it right the first time, always. More

People at McGrath are always patient and attentive when we visit for service or just a wash. Tracy, Steve, Chris and Paul are truly some of your best employees. You make ownership of a luxury car special.? we visit for service or just a wash. Tracy, Steve, Chris and Paul are truly some of your best employees. You make ownership of a luxury car special.? Great from driving in to driving out!!?!!!! More

Just purchased a new Lexus GX460 from Bill Lawson. Bill knows his product and located our vehicle for us. The Staff is very professional and friendly. They have delivery specialist that go over all of the knows his product and located our vehicle for us. The Staff is very professional and friendly. They have delivery specialist that go over all of the features of our vehicle with you. My wife and I found this very helpful. I would highly recommed Bill and McGrath Lexus of Westmont. More

I had my Lexus RX in for Service with Paul Tuffner. Paul was very helpful. He explained in detail what maintenance my vehicle needed and how much it would cost. I waited for my vehicle while it was being se was very helpful. He explained in detail what maintenance my vehicle needed and how much it would cost. I waited for my vehicle while it was being serviced. Paul told me it would take about an hour. While I waited I enjoyed a nice neck and shoulder massage. To my surprise my vehicle was done in 40 minutes and it had been vacuumed and washed. The dealership is beautiful. I felt like I was at the Four Seasons. More

recently took a test drive with the internet salesperson. Although friendly. did the typical five minute, right turn, right tun, return to dealer road trip. How and why they would expect anyone to buy a car Although friendly. did the typical five minute, right turn, right tun, return to dealer road trip. How and why they would expect anyone to buy a car without spending more time is beyond me. I looked at the new 250 hybrid and wanted premium but they provided a base for the trip, although the service loaners were premium model, which they let me sit in, but not drive.... go figure. Price... I was told sticker even though you can purchase for much less on the web. More

went in for a 25k service was told I needed brakes, went in for a 25k service was told I needed brakes, wheel balance, alignment declined to do the work went to schuamburg lexus brakes were at 65% le went in for a 25k service was told I needed brakes, wheel balance, alignment declined to do the work went to schuamburg lexus brakes were at 65% left no vibration at highway speeds and vehicles tracks straight down the road no charge nothing needed brought to the attention of service manager ruben pesante and got a oh well it happens Here is your warning When you do the math get a second opinion Might save you alot of MONEY!!!! More