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McGrath Lexus of Westmont
Westmont, IL
1,628 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,628 reviews
October 30, 2020
Extremely pleased with our service visit today. From our arrival to departure everything could not have been more efficient and professional. To cap off our visit, the service was completed in half the time arrival to departure everything could not have been more efficient and professional. To cap off our visit, the service was completed in half the time. Thanks George Archer and the service team. More
by SES18
Employees Worked With
George Archer
October 29, 2020
The people and rest of the staff are polite, courteous and welcoming. The scope of recall works were done on time as discussed with Casey. I couldn’t ask for more. and welcoming. The scope of recall works were done on time as discussed with Casey. I couldn’t ask for more. More
by lmvivar
Employees Worked With
Casey Komosa
October 29, 2020
Went through the service department and was assisted by Service Manager Ben Zuniga who was excellent at communicating and thoroughly explaining details of my service. Service Manager Ben Zuniga who was excellent at communicating and thoroughly explaining details of my service. More
by Castrom
Employees Worked With
Ben Zuniga
October 28, 2020
I have been a customer of McGrath Lexus for 20 years & purchased 3 new cars from them. All associates from sales thru service have been outstanding, especially Tim Lucas. Everyone is knowledgeable and tr purchased 3 new cars from them. All associates from sales thru service have been outstanding, especially Tim Lucas. Everyone is knowledgeable and truly cares about their customers. More
by Peg
Employees Worked With
Tim Lukas
October 24, 2020
I am very pleased with the service, both quality and response time, when I contact McGrath. It is always pleasant to speak directly with someone who can direct your call to another human being as oppose response time, when I contact McGrath. It is always pleasant to speak directly with someone who can direct your call to another human being as opposed to the phone trees used by some companies. The service department was exceptional, even vacuuming the car before returning it to me. Thanks. More
by Trashguy
Employees Worked With
Don’t remember the name
October 24, 2020
Dean was excellent in taking care of me and my car. I am from out of town but came in last minute and needed some work done. Dean talked me through what needed to be done and what could wait. 5 Star Servi from out of town but came in last minute and needed some work done. Dean talked me through what needed to be done and what could wait. 5 Star Service all around. More
by rhwksw
Employees Worked With
Dean in Service Dep’t
October 23, 2020
The dealer ship is aesthetically Fabulous my sales person was very helpful courteous and knowledgeable of the vehicle I was purchasing. The sale was no Pressure Only wish there was more room for negotiation was very helpful courteous and knowledgeable of the vehicle I was purchasing. The sale was no Pressure Only wish there was more room for negotiation. I feel my salesman could’ve been a little more positive about my Actually getting the car More
by theresars
Employees Worked With
Glenn Ginter, Aldo Datoli
October 18, 2020
Everyone was very professional, informative and friendly. Was a very positive experience. Marian Jones is a real asset to your company. I would recommend friends and family to visit your dealership when lo Was a very positive experience. Marian Jones is a real asset to your company. I would recommend friends and family to visit your dealership when looking to purchase a Lexus. More
by Judlarz
Employees Worked With
Tom O'Connor, Marian Jones, Mike Connery
October 18, 2020
I was in for standard 35,000 mile maintenance. Great Service, clean and neat facility. Efficient and thorough with explaining the status of my vehicle. Service, clean and neat facility. Efficient and thorough with explaining the status of my vehicle. More
by Lwgill25
Employees Worked With
Paul Tuffner
October 17, 2020
Dino gets straight to the point without any needless or phony attitude. I have no doubt he is giving me the best available service and advice. I would also suggest the dealership look into a telephone aut phony attitude. I have no doubt he is giving me the best available service and advice. I would also suggest the dealership look into a telephone automatic prompt system. The young lady answering the phone has obvious low level intelligence, very limited capabilities and does not project any level of confidence she is capable of executing a task to completion. More
by Lexus
Employees Worked With
Dino in service
