
McGrath Lexus of Westmont
Westmont, IL
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Fantastic experience!! Just purchased 2013 ISF.. when I talked to justin..he is most friendly and caring person. Transaction went through smooth no hassle and no pushing to Just purchased 2013 ISF.. when I talked to justin..he is most friendly and caring person. Transaction went through smooth no hassle and no pushing to buy a car right away. I highly recommend Justin if you are looking for used cars. Thank you More
Thank you Joe and Mike Working with Joe was so easy. We ended up spending a little more than we had planned but we were able to purchase a newer, certified pre-owned RX. Lov Working with Joe was so easy. We ended up spending a little more than we had planned but we were able to purchase a newer, certified pre-owned RX. Love the car! More
Excellent customer service! Joe Scala is a true professional! He listened to my needs and exceeded my expectations. Not only did he give great service, he genuinely helped me t Joe Scala is a true professional! He listened to my needs and exceeded my expectations. Not only did he give great service, he genuinely helped me to make good choices for the future. I appreciated Joe's generosity with his time as well. I am thrilled with my new car and I am looking forward to utilizing all of the amazing amenities that McGrath Lexus has to offer for their customers! More
Bad Experience I recently purchased a used Lexus GX460 from Wesmont Lexus. I went in to purchase a trade-in Volvo XC90, however the car had many flaws. After walking I recently purchased a used Lexus GX460 from Wesmont Lexus. I went in to purchase a trade-in Volvo XC90, however the car had many flaws. After walking the dealership lot and talking to a well trained sales rep, I decided to change my mind and purchase the GX460. This is a 2-year old car with very low miles, which made it very appealing to purchase. It had scratches and flaws that I asked to be fixed. In fairness to the dealership and rep, I was told that some things would need to be reviewed with the sales manager. I left my car and we went over everything that needed to be resolved, including have them proactively putting stickers on each major scratch around the exterior. I didn't even bring up the numerous issues with the interior that include scratches, dings. etc. Again, I bought the car knowing of these issues. Upon picking up my car, I was shuffled through the service area with no real explanation of what was fixed, etc. After reviewing my car outside, NOTHING, other than one scratch on the bumper was resolved. I talked to my sales rep, head of customer service and have heard nothing. In addition to this, windshield wipers were the original from 2-years ago and I had to replace personally. (Something minor, however you would expect more.) To date, I have heard nothing from the dealership and for a $50K purchase, you would want a decently serviced or front-line ready car. I am stuck with a car that I don't "love" which is extremely disappointing. Now kicking myself in the butt for not keeping the original vehicle. More
Amazing customer experience Working with Justin and Michael was amazing. Justin is an awesome sales professional. Very knowledgeable and meet all my needs keep up the great work Working with Justin and Michael was amazing. Justin is an awesome sales professional. Very knowledgeable and meet all my needs keep up the great work. More
Well Oiled Machine This was my first purchase at McGrath. This place does a lot of business and is on-top of their game. They are quite aggressive in their pricing, it w This was my first purchase at McGrath. This place does a lot of business and is on-top of their game. They are quite aggressive in their pricing, it was clear that they don't take to losing deals very well. More
I'd Recommend We started our search for a vehicle on car guru. The dealership is very responsive to all questions. We live in a different state and it was importan We started our search for a vehicle on car guru. The dealership is very responsive to all questions. We live in a different state and it was important for us to be relatively sure we would be purchasing a vehicle before making the two hour trip. Justin Storant have the vehicle ready for us and was very knowledgeable about the history. We did end up buying a vehicle from this dealership. The only snag was the two hour a week for the business office to process our final paperwork. Overall a very good experience and I would recommend. More
Quick and easy! This was great experience for my first car purchase experience! Justin had everything prepared and made the experience super smooth. Got such a great This was great experience for my first car purchase experience! Justin had everything prepared and made the experience super smooth. Got such a great deal and love my new car! More
I had a wonderful experience with McGrath Lexus! Justin is an excellent salesman! Courteous and friendly! Mike helped me with financing and made the process enjoyable! I will be sending friends a Justin is an excellent salesman! Courteous and friendly! Mike helped me with financing and made the process enjoyable! I will be sending friends and family to this dealership in the future More
Worth the trip! I had been doing research on buying a new car for several weeks and finally decided to purchase at McGrath Lexus, 300 miles from my home. Once I found I had been doing research on buying a new car for several weeks and finally decided to purchase at McGrath Lexus, 300 miles from my home. Once I found one they were able to hold it for me so I didn't have to worry about it selling before my arrival. Although we had some issues with the price of my trade they were willing to assist me and eventually called in a third party who met my needed price. Had a great follow up experience with both Justin and Mike (sales). Would buy from here again. More