
McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,892 reviews
Great service and price I was looking es 350 with great price, Justin made that great deal. Thank you Justin. And financial person was so kind. Thank you Mike. I really e I was looking es 350 with great price, Justin made that great deal. Thank you Justin. And financial person was so kind. Thank you Mike. I really enjoying my es350 More
Be very careful when they ask for a deposit They are very slow to reverse a credit card charge when they said it was fully refundable. Notified them on July 7th that we did not want the vehicle, They are very slow to reverse a credit card charge when they said it was fully refundable. Notified them on July 7th that we did not want the vehicle, it is now July 22nd and I have to file a dispute with American Express. If you don't buy from them, they don't even want to talk to you any more. Asked for managers and salesperson and have gotten voicemail time after time. More
No support after sale. Purchased a 2010 Honda CRV on 7/15/17. Experience at dealership was great. Experience 2 days later was unacceptable. On 7/18/2017 air conditioning qui Purchased a 2010 Honda CRV on 7/15/17. Experience at dealership was great. Experience 2 days later was unacceptable. On 7/18/2017 air conditioning quit. I reached out to Joe Scala and Maria Giampietro with an e mail and was ignored. I understand vehicle was purchased without a warranty but a simple conversation or e mail about this issue would have pacified me instead of being ignored. I was going to purchase a luxury SUV after I retire next year from this dealership but will go elsewhere now. Aldo Datoli was the only one who responded to my every question / need. More
Great experience It was an easy car buying experience. I live out of state, I called up Joe basically got the deal done over the phone. drove to Chicago signed the p It was an easy car buying experience. I live out of state, I called up Joe basically got the deal done over the phone. drove to Chicago signed the paperwork and drove off. great experience More
Very professional and courteous. I recently leased a new Lexus ES350 from Joe Scala and was very happy with the way I was treated. You can tell when someone is really trying their be I recently leased a new Lexus ES350 from Joe Scala and was very happy with the way I was treated. You can tell when someone is really trying their best and everyone at the dealership did an excellent job. More
Excellent Service Quick, top notch service. We traded one lexus for the same. We love the car and wanted to take advantage of upgrading to new at a reasonable price. Quick, top notch service. We traded one lexus for the same. We love the car and wanted to take advantage of upgrading to new at a reasonable price. More
Purchased a new lexus I purchased a new Lexus LX570. My experience was great. Excellent customer curtesy. Thanks Joe Scala and Michael Connery. My family loved the car and I purchased a new Lexus LX570. My experience was great. Excellent customer curtesy. Thanks Joe Scala and Michael Connery. My family loved the car and the dealership. Anas, Hala and family More
Great Experience I recently traded in my used Lexus (which was still in great condition with over 130,000mi) for a newer model. McGrath Lexus of Westmont had a great I recently traded in my used Lexus (which was still in great condition with over 130,000mi) for a newer model. McGrath Lexus of Westmont had a great inventory of pre-owned certified cars. Joe was very helpful and stayed late on multiple evenings to answer all of my questions. More
Very helpful and easy This was my first time buying a car, and the staff made it as easy and painless as possible. They really also seemed to make sure that I was getting t This was my first time buying a car, and the staff made it as easy and painless as possible. They really also seemed to make sure that I was getting the best deal on th car More
Great Experience with McGrath! Was looking for a good used Lexus CT for commuting purposes. Met with Joe Scala who was very professional and up front. Had car ready when I arrived w Was looking for a good used Lexus CT for commuting purposes. Met with Joe Scala who was very professional and up front. Had car ready when I arrived with no pressure tactics. Walked out with the car the same day. Great service and awesome amenities. Would recommend to anyone looking for a good selection of new or used cars. More