McGrath Lexus of Westmont

Appreciation and Consideration I must admit, this is my second purchase from McGrath Lexus and my experiences have been fabulous, each and every time Justin has displayed patience w I must admit, this is my second purchase from McGrath Lexus and my experiences have been fabulous, each and every time Justin has displayed patience with me throughout the car buying process and made the transition smooth for me. Everyone in McGrath is friendly and makes sure are taken care of without hesitation. I will be a returning customer again and again. More

Staff is dedicated to making the customer happy Everyone was very helpful and professional. I needed to make a change in the car I leased and Christi helped me make this happen, even bringing a diff Everyone was very helpful and professional. I needed to make a change in the car I leased and Christi helped me make this happen, even bringing a different vehicle to my home for me to drive. I felt that my ultimate satisfaction with the car was important to the dealership, which I appreciated. The in-car training was very detailed and helpful. More

2 different services Before the contract was signed salesmen were very diligent and attentive, however once sale was complete the car was delivered to me with a piece miss Before the contract was signed salesmen were very diligent and attentive, however once sale was complete the car was delivered to me with a piece missing, partially cleaned and out of gas. When I asked for missing air condition vent clip his response was this is how it was when you bought it, there is nothing I can do. The piece was there before the "cleaning." I lost trust in dealership and feel like once the sale was made we are on our own. I had planned on referring all my coworkers interested in the car, but his sorry your out of luck attitude was unexpected and disappointing. My son in law was with me and wanted to buy a SUV but when he saw the attitude for a missing a/c clip he didn't trust dealership to be honest or reliable. He said he will not buy it from this location and was sad a Lexus dealership has this poor service policy. More

The best car buying experience! Gary took the stress out of car buying. This was the best car buying experience we have ever had. Our sales representative was professional and answ Gary took the stress out of car buying. This was the best car buying experience we have ever had. Our sales representative was professional and answered all of our questions. He went above and beyond to make us feel comfortable and well taken care of during the whole experience. We would recommend this dealership to anyone looking for a new or used car, I know we will buy from McGrath Lexus of Westmont again! The dealership itself was extremely clean and everyone was dressed professionally, it had a welcoming feeling from the moment you walked in. We are extremely pleased with our new car and the whole car buying experience. More

Couldn't be happier. We went by a car yesterday we knew we wanted in ES 350 Lexus the only problem is we didn't know what year we want it, I could not make up my mind. We went by a car yesterday we knew we wanted in ES 350 Lexus the only problem is we didn't know what year we want it, I could not make up my mind. That's OK though because Joseph Scala was our salesman he has the patience of a saint, not pushy at all very easy-going didn't rush us at all, best experience I've ever had buying a car. My husband and I couldn't be happier ?? More

Very happy with the experience Not pushy sales staff and they allowed enough time for test drives, etc. I went with this dealership even though there's a closer dealership. Not pushy sales staff and they allowed enough time for test drives, etc. I went with this dealership even though there's a closer dealership. More

Could not have been better I cannot say enough positives about the dealer. The staff is friendly, courteous, and helpful in every way possible. This is a Lexus dealership, bu I cannot say enough positives about the dealer. The staff is friendly, courteous, and helpful in every way possible. This is a Lexus dealership, but I was there to buy a good reliable preowned vehicle. I never once felt like I was treated differently even though I was certainly spending less than many of their customers. I would highly recommend them for both your new and used purchases. Thanks More

Lexus RX 350 We recently bought a used Lexus RX 350-very good condition certified car with low mileage, good brakes and tires. The service was really good from the We recently bought a used Lexus RX 350-very good condition certified car with low mileage, good brakes and tires. The service was really good from the time we started interacting with joe to the time we pulled off the car from the dealership. Both Joe and Bob were very nice and no nonsense folks. We travelled from Memphis TN to buy RX 350 and Joe was a great salesman to accommodate our needs and criteria for the car. They weren't any dirty sales tactics used. We were very happy and impressed by the service. Bob was very informative and helpful for guiding us the functionalities of the car. Thank you guys! We are very happy and satisfied with our purchase! Mansi Gadi More