McGrath Volkswagen of Marion

Curt was Great I worked with Curt Conrad during my searc for a new VW Atlas, and he was great work with. I appreciated the level of service he provided, as well as h I worked with Curt Conrad during my searc for a new VW Atlas, and he was great work with. I appreciated the level of service he provided, as well as his timely and quick responses to my questions. More

Great cooperation Drew Hughes worked very hard to put together the best deal for me on my purchase of a different car. The entire team at McGrath Volkswagen of Marion w Drew Hughes worked very hard to put together the best deal for me on my purchase of a different car. The entire team at McGrath Volkswagen of Marion was most helpful. They went above and beyond my expectations. Thanks to everyone. More

Great service from a great salesman I was looking for my first truck and I got the privilege to work with austin. He didn't care about the sale, he cared for my wants and needs for my pe I was looking for my first truck and I got the privilege to work with austin. He didn't care about the sale, he cared for my wants and needs for my perfect truck. He helped me find the perfect truck on the first try and I'm in love with this thing! Highly recommend austin for anyone looking for the perfect vehicle! More

Excellent !!!! Christian Hindt and the whole crew was very professional. I feel I was treated right and got a good deal and also a great car. I would recommend this Christian Hindt and the whole crew was very professional. I feel I was treated right and got a good deal and also a great car. I would recommend this dealership to anyone. Again great job everyone. Thank you More

Easy Experience Curt was very helpful and made my experience easy...also had four grandchildren with me and he was very understanding. Did have to wait on the 31st b Curt was very helpful and made my experience easy...also had four grandchildren with me and he was very understanding. Did have to wait on the 31st because of the last day of sales, again with four little boys, but everyone was so helpful. This was disappointing since I had an appointment. More

Lousy Service Department I was happy with the sales staff but if not for the fact that I purchased a special service contract I would not use them for service on my new VW. Af I was happy with the sales staff but if not for the fact that I purchased a special service contract I would not use them for service on my new VW. After purchase the I owe you items was never contacted to have them taken care of. Finally my wife called to schedule and felt that they did not perform the service in good faith. Like said if I had know before I purchase the special extended service contract would have not bought it with McGrath, In addition what makes this worse is that they sent me a survey and I completed and tried to voice my disappointments and concerns but the survey was bounced back and not deliverable. So they ask for honest feedback but if you don't say how wonderful they are it gets bounced out into the void of internet. Am sure its so that Volkswagen does not find out how lousy they are at service and how they treat customers. More

Great company Great working with the Marion dealership. They truly wanted to help make a deal that worked best for me. Brian Green was great to work with. Both Tuck Great working with the Marion dealership. They truly wanted to help make a deal that worked best for me. Brian Green was great to work with. Both Tucker & Cal also helped make the deal happen and were extremely helpful. Knowledgeable group that really worked hard to make the deal happen. More

Liars My 2016 GTI recently blew a turbo because of the modifications that were preformed to it before I purchased the vehicle. The turbo was not covered und My 2016 GTI recently blew a turbo because of the modifications that were preformed to it before I purchased the vehicle. The turbo was not covered under warranty, this does not bother me because I did not expect it to be once I learned the vehicle was modified. What does bother me, however, was the way McGrath lied to me about the reasoning behind a leaky water pump and a failing thermostat. I don't doubt that the water pump is leaking and the thermostat is going bad, but the reasoning they tried to give me was that because the turbo was getting too hot and that is what caused the water pump to leak. I then immediately called 2 other independent VW shops in the area and both of the shops said that the reasoning they gave me was a load of crap. They were trying to make me pay for a $1200 dollar service that should be covered under the manufactures warranty. I'll just continue to do my service at other VW shops and warranty work at Carousel Motors. Avoid this service shop. More