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McGrath Volvo Cars of Fort Myers - Service Center

Fort Myers, FL

4.4
30 Reviews

30 Reviews of McGrath Volvo Cars of Fort Myers - Service Center

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November 14, 2022

I brought my car in for service. They did a tire rotation and alignment. I left there and my front right tire show Low air. I went home and filled it up but was annoyed that I jus More

by Bcarlin801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember, he was unremarkable.
Dec 09, 2022 -

McGrath Volvo Cars of Fort Myers responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. We appreciate your honest feedback, as we are always looking for ways to improve.

April 26, 2022

Very pleased with the service received on our last visit. will return for future service More

by buttrflymee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Becker, Jorge Castro , Dave Reid
July 01, 2021

excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excel More

by slweir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

McGrath Volvo Cars of Fort Myers responded

Thanks so much for your kind words and feedback!

March 31, 2021

The service department is horrible especially the guy that works in the parts, I have called numerous times and left messages for him to call me back and he never did. My car is there for service and he More

by Arod15461
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacquie Pfeiffer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonata Randolph, Frank Babarro, Pat Hamilton, Tiffany Sibley
June 03, 2020

1st Class Customer Service Service department is unbelievably efficient and responsive. Jacque is absolutely terrific at her job and continues to impress with her job knowledge More

by ran585858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Castro
Jul 10, 2020 -

McGrath Volvo Cars of Fort Myers responded

Ran585858, Thank you for choosing McGrath Volvo Cars of Ft. Myers for your vehicle service needs! We look forward to your next visit!

December 20, 2019

Thank you, Jacquie and Staff When service to our XC70 is needed, we always receive excellent help from the very experienced and knowledgeable Service Expert Jacquie Pfeiffer, and More

by vhtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2019

First class service Top class service and a free loan car from the best service receptionist in the business Jacquie Pfeiffer.Her attention to the customer and service d More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2019

Excellent customer service Explains everything clearly. Very professional. Fast service. I feel confident that problems were taken care of and repairs done properly. I recom More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2019

Excllent I have a leased Volvo 2019 S-60 and often required assistance on how to properly operate the vehicle, especially modern day ad-dons, Bluetooth, naviga More

by norm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquie Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John B, Will Robinson
August 14, 2019

Cody was great 5 stars 👍👌 Cody was great 5 stars 👌 also de service nice coffee hehe I really recommend the dealer and also Cody was a really nice guy that help me More

by Cabra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Colosimo
5.0
This rating includes all reviews, with more weight given to recent reviews.