McGrath Volvo Cars of Fort Myers - Service Center
Fort Myers, FL
30 Reviews of McGrath Volvo Cars of Fort Myers - Service Center
I brought my car in for service. They did a tire rotation and alignment. I left there and my front right tire show Low air. I went home and filled it up but was annoyed that I jus They did a tire rotation and alignment. I left there and my front right tire show Low air. I went home and filled it up but was annoyed that I just paid for this . I rode the car and wound up with a flat tire on I 75 and the tire couldn’t be repaired so now I need a new tire. Not happy. It has a nail in it and either they didn’t notice it (I went in with tires that were okay) or in the dealership the tire picked up a nail. More
Very pleased with the service received on our last visit. will return for future service will return for future service More
excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excel excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More
The service department is horrible especially the guy that works in the parts, I have called numerous times and left messages for him to call me back and he never did. My car is there for service and he that works in the parts, I have called numerous times and left messages for him to call me back and he never did. My car is there for service and he said they will have it for a day, never heard from them that my car is done or they will have it another day. I tried calling numerous times and cannot get a hold of the service department to see if my car is done or not. There customer service is horrible More
1st Class Customer Service Service department is unbelievably efficient and responsive. Jacque is absolutely terrific at her job and continues to impress with her job knowledge Service department is unbelievably efficient and responsive. Jacque is absolutely terrific at her job and continues to impress with her job knowledge and caring attitude. This Volvo dealership is fortunate to have this level of professionalism, and that goes for the entire team in the Service Department. More
Thank you, Jacquie and Staff When service to our XC70 is needed, we always receive excellent help from the very experienced and knowledgeable Service Expert Jacquie Pfeiffer, and When service to our XC70 is needed, we always receive excellent help from the very experienced and knowledgeable Service Expert Jacquie Pfeiffer, and the Service Department staff at McGrath Volvo! Jacquie has always been a great help to us by giving thorough attention to the focus and progress of the periodic maintenance work we schedule for our Volvo. Vince & Joyce Taylor More
First class service Top class service and a free loan car from the best service receptionist in the business Jacquie Pfeiffer.Her attention to the customer and service d Top class service and a free loan car from the best service receptionist in the business Jacquie Pfeiffer.Her attention to the customer and service detail is outstanding. More
Excellent customer service Explains everything clearly. Very professional. Fast service. I feel confident that problems were taken care of and repairs done properly. I recom Explains everything clearly. Very professional. Fast service. I feel confident that problems were taken care of and repairs done properly. I recommend this service department. More
Excllent I have a leased Volvo 2019 S-60 and often required assistance on how to properly operate the vehicle, especially modern day ad-dons, Bluetooth, naviga I have a leased Volvo 2019 S-60 and often required assistance on how to properly operate the vehicle, especially modern day ad-dons, Bluetooth, navigator, Volvo on call, etc. Will Robinson has been especially helpful in teaching me how to use the electronics, even coming to my house to activate the garage door remote on the rear view mirror. We couldn't accomplish the task with the hand held remote. John Bodmann with whom I went through for the leasing of the car was very helpful and understanding in my requirements and concerns for my situation at the time. He also supplied me with excellent information for car insurance, taking care of registration and many more small but important requirements. I have known and appreciated the expertise, patience, knowledge and professionalism displayed by Jacquie Pfeiffer. Our relationship goes back to 1996 and 3 Volvo dealerships. We have purchased new a 1992 Volvo 960, 2002 T-5 Station Wagon, then leased a 1917 S-60 and now leasing a 2019 S-60. It has always been a pleasure visiting and requiring her assistance for the service of our vehicles. I feel that she could easily fit into the role of a Volvo Master Mechanic. She is one of a kind. More
Cody was great 5 stars 👍👌 Cody was great 5 stars 👌 also de service nice coffee hehe I really recommend the dealer and also Cody was a really nice guy that help me Cody was great 5 stars 👌 also de service nice coffee hehe I really recommend the dealer and also Cody was a really nice guy that help me More