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McKenna Audi

Norwalk, CA

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86 Reviews

10850 Firestone Blvd

Norwalk, CA

90650

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Showing 86 reviews

November 24, 2017

Stress free experience! I hate car shopping but Jane Dulay eased my anxiety and made the experience stress free. I recommend McKenna and Jane for people like me who loathe t More

by vdames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Hojberg, Jane Dulay
Nov 25, 2017 -

McKenna Audi responded

Hello, and thanks for sharing your recent positive experience with both Jane and Pablo here at McKenna Audi! We're thrilled to read your review, and we'd like to extend a warm welcome to the McKenna Family. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

November 23, 2017

Great experience! I called David to schedule an appointment, he made sure as always that I'm taken care of when I am available to bring my car. Fast and painless check- More

by odcarazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salzle
Nov 23, 2017 -

McKenna Audi responded

Hello, and thanks for sharing your recent 5 star service experience with David here at McKenna Audi! We're thrilled to read your review, and we'd like to thank you for choosing us here at McKenna for your Audi service needs. Enjoy the road ahead, and we look forward to seeing you in our store anytime in the future!

November 16, 2017

Amazing service!! Always a pleasure to deal with Dave Salzle because of his awesome customer service. He always makes sure I’m taken care of and always makes me feel ri More

by The Phoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Salzle
Nov 16, 2017 -

McKenna Audi responded

Hello, and thanks for sharing your recent 5 star service experience with David here at McKenna Audi! We're thrilled to read your kind review, and we'd like to thank you for choosing us here at McKenna for your Audi service needs. Enjoy the road ahead!

November 02, 2017

The McKenna Team is the absolute best! These folks know what they are doing! Shopping for a car can be a grinding experience, but not at McKenna. From the initial welcome through the leas More

by Reed53
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalius Karuna, Pablo Hojberg, Joe Scott
Nov 02, 2017 -

McKenna Audi responded

Hi Reed, Thanks for sharing your recent 5 star sales experience with Joe, Dalius, and Pablo here at McKenna Audi! We're very pleased to read your kind review, and we'd like to congratulate you on your new Audi Q5. Thanks for being a part of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!

October 24, 2017

Very happy i chose mckenna audi From the time i walked into the dealership. such an awesome experience I'm so happy that I did on that day... Jeremy was so easy going and ready to ha More

by roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
edgar the tech guy..., Pablo Hojberg, Christine Takla, Jeremy Bullock
Oct 25, 2017 -

McKenna Audi responded

Hi Roland, Thanks for sharing your recent 5 star experience with our team here at McKenna Audi! We're very pleased to read your kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy the road ahead, and we sincerely look forward to seeing you in our store anytime in the future.

August 29, 2017

Worst experience ever Brought a used car here and been treat as second grade customer, keep promising something and keep make appointment BUT when I been there waiting for More

by Boyser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lawrence Goodrich, Jessica Rodriquez
Aug 30, 2017 -

McKenna Audi responded

Hello Panupan, we're very displeased to read about your recent service experience with us here at McKenna Audi. I'd like to let you know that the fact that you have a pre-owned cars doesn't in any way make it so your service experience should be second grade. We take these reviews very seriously, and I'd like to let you know that your review has been sent to the management here at McKenna Cars for an internal discussion. Please give us a day or so to get in contact with you so we can learn more about your time at our store and also see what we can do to apologize and turn your experience around. Thanks for sharing!

July 30, 2017

Finance crook Pablo is the typical finance crook he tries to trick you by modifying the math to oversell you. He is in close ties with the sales manager so the try More

by Mrjoyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lawrence Goodrich, Pablo Hojberg, David Salzle
Jul 30, 2017 -

McKenna Audi responded

Hello, We're extremely displeased to read about your recent experience with us here at McKenna Audi. We take these reviews very seriously, and I'd like to let you know that your review has been sent to the management here at McKenna Cars. Please allow us a day or so to review this experience internally. Thanks!

June 17, 2017

McKenna has a very good team , Thank you Lawrence Great Team, they are very nice people to work with and they are trying to sale you a car not turn you down, you guys are the best thanks for all of th More

by Audigul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Goodrich, Christine Takla, David Salzle
Jun 18, 2017 -

McKenna Audi responded

Hello, and thanks for sharing your continued 5 star experience with Lawrence, David, and Christine here at McKenna Audi! We're very pleased to read your review, and we'd like to congratulate you on your new Audi. Thanks for being a loyal member of the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your Audi might need. Enjoy the road!

May 31, 2017

Servicing Got a letter in the mail that stated my 2017 A4 needed servicing. Came in and Jessica took care of me. She was perfect! Friendly and I couldn't ask More

by Alexander Tang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriquez
Jun 04, 2017 -

McKenna Audi responded

Hi Alexander, Thanks for sharing your recent 5 star service experience with Jessica here at McKenna Audi! We're very pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your service needs. We look forward to seeing you in our store anytime in the future. Enjoy the road!

May 07, 2017

Wonderful experience! Brittney Son was so wonderful along with all the other staff at McKenna Audi! David from the service department always kept me updated and had my Audi More

by NicoletteJGuerrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with David on 5/6/17 but I can't remember his last name. , Brittany Son
May 08, 2017 -

McKenna Audi responded

Hi Nicolette, Thanks for sharing your recent 5 star sales and service experience with Brittany and David here at McKenna Audi! We're very pleased to read your review, and we'd like to congratulate you on your new Audi Q5 purchase. Thanks for choosing McKenna, and we sincerely look forward to seeing you in our store anytime in the future to assist with anything your Audi might need. Enjoy the road!

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