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McKenna BMW
Norwalk, CA
696 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 696 reviews
November 13, 2026
My sales rep Bri was top notch. She answered all questions with honesty and she didn’t give off any pressure to buy. All information was transparent over the phone and in person. Th She answered all questions with honesty and she didn’t give off any pressure to buy. All information was transparent over the phone and in person. The dealership itself was great. Big tv to entertain and coffee while you wait. Most importantly we were in and out of the dealership in less than a few hours. Front to back they were efficient and respectful. I’d highly recommend you do business with McKenna. Shout out to Bri as well as our finance manager Katrina. More
by augustiney
Verified Customer
November 12, 2026
When my granddaughter and I walked into the dealership we were greeted by Miguel. He made the process of buying the car so easy. Truth be told I was only going to look and not buy. Nonetheless, she was so were greeted by Miguel. He made the process of buying the car so easy. Truth be told I was only going to look and not buy. Nonetheless, she was so happy and Miguel was very polite, patient, knowledgeable when explaining to my 18 granddaughter on the process of buying a car. He didn’t try to add extras or sugar coat us. Thank you Miguel and McKenna Volkswagen! More
by benappy
Employees Worked With
Miguel
November 11, 2026
Great service! Had an issue with my new vehicle and they handled it immediately. Thanks so much for the great customer service! Had an issue with my new vehicle and they handled it immediately. Thanks so much for the great customer service! More
by cohen.stephanieb
Employees Worked With
November 07, 2026
The entire dealership was warm and friendly, welcoming. The finance manager was amazing and my sales person was extremely knowledgeable. and customer service friendly. I highly recommend! The finance manager was amazing and my sales person was extremely knowledgeable. and customer service friendly. I highly recommend! More
by 1984leeng
November 07, 2026
Bought my BMW from McKenna BMW, and they gave me the best deal out of all the dealerships I contacted. Great experience, smooth process, and definitely worth recommending! deal out of all the dealerships I contacted. Great experience, smooth process, and definitely worth recommending! More
by CarDiva
October 24, 2026
I had a great experience working with Adrian at McKenna BMW on the purchase of my new BMW X6. From the beginning, Adrian communicated extremely well over the phone and consistently followed up throughout t BMW on the purchase of my new BMW X6. From the beginning, Adrian communicated extremely well over the phone and consistently followed up throughout the negotiation process. He kept me informed, answered my questions, and made the entire process straightforward without ever making me feel pressured. When I finally came in to pick up my X6, Adrian was just as great in person. He was very thorough, took the time to answer all of my questions, and made sure the entire pickup process went smoothly. Overall, I had an excellent experience with Adrian and McKenna BMW. Great communication, great follow-through, and excellent customer service from beginning to end. If you’re looking for a BMW, call Adrian at McKenna BMW. I highly recommend him! More
by ernesto10
Employees Worked With
Adrian
October 10, 2026
Mc Kenna dealership is very good from the time you walk up to the dealership, to the customer service and customer support. They are all so friendly and helpful! I bought my first electric BMW! I have noth up to the dealership, to the customer service and customer support. They are all so friendly and helpful! I bought my first electric BMW! I have nothing but great words to express about them! I would highly recommend if you are searching for a new car! More
by denisemartinez96
Employees Worked With
Alex Lopez
October 06, 2026
Professional and very helpful. Miguel and Erick was my sales rep and they responded to all my questions and tried to get information as soon as possible Miguel and Erick was my sales rep and they responded to all my questions and tried to get information as soon as possible More
by John
Employees Worked With
Miguel, erick
