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McKenna BMW

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.7
672 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
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10900 Firestone Blvd

Norwalk, CA

90650

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Showing 672 reviews

August 08, 2026

Robert as well as the whole team provider an excellent experience. Thank you for taking care of my vehicle needs. I will definitely recommend based on my continued experiences. More

by ocioamw
Recommend Dealer
Yes
Employees Worked With
Robert Sayasit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks, Julio !!
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Aug 10, 2026 -

McKenna BMW responded

Thank you for continuing to trust us with your vehicle needs! We’re happy Robert and the rest of the team delivered another excellent experience. Your recommendation means a lot to us, and we look forward to taking care of you again!

August 04, 2026

BMW of Meckenna has serviced both my vehicles and I appreciate the customer service especially from Adriana More

by rdrfan2000
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adriana Carballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2026 -

McKenna BMW responded

We really appreciate you bringing both of your vehicles to McKenna BMW for service. It’s especially nice to hear that Adriana’s customer service has stood out during your visits. Thank you for choosing our team!

August 02, 2026

I would NOT recommend McKenna BMW to a friend. They say that they carefully inspect a used car before selling it to you. Its xx. I bought a used car from them only to find that the oil was dirty, More

by ortiz_trojans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Axel, no help whatsoever.
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Aug 10, 2026 -

McKenna BMW responded

Hello, we’re sorry to hear about the issues you discovered after purchasing your vehicle and understand why this experience left you frustrated. We take concerns about the condition of our pre-owned vehicles seriously and would appreciate the opportunity to learn more about what happened. Please reach out to our team directly so we can discuss your experience and see how we can help. customerservice@mckennacars.com

July 28, 2026

My sales person, Jesus, made the buying experience very easy and I didn’t feel pressured or stressed. More

by marksalahi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McKenna BMW responded

Thank you for sharing your experience! We're glad Jesus made the buying process easy and comfortable from beginning to end. Enjoy your new vehicle, and thank you for choosing McKenna BMW!

July 27, 2026

Very professional and efficient. . Would recommend Mc Kenna to family and friends. Great experience! Thank you to Bi & Michael for all your help. More

by wlpedraza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McKenna BMW responded

We truly appreciate your recommendation! It's wonderful to hear Bri and Michael made your experience professional, efficient, and enjoyable. Thank you for your kind words!

July 27, 2026

Professional and friendly. They took the time to work numbers with you and make your purchase personal to your budget. More

by mperez281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance from Audi
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Jul 28, 2026 -

McKenna BMW responded

Thank you for the great review! We're happy Bri and the team took the time to find an option that worked for your budget while making the experience both friendly and personal.

July 25, 2026

Management and staff were excellent. The Sales representative had aprofessional skills and customer service personnel were accommodating. More

by blainefrazier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Locasale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sayasit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Carballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McKenna BMW responded

We're grateful for your feedback! It's great to know our management team and staff provided the level of professionalism and service you were looking for. Thank you for choosing McKenna BMW!

July 25, 2026

Excellent Service very Professional General Manager and overall McKenna Staff is simply the BEST in business!!! More

by syedmalik_sap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2026 -

McKenna BMW responded

Wow, thank you for the incredible compliment! We're honored to have earned your trust, and we'll be sure to share your kind words with Victor and the entire team.

July 24, 2026

Professional, efficient and I walked out of there feeling like I accomplished everything I needed to do. More

by g_gallegos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Jul 28, 2026 -

McKenna BMW responded

Mission accomplished! We're glad Edgar helped make your visit smooth, efficient, and productive. Thanks for taking the time to leave a review.

July 16, 2026

Great experience from start to finish leasing my new BMW X3 from the team at McKenna BMW! More

by ellen14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Ryu, Guillermo Cruz
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Jul 28, 2026 -

McKenna BMW responded

Congratulations on your new BMW X3! Thank you for letting us be part of such an exciting purchase. We'll be sure to share your kind words with JT, Henry, Guillermo, and the rest of the team.

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