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McKenna BMW

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
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10900 Firestone Blvd

Norwalk, CA

90650

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Showing 675 reviews

July 25, 2026

Excellent Service very Professional General Manager and overall McKenna Staff is simply the BEST in business!!! More

by syedmalik_sap
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McKenna BMW responded

Wow, thank you for the incredible compliment! We're honored to have earned your trust, and we'll be sure to share your kind words with Victor and the entire team.

July 24, 2026

Professional, efficient and I walked out of there feeling like I accomplished everything I needed to do. More

by g_gallegos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Jul 28, 2026 -

McKenna BMW responded

Mission accomplished! We're glad Edgar helped make your visit smooth, efficient, and productive. Thanks for taking the time to leave a review.

July 16, 2026

Great experience from start to finish leasing my new BMW X3 from the team at McKenna BMW! More

by ellen14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Ryu, Guillermo Cruz
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Jul 28, 2026 -

McKenna BMW responded

Congratulations on your new BMW X3! Thank you for letting us be part of such an exciting purchase. We'll be sure to share your kind words with JT, Henry, Guillermo, and the rest of the team.

July 11, 2026

Our auto purchase process was very positive. The sales and finance team members were very professional and courteous. More

by bertluque
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McKenna BMW responded

Thank you for choosing McKenna BMW! We're pleased to hear your purchase was such a positive experience and that both our sales and finance teams took great care of you.

July 10, 2026

Michael Williamson Was very helpful with my additional questions and added plans. Definitely will be coming back in the future. More

by refai84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

McKenna BMW responded

We're always happy to answer questions, and we're glad Michael could help you find the right coverage and plans. Thanks for your continued trust. We look forward to seeing you again!

July 07, 2026

A pleasurable experience from start to finish. Bri and the rest of the team were knowledgeable and helpful, and the dealership setting felt open and welcoming. More

by robkido
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

McKenna BMW responded

Creating a welcoming environment is something we take pride in, so it's great to hear that came through during your visit. Thank you for recognizing Bri and the team. We hope to see you again soon!

July 06, 2026

From the moment I stepped on the lot, I was warmly greeted and welcomed. This was my first visit to the Norwalk dealership and I will be back! More

by chicago2socal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Puett
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Jul 28, 2026 -

McKenna BMW responded

There's nothing better than making a great first impression! Thank you for giving our dealership a visit. We're excited to hear you'll be back, and we'll be here whenever you're ready.

July 05, 2026

Bri was amazing she was professional and extremely knowledgeable on the BMW. She was patient and never pushy. The negotiating with management was straightforward to cone up with a price that was fai More

by rt.karlsson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2026 -

McKenna BMW responded

We love hearing stories like yours! Bri's knowledge, patience, and no-pressure approach are qualities we're proud of, and we're glad the entire process felt fair and straightforward. Thank you for sharing your experience.

July 02, 2026

We really enjoyed our experience. The service was efficient but friendly and professional. We leased a car and felt no pressure at all. Great experience. More

by james.c.lopez1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar
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Jul 02, 2026 -

McKenna BMW responded

Hi Jame, It's great to hear your leasing experience was both efficient and enjoyable. Edgar will be happy to know his friendly, no-pressure approach made such a positive impression. Thank you for choosing McKenna BMW, and congratulations on your new lease!

June 28, 2026

Great customer service and always willing to assist. Easy to schedule appointments and fast service More

by herrera28eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sayasit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

McKenna BMW responded

Nothing beats an easy service visit. We're glad scheduling was convenient and that Robert, Michael, and the team made sure you were well taken care of. We appreciate you sharing your experience!

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