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McKenna BMW

Norwalk, CA

4.8
688 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
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10900 Firestone Blvd

Norwalk, CA

90650

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Showing 688 reviews

September 19, 2026

Nice customer service ,nice cars, clean cars, friendly sales person , very knowledge of there cars More

by Claudia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Memo
Sep 29, 2026 -

McKenna BMW responded

Thanks, Claudia! We’re happy you enjoyed working with Memo and appreciated his knowledge and friendly service. Thank you for choosing McKenna BMW and taking the time to share your experience!

September 18, 2026

Great customer service will definitely come back for my next car. Angel was awesome will give a shot again next year. More

by nelsonmacedonio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 29, 2026 -

McKenna BMW responded

Nelson, we’re glad Angel made such a great impression! Knowing you’re already considering coming back for your next car is a huge compliment. Thank you for choosing McKenna BMW, and we hope to see you again next year!

September 17, 2026

Good experience. I’ve bought many cars before, full tank is always included. This time around half a tank was what I got… More

by normzamb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

McKenna BMW responded

Thank you for sharing your feedback. We’re glad you had a good overall experience, though we understand your disappointment about receiving the vehicle with only half a tank of fuel. We appreciate you bringing this to our attention and will share your comments with our team.

August 29, 2026

Bri and Katrina were courteous, responsive and professional. I enjoyed the experience as much as one can buying a vehicle. More

by derekbettencourt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katrina Corman
Sep 08, 2026 -

McKenna BMW responded

Hi Derek, we appreciate you trusting Bri and Katrina with your purchase, and we’re happy they made car buying a little more enjoyable. Thanks for choosing McKenna BMW!

August 22, 2026

McKenna has been wonderful place to get vehicles and have them serviced. The people are well informed about the vehicles and are low pressure and focus on getting my family and I what we love. More

by rrayburn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny McKenna
Aug 25, 2026 -

McKenna BMW responded

Thank you for being a loyal customer! We really appreciate you continuing to trust us with both your vehicle purchases and service. It’s great to hear our team has always been knowledgeable, helpful, and focused on finding the right fit for you and your family. We look forward to taking care of you for many more years to come!

August 21, 2026

I had the best experience at McKenna BMW. They were very nice showed me many different models because I was undecided on what I actually wanted to purchase. They made me feel comfortable with More

by navadenise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 25, 2026 -

McKenna BMW responded

Thank you for choosing McKenna BMW! We’re happy our team gave you plenty of options to explore and helped you find a vehicle you felt comfortable with. We really appreciate your trust in us and look forward to seeing you again when it’s time for your next BMW!

August 08, 2026

Robert as well as the whole team provider an excellent experience. Thank you for taking care of my vehicle needs. I will definitely recommend based on my continued experiences. More

by ocioamw
Recommend Dealer
Yes
Employees Worked With
Robert Sayasit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanks, Julio !!
Aug 10, 2026 -

McKenna BMW responded

Thank you for continuing to trust us with your vehicle needs! We’re happy Robert and the rest of the team delivered another excellent experience. Your recommendation means a lot to us, and we look forward to taking care of you again!

August 04, 2026

BMW of Meckenna has serviced both my vehicles and I appreciate the customer service especially from Adriana More

by rdrfan2000
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adriana Carballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

McKenna BMW responded

We really appreciate you bringing both of your vehicles to McKenna BMW for service. It’s especially nice to hear that Adriana’s customer service has stood out during your visits. Thank you for choosing our team!

August 02, 2026

I would NOT recommend McKenna BMW to a friend. They say that they carefully inspect a used car before selling it to you. Its xx. I bought a used car from them only to find that the oil was dirty, More

by ortiz_trojans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Axel, no help whatsoever.
Aug 10, 2026 -

McKenna BMW responded

Hello, we’re sorry to hear about the issues you discovered after purchasing your vehicle and understand why this experience left you frustrated. We take concerns about the condition of our pre-owned vehicles seriously and would appreciate the opportunity to learn more about what happened. Please reach out to our team directly so we can discuss your experience and see how we can help. customerservice@mckennacars.com

July 28, 2026

My sales person, Jesus, made the buying experience very easy and I didn’t feel pressured or stressed. More

by marksalahi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2026 -

McKenna BMW responded

Thank you for sharing your experience! We're glad Jesus made the buying process easy and comfortable from beginning to end. Enjoy your new vehicle, and thank you for choosing McKenna BMW!

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