Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McKenna BMW
Norwalk, CA
633 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
Read More
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 633 reviews
May 25, 2018
Encore We stopped by on our way to a family BBQ and Arthur ended up helping us out on a few questions about the car. He was more than helpful and showed us a We stopped by on our way to a family BBQ and Arthur ended up helping us out on a few questions about the car. He was more than helpful and showed us a lot more than we expected. Overall it was an experience that was worth writing a review for. Good job! More
by Frank
Employees Worked With
Arthur Szeto
May 23, 2018
Questions answered properly Came in for a 3rd time for questions on my 750, I was helped right away by Daniel. He answered my questions and I was in and out in 20 mins! I’m glad Came in for a 3rd time for questions on my 750, I was helped right away by Daniel. He answered my questions and I was in and out in 20 mins! I’m glad I didn’t have to wait 1 hour to be helped for 2 questions. More
by Martin Diaz
Employees Worked With
Daniel Solis
May 22, 2018
Super helpful and speaks Cantonese! James Guan and Arthur Szeto were great! I was very happy that they both speaks Cantonese and were able to help me the whole way with my brand new 330 James Guan and Arthur Szeto were great! I was very happy that they both speaks Cantonese and were able to help me the whole way with my brand new 330e. Arthur explained everything in cantonese for me and my dad. It was a good experience. More
by Winnie Tang
Employees Worked With
James Guan, Arthur Szeto
May 20, 2018
Service drop off My vehicle was leaking oil and it is still under warranty. Not only the vehicle was fix at no cost, but it was washed too. Not to mention how good Lin My vehicle was leaking oil and it is still under warranty. Not only the vehicle was fix at no cost, but it was washed too. Not to mention how good Lina was checking in my vehicle and keeping me inform throughout the process while they kept my car. It was also fixed on a speedy manner which I was not expecting. Thank you McKenna for excedeeding any of my expectations. More
by halo1026
Employees Worked With
Lina Chun
May 15, 2018
No Pressure Purchase Everyone was very polite and helpful. Farley Granger made us a good deal. Arthur Szeto was pleasant. I would recommend to friends & go back to this Everyone was very polite and helpful. Farley Granger made us a good deal. Arthur Szeto was pleasant. I would recommend to friends & go back to this dealer again. More
by AlVo
Employees Worked With
Arthur Szeto, Farley Granger
May 12, 2018
Good service experience Once again very good experience as always with the friendly and helpful service reps and mechanics.at McKenna. Mmy next vehical will be a McKenna b Once again very good experience as always with the friendly and helpful service reps and mechanics.at McKenna. Mmy next vehical will be a McKenna bmw. More
by Hil 1947
May 10, 2018
2018 X5 This is my second BMW purchase but first at McKenna. I give James Guan and Arthur Szeto an A+ on service and accommodation. From the beginning and t This is my second BMW purchase but first at McKenna. I give James Guan and Arthur Szeto an A+ on service and accommodation. From the beginning and throughout our timely process, James and Arthur were nothing short of professional. It is how I like my car transactions to be and I will not hesitate considering being a repeat customer. Thank you for your great communication and making car buying easy. Nice work McKenna BMW. More
by Jason
Employees Worked With
James Guan, Arthur Szeto
May 07, 2018
I am impressed. My husband and I are extremely impressed with the customer service and the knowledge on Arthur. He truly lives up to this BMW Genius role. My husband and I are extremely impressed with the customer service and the knowledge on Arthur. He truly lives up to this BMW Genius role. More
by AndreaHuynh
Employees Worked With
Arthur Szeto
May 07, 2018
Professional and patient We were very fortunate to have spent a considerable amount of time with Arthur. He was very patient with us because we are not very tech savvy. This w We were very fortunate to have spent a considerable amount of time with Arthur. He was very patient with us because we are not very tech savvy. This was an experience that put this car buying experience over the top. Thank you! More
by DanielJ
Employees Worked With
Arthur Szeto
May 03, 2018
Excellent Byron was great salesperson, Lawerence in finance was quick and not pushy but gave options for additional warranties, Arthur went over my car with me. Byron was great salesperson, Lawerence in finance was quick and not pushy but gave options for additional warranties, Arthur went over my car with me. Thank you for a great experience, this is how "Car Buying Should Be" ! More
by Terry
Employees Worked With
Arthur Szeto, Byron Jackson
