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McKenna BMW

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.7
675 Reviews
At McKenna BMW in Norwalk, CA, we have a history of going above and beyond to treat each customer with the individualized service they deserve. If you're searching for a new BMW, a Certified Pre-Owned BMW or BMW service and repairs in Norwalk, CA, turn to McKenna BMW!
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10900 Firestone Blvd

Norwalk, CA

90650

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Showing 675 reviews

June 27, 2026

Professional and thoughtful customer service. Highly recommend dealership to anyone to purchase a BMW. Thank you More

by laughinmoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jul 02, 2026 -

McKenna BMW responded

Your recommendation means a lot to us. Adrian is passionate about helping customers find the right BMW, and we're so glad his professionalism stood out. Thank you for placing your trust in our team.

June 26, 2026

McKenna BMW an awesome dealership. Always kind a helpful to my need. Especially the one on in the city of Norwalk. Really appreciate them. More

by susanhurt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny McKenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Carballo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

McKenna BMW responded

Reading reviews like yours never gets old. It's wonderful to know the team continues to provide the level of care you've come to expect. We'll be sure Danny, Adriana, and everyone involved hear your kind words. Thanks for choosing McKenna!

June 24, 2026

I purchased the car sight unseen after going over the purchase and car in details with the salesman over the phone. He sent me additional pics and video. I live 3 hours away from the Dealership and wante More

by robert@robertgphillips.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jul 02, 2026 -

McKenna BMW responded

Buying a vehicle from hours away requires a lot of trust, and we're grateful you gave us that opportunity. We're happy Jacob helped make the process feel worthwhile before you even arrived at the dealership. We hope the drive home in your new BMW was a memorable one!

June 24, 2026

Rly bad experience with service depl would not cover a factory defect for a brand new 2026 m4 More

by chrispiano82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eddie Cabrera
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Jul 02, 2026 -

McKenna BMW responded

We're disappointed to learn your visit left you feeling this way. We would appreciate the opportunity to better understand your concerns regarding your service experience and discuss them with you directly. Please reach out to us using the email provided below, and we'll be in touch. Thank you. customerservice@mckennacars.com

June 24, 2026

From start to finish was dealt with respect and truly felt like a part of the McKenna family. Was my first BMW and thanks to the team at McKenna, it will it be my last. More

by sja15497
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakob Barba
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Jul 02, 2026 -

McKenna BMW responded

Your first BMW is something you'll always remember, and we're honored McKenna BMW was part of that experience. Knowing Jakob and Michael made you feel welcomed from beginning to end is exactly what we strive for. Welcome to the BMW family!

June 24, 2026

The way they run the dealership is different from what I normally experience from a dealership.. Didn’t release my car when I wrote a check until it cleared before I took home my car.. Maybe they got too ma More

by jkzlim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can’t remember
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Jul 02, 2026 -

McKenna BMW responded

We appreciate your honest feedback. While our payment procedures are in place for specific reasons, we understand how this may have been unexpected. Thank you for sharing your experience, and we hope to have the opportunity to provide an even better visit next time.

June 24, 2026

I had a great experience overall and super happy with the service I received. I recommend Adrian, sales, and Juan, service, if you choose Mckenna Norwalk! More

by titorodriguez2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian, Juan
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Jul 02, 2026 -

McKenna BMW responded

Adrian and Juan make a great team, and we're glad you had the chance to work with both of them. Thank you for the recommendation, and we hope your BMW brings you many miles of enjoyment!

June 24, 2026

Hello everyone, I just have to say BMW McKenna has been absolutely amazing to me. The experience was top-notch from start to finish, and JT truly stands out as the number one guy there—he goes above and be More

by mr.sosa69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Towns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 02, 2026 -

McKenna BMW responded

What an awesome review! JT will love hearing he made such a lasting impression. We truly appreciate you taking the time to recognize his efforts, and we're thrilled your experience lived up to everything you hoped it would.

June 10, 2026

Ronnie my salesperson was amazing, he delivered the car to my job. I'm really satisfied with Ronnie & the dealership. I love my new 2026 BMW 330i! More

by miriamdiaz23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie
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Jun 16, 2026 -

McKenna BMW responded

We truly appreciate your kind words! Ronnie will be delighted to hear your feedback. We're glad he helped make the process easy and enjoyable from start to finish. Enjoy your new BMW 330i!

June 10, 2026

I've been a longtime customer of McKenna dealership and I've always been pleased. More

by oal12002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian and Katrina
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Jun 16, 2026 -

McKenna BMW responded

Thank you for your continued trust and support over the years! We're grateful to have loyal customers like you and are thrilled to hear we've consistently met your expectations.

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