McKenna BMW

Too busy I brought my car in for service. They had the car for two days and never looked at it. They never even called me. Just a big waste of time. I brought my car in for service. They had the car for two days and never looked at it. They never even called me. Just a big waste of time. More

Noah and his team rocks again! Purchased another special-ordered BMW from Noah and his team again yesterday! I've been a repeated customer for past few years and had referred severa Purchased another special-ordered BMW from Noah and his team again yesterday! I've been a repeated customer for past few years and had referred several friends/family members to him as well! His outstanding service and deals were simply ubeatable! Everybody is extremely satisfied with his professionalism, patience, and most importantly, his willingness to work with you to meet your budget. I would give him/McKenna dealership 100 stars if I can. Will definitely come back for my next vehicle again. Keep up the good work~ "Happy wife happy life" LOL!! More

Mitzi Terrell - I was fortunate to have met this lady Mitzi is such a nice lady, talking to her is like talking to a friend and from the first day I met her, I felt like she would take good care of me and Mitzi is such a nice lady, talking to her is like talking to a friend and from the first day I met her, I felt like she would take good care of me and she did. If it had not been for Mitzi and her warm personality, I would probably still be looking for a car, she kept in contact with me to make sure that my experience with McKenna BMW would be a good one and believe me, it was the best experience I have ever had purchasing a car. I am now a proud, first time BMW owner and I owe it all to Mitzi Terrell. Thank you so much Mitzi. More

Best customer service!!! I went with my aunt and Patrick Kim helped us. Very professional. My aunt was more comfortable in Korean and he was able to accommodate us! I went with my aunt and Patrick Kim helped us. Very professional. My aunt was more comfortable in Korean and he was able to accommodate us! More

Fantastic dealership - first and only stop needed McKenna is a fantastic dealership with the entire dealership team looking to work with you, from the initial sales contact all the way top to the gene McKenna is a fantastic dealership with the entire dealership team looking to work with you, from the initial sales contact all the way top to the general manager. They seem to be one of the few dealerships in the Los Angeles area who understand how competitive the market is, and don't mess around trying to pull the usual obfuscating tricks with the customer. When we asked around for quotes, they started off with the best price and didn't try to hide any incentives. Their sales team kept in regular contact, and when we went to finalize the purchase, Khoi Diep, the sales manager was not only able to find us a better equipped car, but also get us a better price on top of working things out with BMW to get us all the incentives we could get. Any concerns or questions we had was immediately expedited and handled promptly - getting back to us even before we expected a response! BMW makes great cars, and McKenna is a dealership where customer service matches the quality of the cars they sell. More

A+ Rating for Patrick Patrick was awsome! He was extremely friendly and professional! I was very happy when I left and would not go anywhere else. He really took care of me Patrick was awsome! He was extremely friendly and professional! I was very happy when I left and would not go anywhere else. He really took care of me and I will always be his client. Great service and quality work! More

Ultimate Customer Service Experience! Yes, the rating I am giving is high and that is because it is well deserved. Buying a new car is overwhelming and I know this since I have avoided the Yes, the rating I am giving is high and that is because it is well deserved. Buying a new car is overwhelming and I know this since I have avoided the process. Honestly, I should have come in sooner because Byron Jackson made it so much easier than I made it out to be. Byron and I spoke on the phone and discussed my needs. I made an appt with him and by the time I arrived he had selected a few options to fit my lifestyle. He took his time and explained every detail as I tested car as well as the financial options for every scenario. He’s super expert. McKenna has an 800 car inventory so there’s little that they don’t have!! The staff is friendly, helpful and super efficient. At the end of the process, my car was washed, gas tank full and was even given a one on one service tutorial with Andrea, Product Genius, on how to program my new vehicle. The technology is insane offering an app to program the car! I’ll be back McKenna!! Byron-Thanks for the amazing experience! More

Love my BMW X1 McKenna BMW has a great team and awesome service!! I came with my sister to look for X1. Stanley was my client advisor. He treated us with a huge smil McKenna BMW has a great team and awesome service!! I came with my sister to look for X1. Stanley was my client advisor. He treated us with a huge smile and made us feel very comfortable. I never owned a BMW, so I had a lot of questions. He showed and explained to us the difference in quality and safety between BMW and other brands. Robert the finance manager was very nice and patient. He helped me to get approved and went over everything with me before I signed contract. It was a memorable experience to purchase a car in McKenna BMW. Stanley and Robert are the best. They made me feel comfortable and not being pushy. Highly recommend McKenna BMW if you wanna get a great deal with best customer service, and make sure you ask for Stanley!! More

encore appt came in for my encore appointment with arthur. he was amazing at what he did. very impressive. he is for sure the genius to see. came in for my encore appointment with arthur. he was amazing at what he did. very impressive. he is for sure the genius to see. More

Ask for Noah! My first impression of Noah wasn't the best but seeing how busy it was that Saturday, I decided to give them the benefit of the doubt and came back th My first impression of Noah wasn't the best but seeing how busy it was that Saturday, I decided to give them the benefit of the doubt and came back the next day and I was happy I did! Noah was great at answering all my quesrions, he knew his stuff plus he knew how to treat his customers well! More