McKenna BMW

Arthur and Marco are the A team! Thank you!! My husband bought an I3 2 weeks ago and I loved it so much I wanted one for myself! We gave Marcos all our information the night before, and when we c My husband bought an I3 2 weeks ago and I loved it so much I wanted one for myself! We gave Marcos all our information the night before, and when we came in this morning, our car was clean, charged and ready to go! The whole process didn't take very long and it was a busy day. Arthur took the time to sit with us and explain everything about the car, down to the mechanics of how the car is powered and all the awesome options! He gave us his personal cell phone to contact him anytime, just in case we had any questions after we left. Our friend is buying another i3 tomorrow from the Marcos and Art Team and we plan on sending everyone we know who is interested in buying a BMW here! Thank you both for the awesome experience! More

#1 BMW dealership By far the best dealership in LA. The service and attention I received from Corry and his colleagues was astonishing. There was no game playing - they By far the best dealership in LA. The service and attention I received from Corry and his colleagues was astonishing. There was no game playing - they kept there word and delivered even more than they had promised. In all my years of leasing a BMW, I've never had service like this. Corry is on your side and makes sure the deal is heavily favored towards the customer. I'm still blown away by the deal I received.. McKenna + Corry will forever be my go to BMW dealer. More

Great experience getting my i3 Great customer service. They got me in and got me out fast with my new lease. Even came with a genius explanation of the features. Great customer service. They got me in and got me out fast with my new lease. Even came with a genius explanation of the features. More

Impressed with thisndealership! I was very impressed with Enrique's follow-up with me and for providing information I needed. He also provided suggestions on other cars that I shoul I was very impressed with Enrique's follow-up with me and for providing information I needed. He also provided suggestions on other cars that I should consider which ultimately made me decide to purchase - and ended up being one of the cars he suggested. Corey was great in negotiating the final purchase price and was very friendly. Finishing off a great experience was Marcos in finance. He was very thorough in explaining options with different warranties and was very organized with all the paperwork. The process of signing was very efficient and detailed and I was surprised on how fast we were done. I'm usually loyal to previous dealerships I buy from and being my 5th BMW, Mckenna BMW far surpassed what my previous experience with another BMW dealership has been. More

Outstanding Service I received outstanding, professional service from the entire team. I am recommending McKenna BMW to friends and family due to the positive experience. I received outstanding, professional service from the entire team. I am recommending McKenna BMW to friends and family due to the positive experience. They took the stress out of buying a new car. More

Exceptional Service! I would like to thank you for the wonderful and delightful experience my husband and I had. We had first went to Shelley BMW, test drove an X3, wasn' I would like to thank you for the wonderful and delightful experience my husband and I had. We had first went to Shelley BMW, test drove an X3, wasn't what I was looking for, the ambiance there wasn't very pleasant so we decided to leave and go to McKenna. That was the best choice we made. The whole experience at McKenna from beginning to end was fantastic! From our sales person Cory Polk, to our genius Caleb Nichols to our Finance Manager, Marco Saines. We will definitely be referring friends and family to McKenna BMW. I love my new X3. Thanks a million! You have a very satisfied customer. Best Regards, Tina Aguila More

Simple and clear Byron helped me to sell my previous vehicle with a satisfied value and bought me lunch as we talked about numbers. Arthur shows his profession of BMW Byron helped me to sell my previous vehicle with a satisfied value and bought me lunch as we talked about numbers. Arthur shows his profession of BMW vehicles, which eventually become more useful than I originally expected. So far I'm happy about my certified 435i cv because all employees there are easy to talk to and I always get the info I need when I leave the dealership. More

My second BMW from McKenna BMW McKenna BMW always offers me great deal and best customer service! This is my second BMW from McKenna. Stanley was my client advisor and he was so pre McKenna BMW always offers me great deal and best customer service! This is my second BMW from McKenna. Stanley was my client advisor and he was so prepared. When I arrived, he already had the car ready for me. He was nice and patient, and he always kept me informed. The used car manager gave me a very fair price on my trade in. It was a great experience to purchase a car in McKenna BMW. Highly recommend McKenna BMW if you are looking for best deal with great service. More

Great Team Great Experience! LOVE these guys! I am a first time BMW buyer and had tons and tons of questions. I called around and emailed about 9 dealerships and McKenna BMW resp LOVE these guys! I am a first time BMW buyer and had tons and tons of questions. I called around and emailed about 9 dealerships and McKenna BMW responded with most courteous, thoughtful, informative, and personable answers. My friends warned me to be skeptical of any sales pitch I get at first, and rightly so, but the team at McKenna made me feel like I can trust what they told me and that feeling paid off. Consider the following: * Get the A-Team of McKenna BMW - Start with Corry Polk, Internet Client Advisor. He was my prompt, responsive, and patient initial contact. Out of 9 dealers, he was the only one who convinced me to come into the dealership. I had a very busy schedule and was not planning on buying a car that weekend. Corry was truly convincing. Then there was Arthur Szeto, their BMW Genius. His knowledge was impressive. He explained things to me in ways that I would understand and was charming to work with. Final shot calling Sales Manager was Khoi Diep. Khoi was candid, straight forward, and fair. Three of them together made an amazing team. Professional & AMAZING! * Allot a big chunk of your time. I was there from 9am till 3:30pm. There were glitches and kinks from both McKenna and my end during the transaction but Corry, Khoi, and Arthur made it an "I will come back to do business with these guys again" experience. * Service recovery. I understand that mistakes happen and what's important is how they handle the situation. After I had signed most of the paperwork, I ran into an employee who made me want to almost walk away from the deal. Everything Corry, Arthur and Khoi accomplished could have been ruined. (I am not going to name this person since everyone deserves a second chance.) Khoi stepped in right away and saved the situation. Expertise it took for Khoi to turn my experience around was impressive. * Above and beyond service. Why am I writing the longest review of my life for McKenna? Because these guys went beyond what I could possibly expect from any car dealership. The car I drove there was scheduled to be delivered back to me the next day and I was advised to take my new beautiful BMW home. Well, the old car died in their lot and they took care of that car for me as well. I will be making my future car purchases from McKenna from now on and I haven't stopped talking about them to my friends and colleagues. Don't forget to ask for Corry Polk, Khoi Diep, & Arthur Szeto! More

Great experience Arthur the Product Genius did a fantastic job. He was very informative, courteous and considerate. I would definite recommend the dealership to my Arthur the Product Genius did a fantastic job. He was very informative, courteous and considerate. I would definite recommend the dealership to my friends and family. More