McKenna BMW

The Most Amazing Customer Experience I bought a 2014 CPO 5 Series from McKenna BMW. From the time I called to inquire about the vehicle to the service after I bought the car, I was treat I bought a 2014 CPO 5 Series from McKenna BMW. From the time I called to inquire about the vehicle to the service after I bought the car, I was treated with the utmost respect. I really felt that Stanley Huang, client adviser, and Arthur Szeto, the BMWGenius, treated me fairly and with ethical business acumen. They were willing to work with me and and make sure I was comfortable with my decision in all aspects. Their customer service second to none and by far my best car buying experience. I highly recommend you visit McKenna BMW and ask for Stanley Huang. Make sure you also ask for Arthur Szeto to be your BMWGenius. He is very personable and patient. More

Amazing leaseing experience! Marcos Lopez ; Senior Sales manager of McKENNA BMW is the best in the business. he is so helpful, and accommodating. he doesn't try to sell you a ca Marcos Lopez ; Senior Sales manager of McKENNA BMW is the best in the business. he is so helpful, and accommodating. he doesn't try to sell you a car you don't want. he will do the work and find what you want and the price you want. I was giving a MAJOR discount on a 2016 factory demo BMW 535i that was packed with options. This has been the best leasing experience I had in BMW. Marcos Lopez is honest, and so resourceful. I have referred several clients to him already, and will continue to do so!! More

Arthur was Awesome! I was really overwhelmed with all of the technology in my new car. Arthur, came to my house and spent over an hour reviewing the technology with me. H I was really overwhelmed with all of the technology in my new car. Arthur, came to my house and spent over an hour reviewing the technology with me. He was patient and answerd all of my questions. Thanks Arthur! More

McKenna Has The Best Most Humble & Nice Salemen!!!- I had been searching for a new car for a while. I had an old 2012 Honda Civic and I just thought it was time to get a new car. I went to many BMW deal I had been searching for a new car for a while. I had an old 2012 Honda Civic and I just thought it was time to get a new car. I went to many BMW dealers. I went to Alhambra, Downtown, Van Nuys, and even South Bay. I was beginning to give up on the BMW brand because no matter where I went no sales person was able to get me to a close monthly payment that I wanted, since I had a certain budget. I felt that everyone everywhere else was rude and not very helpful. So I decided to try one last dealer ship before giving up. McKenna BMW in Norwalk. I can honestly say that they had the best customer service of all BMW dealers I went to. Corry Polk helped me out with such a patience and care. Honestly, he took his time to explain everything and also get my payment to where I wanted them. No other dealership or sales person helped me out as much as Corry Polk and his finance manager did. He was very sweet and nice. I am sooo thankful for Corry!! Thanks to him and his amazing team I have a new BMW!! I will definitely will be coming back if in the future I need another car or if one of my family members or friends need a car! I am so Thankful for Corry Polk and his team (Manager Khoi D.) and Finance Manager (Nicole) for making it happen for on getting a brand new BMW. More

Great team and service! McKenna BMW has a awesome team and best customer service! Stanley was my client advisor. This is my first BMW and he answered all my questions and con McKenna BMW has a awesome team and best customer service! Stanley was my client advisor. This is my first BMW and he answered all my questions and concerns. Will was the sales manager. He is very nice and patient, and he gave me the best deal ever. It was a great experience to purchase a car in McKenna BMW. Stanley and Will are the best! Highly recommend McKenna BMW if you are looking for best deal with great service. More

A wonderful customer experience Salesperson Corry, Genius Arthur and Reza in finance, definitely, among others made this buyers experience easy despite the distance that I had to tra Salesperson Corry, Genius Arthur and Reza in finance, definitely, among others made this buyers experience easy despite the distance that I had to travel and the limited time I had to purchase the car. Corry and Arthur continue to support my purchase after the sale by locating items for the car. This is essential to buyers for complete satisfaction and these folks seem to truly understand these needs for their customers. More

First Time BMW. Best... Experience... Ever! Came to McKenna after scouring the OC for the right vehicle, deal, trade, and overall experience. From our Client Advisor Patrick Kim, to their Produ Came to McKenna after scouring the OC for the right vehicle, deal, trade, and overall experience. From our Client Advisor Patrick Kim, to their Product Specialist Andrea going with on the test drive to the manager Khoi, it was absolutely the most pain free experience I have *ever* had in purchasing a car. Patrick mentioned he was only a couple of months in the position, but he was quite knowledgeable and clearly has a passion for the brand. Super nice guy and very helpful. Don't hesitate to go see him! It helped that we knew exactly what we wanted, but that included a fairly aggressive deal that was based on our shopping around that may or may not have still been available. When negotiations were basically "I can do that" with a slight adjustment for the cost bump of an extra option or two, we were floored. Then going so far as to take a refundable deposit to hold the vehicle for 24 hrs while I completed a separate deal on the trade they likely wouldn't be able to match was awesome. It was clear we were in the right place for getting into our first BMW! McKenna will be a name I look for first in the future. More

Great experience! Referred to McKenna whom bought her BMW last month! I drove hers and was hooked, looked online for used cars and came in to see Cory Polk for assistan Referred to McKenna whom bought her BMW last month! I drove hers and was hooked, looked online for used cars and came in to see Cory Polk for assistance. He helped my friend purchase hers ! He brought one up or me and it was love at first sight. It was a great experience. I drived an hour and a half to the dealership and glad I did. Will definitely refer anyone looking for a BMW! More

Great customer service! Corry was great through the entire process. Worked with me on pricing to keep me happy! He was also able to accommodate special requests and work arou Corry was great through the entire process. Worked with me on pricing to keep me happy! He was also able to accommodate special requests and work around my busy schedule. Allison took me on a test drive and she explained everything very well during the drive. Arthur the BMW genius was great with explaining all the tech in the car. Everyone at the dealership I encountered was friendly. More

Very helpful and Knowledgeable I initially went in looking for a 4 series coupe. My experience with Patrick was great. I honestly don't like going to dealerships because a lot of sa I initially went in looking for a 4 series coupe. My experience with Patrick was great. I honestly don't like going to dealerships because a lot of salesmen eye shop customers and get lazy. But after my encounter with Patrick, I feel totally different. I would not only recommend Patrick but I will be purchasing a vehicle from him in the near future. Thanks Patrick! More