McKenna BMW

Awesome experience Excellent service. Corry was very friendly and professional. He went above and beyond to find me an excellent deal. I will definitely continue to do b Excellent service. Corry was very friendly and professional. He went above and beyond to find me an excellent deal. I will definitely continue to do business with McKenna and will refer my family and friends. More

Thank you, Corry! The entire experience was easy from start to end. The entire staff I worked with had great customer experience, never felt "pressured" to do anything The entire experience was easy from start to end. The entire staff I worked with had great customer experience, never felt "pressured" to do anything I didn't want to. A special shout out to Corry, thank you for your professionalism and respectable work ethic. More

Encore with Arthur I leased an i3 this year and was troubled by all the technology that was involved with the car. When you get a BMW you are usually assigned with a BMW I leased an i3 this year and was troubled by all the technology that was involved with the car. When you get a BMW you are usually assigned with a BMW genius. If you are able to request someone be sure to request Arthur. He came to my house after I took my car home from McKenna BMW and was patient. He spent a lot of time teaching me about the technologies and operations of the car. I appreciate McKenna for providing this service since it saves me a lot of time and the hassle of making an appointment and having to drive all the way to Norwalk. I am happy I with my experience and would like to return in the future. I'd highly recommend coming here if you are ever in need of a BMW. More

Wonderful! James an Reza area awesome, down to earth, helpful. It's like a dream come true just getting the first bmw that quickly !!! Thank you guys. Strongly r James an Reza area awesome, down to earth, helpful. It's like a dream come true just getting the first bmw that quickly !!! Thank you guys. Strongly recommend them More

Love my new BMW! Stanley Huang was a great client advisor! Polite, informative and extremely helpful! Would definitely recommend! Love my new BMW 430i! Thanks for the Stanley Huang was a great client advisor! Polite, informative and extremely helpful! Would definitely recommend! Love my new BMW 430i! Thanks for the help Stanley! More

BMW Genius service with Arthur I'm so glad I came to McKenna to receive a tutorial over my BMW. Arthur was so professional and kind, he went over every detail over my car and answer I'm so glad I came to McKenna to receive a tutorial over my BMW. Arthur was so professional and kind, he went over every detail over my car and answer all my questions ! I highly recommend him, and he got me a free car wash too! More

Awesome experience I had an awesome time meeting with Arthur. He spent so much time with me and even came to my home to help me with my car. McKenna BMW has does great i I had an awesome time meeting with Arthur. He spent so much time with me and even came to my home to help me with my car. McKenna BMW has does great in treating their customers . Arthur the Genius is so knowledgeable and I am glad I met him. More

Encore with Arthur I had my Encore experience at McKenna BMW. My Genius Representative was Arthur Szeto. He is amazing! He was very patient and went over all the featu I had my Encore experience at McKenna BMW. My Genius Representative was Arthur Szeto. He is amazing! He was very patient and went over all the features of my new BMW 535i. He answered all my questions and gave me his contact number if I had questions in the future. Everything from my car buying experience here at McKenna BMW to the Encore experience was nothing short of outstanding. More

Don't buy a "certified" car from this dealer! We recently purchased a "certified" 2013 X5 from this dealer. Within the first month, we have had the following problems: - low urea for the diesel We recently purchased a "certified" 2013 X5 from this dealer. Within the first month, we have had the following problems: - low urea for the diesel engine. This is supposed to be fill when an oil change is done. It had not been. - the rear A/C unit had to be replaced because it was completely dead. They didn't find this is their 150 point certification inspection? - the low oil lamp came on. This vehicle calls for changing the oil every 9,500 miles. It's been only 4,000 miles, yet the low oil light came on. I fear there was little or no inspecting that took place on this vehicle. To add insult to injury, they charge a $50 fee every time warranty service is performed. Really? I have had other manufacturer's certified pre-owned vehicles and never been charged a fee for warranty work. One last point is that they will not do any work or even check something without you leaving the car for 24 hours. That means a rental car each and every time, even for an oil change! It always took an hour and a half to take my care in and get a rental car, then it took a minimum of 45 minutes to pick it up even when the work was already completed and they knew I was coming in. They do not respect the value of people's time. I don't know if the lack of quality of service exists across all BMW dealerships or if this one is just particularly bad. I will soon find out as I will not take my X5 back to this dealer for any future work. More