McKenna BMW

Best deal and service Highly recommend McKenna BMW if you want to get best deal and service. Stanley from sales department found the right car for me and he got me the best Highly recommend McKenna BMW if you want to get best deal and service. Stanley from sales department found the right car for me and he got me the best deal ever. Marcus from genius department was really knowledgeable and he taught me a lot of stuff about my new car. I will definitely refer all my families and friends to them. More

Best car buying experience I purchased my third vehicle from McKenna on Sunday and it was by far the best easiest car buying experience I've had. Matthew Rodriguez was so easy t I purchased my third vehicle from McKenna on Sunday and it was by far the best easiest car buying experience I've had. Matthew Rodriguez was so easy to work with. He was honest, friendly and not at all pushy as expected from a typical car salesman. Thanks Matthew you're the best! More

Bad customer service I would give 0 rating if I could, specifically because this is a BMW and I expect exceptional service from them. I bought my certified pre-owned BM I would give 0 rating if I could, specifically because this is a BMW and I expect exceptional service from them. I bought my certified pre-owned BMW car from this dealer and it has been OVER 4 months that I have not received spare key for the car or the licence plates. I called up number of times and they keep promising in few weeks but that never happens. Really BMW? Do I have to follow up so much on such simple stuff? This is surely not the customer service I expected from a BMW dealer! Also, they were supposed to offer me a tire warranty when i bought the car. That is BMW policy as per another dealer. But they didnt offer any. I tried calling the finance dept to double check that and request more info on it, I left a voice mail and no one has called back till now. I ended up paying 400$ for changing my car rear tire instead of a 50$ deductible because of their shoddy paper work and screw up. I am never going to go back to this dealer or recommend anyone to them anymore. More

Genuine, Smart, Friendly - Noah and Dominic are the best!! I came in not knowing what I wanted. Dominic did an excellent job walking me through the various styles and options. He was very knowledgeable, defini I came in not knowing what I wanted. Dominic did an excellent job walking me through the various styles and options. He was very knowledgeable, definitely knew his stuff, and offered genuine feedback based on what I wanted and what was important to me. I felt like I was shopping with a friend, not a salesperson. When I was ready to make the deal, Noah made the transaction seamless and easy. He was very personable, genuine, and gave me a great deal. I left feeling really good and confident about my purchase, thanks to all the great information and guidance. Thanks so much Dominic and Noah! More

Best Experience Ever! By far the best experience ever purchasing a vehicle! This was my first time purchasing a BMW and was not sure where to start with the buying process By far the best experience ever purchasing a vehicle! This was my first time purchasing a BMW and was not sure where to start with the buying process but Corry Polk walked me through it all, made it super simply for me to understand the ins and outs of the purchase. Never once did he push me to purchase something I wasn't comfortable with. Instead he gave me options and allowed me to choose. If I was able to give them a higher rating, I would! Best advice I can give which helped me a lot with time, do the application online and get in contact with the sales agent(in my opinion Corry Polk hands down) and they can have everything ready by the time you walk in. More

McKenna BMW - Noah/Dominic Rocks! Just picked up 2016 X5 xDrive today (8/10/2016). Couldn't be any happier with excellent service and awesome deal from Noah and his assistant - Dominic Just picked up 2016 X5 xDrive today (8/10/2016). Couldn't be any happier with excellent service and awesome deal from Noah and his assistant - Dominic! The whole process is seamless and he even gave additional discount on top of the already discounted deal! IMHO they have the best deal in all SoCal areas! Thank you very much and will definitely come back for my next BMW! Henry & Cynthia More

Steve is the best! I went to BMW for a test drive where I met Steve Cheng....I came back a few weeks later and he kept his word on everything. Steve and the financial te I went to BMW for a test drive where I met Steve Cheng....I came back a few weeks later and he kept his word on everything. Steve and the financial team worked wonders.. I got my 328I with an unbelievable deal. Thanks Steve I really appreciate all your help :). PS-The burger was great! Katrina Perry More

James Guan James is the best!!! Got me a good deal and made the process easy....looked out for me and answered all my questions. Good experience as a first time James is the best!!! Got me a good deal and made the process easy....looked out for me and answered all my questions. Good experience as a first time buyer...even bought me breakfast and gave me a BMW gift...look for him on your next purchase!!!! More

Bad experience with every McKenna dealership I have tried to give them business but it is as if they have better things to do or just so dishonest and/or uninformed/unable to provide answers rega I have tried to give them business but it is as if they have better things to do or just so dishonest and/or uninformed/unable to provide answers regarding their autos. Whether it is a BMW or VW or whatever type of car McKenna is associated with they fall well below in customer satisfaction. I highly recommend you find another dealer, these guys and their employees are generally all jerk-offs. More

Amazing service and pleasant experience 07/31/15 McKenna BMW is amazing! We received first rate service as well as an amazing selection of BMW's. Our client advisor Robert Tarkhanyan was 07/31/15 McKenna BMW is amazing! We received first rate service as well as an amazing selection of BMW's. Our client advisor Robert Tarkhanyan was top notch and gave us personal service. The general manager Greg made sure we were being taken care of and the finance manager Sean breezed us through the signing process. If you are looking for a BMW or need to service yours look no further than McKenna in Norwalk it really was a wonderful experience! More