McKenna BMW

I came to this dealership on memorial day weekend looking to lease a 2012 X5 35d SUV. This would be my 4th BMW lease. I worked with Walter Chacon. After agreeing on a final price, and indicated that I will b to lease a 2012 X5 35d SUV. This would be my 4th BMW lease. I worked with Walter Chacon. After agreeing on a final price, and indicated that I will be paying all inception fees (first payment, acquisition fee, reg, ttl, etc), they still tried to stuff a bloated BMWFS acquisition fee ($925 instead of $725) in two places, capitalized cost and inception fee). Also they lied about not able to use currently published lending rate for X5 35d, instead, need to use a higher one because I'm putting down deposit to lower the rate. And of course when I mentioned their ad about $2500 off on memorial day weekend, they said, that's on selected cars only (which are? on a secret list?). Long story short, after agreeing on the sale price, they still tries to sneak in ~$1400 margin into the transaction. I could stay there and grind until they stop playing dumb on these childish tricks, but I simply cannot support this level of unethical business practice. Walked away and got a better and straight-up deal on the same car else where. Bottom Line: Stay away! Even savvy, experienced customer cannot get a straight deal here. More

I just bought an Alpine White 528i BMW car on Sunday @ McKenna  & I can't tell you how impressed I was with the service I received from Noah Schmerling & his assistant Dominique! The purchase was painless McKenna  & I can't tell you how impressed I was with the service I received from Noah Schmerling & his assistant Dominique! The purchase was painless & no dancing & prancing around with numbers!!!! My husband and I told Noah what we exactly want & he took us to our dream car, drove it around the block & was very knowledgeable about the car compared to the experience we received at New Century BMW! ( horrible service there & played too many games)  We came back to his office &  as I was preparing myself for lengthy conversation on sales numbers, Noah went straight to business &  he came up with a number that was within our range in a matter of minutes! wow... That was truly impressive to me & he wasted no time with my husband & I!!! The whole process was such a wonderful experience & I would recommend Noah & Dominque from Mc Kenna over any other dealerships!!!! They are super amazing!!! & I love my new car & kuddos to my new BMW friends Noah Schmerling & Dominique @ McKenna! More

My wife and I had an outstanding experience purchasing our new 328i coupe from Noah Schmerling in November 2011. Noah worked with us over the phone and through email. When we arrived the car we wanted w our new 328i coupe from Noah Schmerling in November 2011. Noah worked with us over the phone and through email. When we arrived the car we wanted was ready and at the price we worked out. Couldn’t have been smoother. I have been back to the dealership a couple times and always treated like a most valued customer by Noah, Dominic Torres and everyone at McKenna. More

If you want to buy a BMW, this is the place to go. Be sure to ask for Noah in sales. He's awesome, super patient, offers the best price and finance terms. He'll show you any car, explain the different sure to ask for Noah in sales. He's awesome, super patient, offers the best price and finance terms. He'll show you any car, explain the different options and features and can schuedule a test drive with no problem. The best thing about this dealership and Noah is that you don't feel the sales pressure like many other dealerships. I also wanted to give a nod to Noah assistant (Dominic) and the finance manager (Sean), they are really patient and friendly also. Overall rating a 10 out of 10, I would totally recommend this McKenna BMW. More

friendly sales person with great service. provide different option of finance and good inventories to choose from. The after service and follow up were excellent. different option of finance and good inventories to choose from. The after service and follow up were excellent. More

Transaction is fast, straight and easy, with Noah Schmerling in particular. No going arounds and dramas unlike other dealerships I went to. Most importantly, I got a car with more of the options than Schmerling in particular. No going arounds and dramas unlike other dealerships I went to. Most importantly, I got a car with more of the options than I am expecting at a very reasonable cost. More

I am actually immensely impressed with McKenna BMW, I had an exceptional experience with Chris here. I cannot stress enough why there is so much of a difference between going here -over- pretty much any othe an exceptional experience with Chris here. I cannot stress enough why there is so much of a difference between going here -over- pretty much any other dealership out there... More

Back in Nov of 2010 BMW repurchased my Z4M due to some leaking issues. I told myself I wouldn't replace it with anything immediately so I didn't think about buying a car. Fast forward to Feb of this ye leaking issues. I told myself I wouldn't replace it with anything immediately so I didn't think about buying a car. Fast forward to Feb of this year I started getting restless, I wanted another toy. So I decided to give a call to my good ol' buddy Paul Bailey at McKenna BMW. I've ordered both of my prevrious BMWs, each time requiring me to go to the dealership, sign paperwork, and haggle price. That doesn't work too well for me since I have a crazy schedule. So Paul made this extremely easy for me by asking me three questions. What do you want? When do you want it? What's your fax number? Simple, right? After I gave him my specifications, the waiting began. I need to add that I am a very impatient person. I think I called Paul almost daily asking for status updates and every time I called him he was more than happy to help, how refreshing. So after a two month wait it finally arrives. The car came in on a Wednesday, rather inconvenient but even that won't keep me from picking her up. Paul calls me and says, "Hey, it's here when do you want to come pick it up?" Of course I reply that I want to pick it up today. What I didn't know that it was his day off. He came in on his day off just to deliver my car, what a guy!! Easily the best car buying experience I have ever had! If your're buying a BMW go to Paul Bailey at McKenna, he will take care of you! More

Car shopping is never fun, but I am giving McKenna BMW 5 stars because they made the process as easy as possible. Our sales person and finance guy were both very nice. They were straight forward with us and stars because they made the process as easy as possible. Our sales person and finance guy were both very nice. They were straight forward with us and because we told them exactly what we wanted they didn't try to add a million different options to what we had planned. I definitely recommend this place and I also recommend emailing them in order to get a better deal! More

Juan Carlos was so good to us. This car was for my 16 Juan Carlos was so good to us. This car was for my 16 year old daughter and he spent the time walking her thru all the features of her car. Juan Juan Carlos was so good to us. This car was for my 16 year old daughter and he spent the time walking her thru all the features of her car. Juan also was very staright forward and we had no surprises with the car on price etc etc.. A very great expereince! More