McKenna Porsche
Norwalk, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 83 reviews
Travis was very helpful and answered all of our questions. The buying process was very smooth. We're loving our Macan. A dream come true! questions. The buying process was very smooth. We're loving our Macan. A dream come true! More
Great team and Byron was awesome to work with. Will definately be purchasing here again. There were a few small hitches along the way as there always are but the McKenna team delt with everything very definately be purchasing here again. There were a few small hitches along the way as there always are but the McKenna team delt with everything very professionally! More
Have you always wanted to own a Porsche, see David Kim, he will make it true. I'm driving a Porsche. Great service and salesmanship. Note I did my homework before buying , I appreciate the honesty David pr he will make it true. I'm driving a Porsche. Great service and salesmanship. Note I did my homework before buying , I appreciate the honesty David presented. More
Nicole was so easy to deal with and she explained everything to me so easily. Thanks again to Byron Brenkus for his professionalism along the way. You guys are two great people, and i appreciate all everything to me so easily. Thanks again to Byron Brenkus for his professionalism along the way. You guys are two great people, and i appreciate all you did...... More
Geraldine provided me with the exceptional service I’ve grown to expect from this service unit . As always Mel is the best service manager in the business! grown to expect from this service unit . As always Mel is the best service manager in the business! More
Excellent service. Ana Alba was very helpful and professional. She went above and beyond to help me and make my visit very easy and convenient. They addressed all my concerns and fixed them with sup professional. She went above and beyond to help me and make my visit very easy and convenient. They addressed all my concerns and fixed them with superb service. I highly recommend McKenna Porsche. More
Top notch experience buying our Macan We selected McKenna to look for a silver Cayenne, while driving up the 5 on a weekend vacation trip (we live in another state where there are no Porsc We selected McKenna to look for a silver Cayenne, while driving up the 5 on a weekend vacation trip (we live in another state where there are no Porsche dealers) because their online inventory looked more comprehensive than the other socal dealers. Arriving as a cold walk-in first thing, Dominic spent most of his morning showing us vehicles and was incredibly patient and helpful. We ended up going back the next day to buy a black Macan! Since we were out-of-state buyers there were logistics to do with delivery, title and registration. Dominic kept on top of all the steps in that process, answering sometimes several emails per day quickly. Definitely recommended. More
The worst experience ever. I'm going to stick to the facts and then you can draw your own conclusions. At the end of March 2019 we ordered the 2020 911S to be delivered by end o I'm going to stick to the facts and then you can draw your own conclusions. At the end of March 2019 we ordered the 2020 911S to be delivered by end of August 2019. Everything was confirmed. In July we had to text and call several times to get a response from Eric (General Manager!!!). Same thing happened in August however this time we felt he was holding back on something. Fast-forward to the end of August and he said the car was not available and moved the delivery to maybe September...maybe October...you won't get it before November or December. Keep in mind that as far as we were told, the car has been at the port in L.A. since August. Temporarily, he offered to lease another Porsche, but failed to send a leasing agreement or respond to our messages. As of today, October 9th, we have not heard back from Eric or McKenna. We don't even know what's causing the delay. It's said how one person can screw up the hard work of thousands of people and make you hate a brand that should bring joy to every driver fanatic. Never McKenna Porsche and most likely never Porsche. More
Awesome experience at McKenna Porsche! Great customer service! Super communication with detailed updates. Staff extremely friendly and accommodating. Enjoy being a customer at McKenna Porsche. service! Super communication with detailed updates. Staff extremely friendly and accommodating. Enjoy being a customer at McKenna Porsche. More
Best Dealership Experience Have been buying cars for the last 35 years here in Southern California. I have never enjoyed any part of the dealership car buying process. But this Have been buying cars for the last 35 years here in Southern California. I have never enjoyed any part of the dealership car buying process. But this time, although the process is still the same and time consuming, but the staff there were "Tops" in our book. It started with the initial phone call with Dominic Torres. Super nice and attentive sales guy and not pushy. Than there is the "scary" sales manager, Tim Churchill who was actually the nicest, most knowledgeable sales manager that I've dealt with. I know that the whole process is 4 to 5 hours, and most requires the buyers to sit and wait. But Tim and Dominic made sure that we were comfortable and that we were entertained. Tim and I had some awesome conversations and found out that we're from the same generation and born the same year. Had similar tastes of cars. I would definitely recommend buying a car here. Tim made us feel like he was trying to build a long term relationship with us as clients. Really appreciate it! The next day, we went and bought a car at Long Beach BMW. The experience there was horrible and I will be writing a review about them on their site. But perhaps, the experience that Tim and Dominic gave us really spoiled us and made LB BMW seem that much worse. More