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McKenney Salinas Honda

Gastonia, NC

4.8
499 Reviews
McKenney Salinas Honda has been a family-owned and operated dealership for over 25 years with owner, Sal Salinas, on-site. McKenney Salinas Honda specializes in new Honda, Certified Pre-Owned Honda and all other pre-owned vehicle sales. We have a strong and committed sales staff with many years of experience satisfying our customers' needs in Gaston County. McKenney Salinas Honda also has an award-winning service and parts department, dedicated to excellence in customer satisfaction. Located in Gastonia, North Carolina. We will help you find the right vehicle for your needs. Feel free to browse our inventory online, request more information about our new and preowned vehicles, set up a test drive or inquire about our auto financing options. Whether you are looking for a new Honda or a preowned vehicle, McKenney Salinas Honda is here to help.
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2830 E. Franklin Blvd.

Gastonia, NC

28056

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Showing 499 reviews

July 17, 2012

they take your SS# give you a deal, you wait on the financing, when you call and ask, they abruptly say Ill call you as soon as I hear ONE WAY OR ANOTHER.. @ months laterim still waiting on the call??? More

by g8torguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Aug 03, 2012 -

McKenney Salinas Honda responded

Mr. Santacroce, First off, I am so sorry that we did not meet your expectations and were not able to meet your automotive needs. After reading through your reviews, emails and doing some research in your customer record, I am concerned that there was a miscommunication somewhere a long the lines. I do see in your customer record where we gave you a price on the Crosstour on 5/16 and where you speak with our Internet Manager, Jonathan Zirbel for a while about our store versus the store in Columbia where you had been shopping as well. On 5/17 I see you sent in a credit application and in your customer record's notes, Jonathan notates them, "Michael sent in Credit App. I called him back let him know we could get him done.. knows he is going to have a higher rate.. will be here tomorrow around noon." ... I spoke with Jonathan regarding this matter and that phone call and he said he does remember speaking with you for some time about the Crosstour and your credit application. We also did not see your for your noon appointment that next day. In addition, CJ Bradbury made follow up calls to you on 6/14, 6/22, 7/2, 7/9 and on 7/16 she sent you a follow-up email and which you responded upset and also sent in the Dealer Rater reviews. We strive for the utmost satisfactory customer service at our dealership and if there was something we could have done more to better serve you, we always want to know and do appreciate feedback like this. Without your feedback, we'd never be able to improve and give you the opportunity to make up for our mistakes. With your permission, I would like to have my Internet Manager, Jonathan Zirbel call you and speak with you personally about this matter. In the meantime, please accept this response as an apology and opportunity to make matters correct. Sincerely, Lauren Salinas

July 14, 2012

Deanna was very acknowledgible regarding the Pilot we purchased. We orginally talked about buying a USED pilot, but your selection was minimal. That was when we talked about the price of USED versus NE More

by Yanz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Hoyle
Jul 17, 2013 -

McKenney Salinas Honda responded

We are glad to hear you had a great buying experience here at MS Honda, Jerry and Kathleen! We hope you are enjoying your new Pilot! We greatly appreciate your business and look forward to your next visit!

July 14, 2012

I CAN NOT SAY ENOUGH ABOUT MY CAR BUYING EXPERINCE WITH JOSH SIMMONS AT MCKENNEY SALINAS HONDA. I HAD ACTUALLY PLANNED ON BUYING MY CAR AT ANOTHER DEALER IN CHARLOTTE THAT WE HAD RECENTLY BROUGHT A CAR FOR More

by LIZZIENC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marvin Mathis
Jul 17, 2013 -

McKenney Salinas Honda responded

Thank you so much for all of the kind words! We hope you are very happy with your new CRV, Donna. We greatly appreciate your business! Let us know if we can do anything else to assist you in the future!

July 08, 2012

We recently purchased a new Honda accord and we just wanted to say we had a great experience we came on a holiday and the dealership was closed we pulled in on a whim just to look and found Regina who w More

by Nero.1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marvin Mathis
Jul 17, 2013 -

McKenney Salinas Honda responded

We are glad to hear you had a wonderful buying experience here at MS Honda, Mike and Terri. Regina was more than happy to assist you. We greatly appreciate your business and look forward to your next visit!

July 06, 2012

My experience at McKenny Salinas Honda Mitsubishi was an excellent one. When arrived I was a little confused which building to go to. Before I even got parked one of their staff had already noticed I seemed More

by dosborne38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 17, 2013 -

McKenney Salinas Honda responded

We are pleased to hear you had an excellent experience when making your purchase here at MS Honda! We greatly appreciate your business and look forward to seeing you again soon!

July 05, 2012

Bob was a great sales man, he was not pushey and helped me so much. I was so thankful for him. Every other car lot I went to the salesperson was like a leach, so I left. I would recomend this carlot to More

by cherrync6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marvin Mathis
Jul 17, 2013 -

McKenney Salinas Honda responded

We are happy to know you had an enjoyable experience when working with our salesman Bob. We hope you are satisfied with your new purchase; thank you so much for your business. We look forward to your next visit!

June 30, 2012

We have bought two cars from them in the last year. We feel we got a great deal and the service was exceptional! They continue to provide excellent service by sending email reminders for service reminder More

by sburn92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2013 -

McKenney Salinas Honda responded

Thank you so much for the kind words! We hope you are very happy with your new purchase. Let us know if we can do anything else to assist you in the future! We look forward to your next visit.

June 24, 2012

We had a great experience buying our Honda Pilot at McKenny Salinas Honda in Gastonia. The staff was friendly and accomodating. Josh helped make the purchase of our new car the best car buying experien More

by twodogs2run
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 17, 2013 -

McKenney Salinas Honda responded

We are pleased to hear that you love your new purchase! We thank you for the positive feedback, and look forward to your next visit here at MS Honda!

June 21, 2012

I had a great time purchasing a car from McKenney Salinas Honda Mitsubishi. They have great customer service and great pricing. Will be back for all my car purchasing needs & also recommending to all my fr More

by joemazigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roger Hoyle
Jul 17, 2013 -

McKenney Salinas Honda responded

We are glad to hear you had a great buying experience here at MS Honda, Joe! We greatly appreciate your business and look forward to your next visit!

June 18, 2012

Regina was great - very friendly. i would recommend her as she answered questions she knew, and asked those on which she did not. Manager was also very efficient. More

by EricAndreozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marvin Mathis
Jul 17, 2013 -

McKenney Salinas Honda responded

We are happy to hear that you had an enjoyable experience working with Regina. We greatly appreciate your business and look forward to working with you in the near future!

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