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McKenney Salinas Honda

Gastonia, NC

4.8
499 Reviews
McKenney Salinas Honda has been a family-owned and operated dealership for over 25 years with owner, Sal Salinas, on-site. McKenney Salinas Honda specializes in new Honda, Certified Pre-Owned Honda and all other pre-owned vehicle sales. We have a strong and committed sales staff with many years of experience satisfying our customers' needs in Gaston County. McKenney Salinas Honda also has an award-winning service and parts department, dedicated to excellence in customer satisfaction. Located in Gastonia, North Carolina. We will help you find the right vehicle for your needs. Feel free to browse our inventory online, request more information about our new and preowned vehicles, set up a test drive or inquire about our auto financing options. Whether you are looking for a new Honda or a preowned vehicle, McKenney Salinas Honda is here to help.
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2830 E. Franklin Blvd.

Gastonia, NC

28056

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Showing 499 reviews

January 09, 2012

The staff's professionalism was exceptional. All questions were answered and calls were promptly returned. I would definitely recommend this dealership to friends, family and coworkers; More

by huntsinger_susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper Powe
Jun 03, 2014 -

McKenney Salinas Honda responded

Thank you for the kind words. You are certainly a valued customer here at McKenney Salinas Honda. We greatly appreciate your business and look forward to your next visit!

January 05, 2012

Jeff Black told us it would cost alot of money to do the We Owe You work and is telling us it is not covered, even though we bought a certified preowned car and the one year warranty and the 7 year warranty More

by Robert Lombardo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Black
January 05, 2012

On Monday, Jan. 2, 2012, my wife and I purchased a 2008 Honda Accord from Jasper Powe at your dealership. We found the experience to be stress-free compared to other car buying experiences. Lots of times More

by pmasencup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper Powe
Jun 03, 2014 -

McKenney Salinas Honda responded

We are pleased to hear that you had an enjoyable experience, Larry and Polly! We strive to make each of our customers happy. We look forward to doing business with you again in the near future!

December 28, 2011

My husband and I were in the market for a Mitsubishi Outlander Sport. We used consumer reports to find the car we wanted at a great price. We were quoted a rate from McKenny Salinas Mitsubishi and wen More

by GRKBJMMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RUTH
Jan 25, 2012 -

McKenney Salinas Honda responded

Betty- I am sorry you had a bad experience here at McKenney Salinas Honda Mitsubishi. I have spoken with both the salesperson and sales manager regarding your experience and they are fully aware of your concerns and what they did incorrectly in our sales process. As for the pricing and availability of the Outlander Sport, using Consumer Reports to obtain pricing was definitely a great choice; however their pricing model does not allow for consumers to price the vehicle with the packages added to any Mitsubishi model. So unfortunately, we never have the Mitsubishi model consumers request at that price, b/c all Mitsubishi models come with certain packages, whether it be the Sun and Sound package, Cargo Package, Audio Package, etc. We always try to be upfront with that information here in the internet department so there are no surprises when you arrive at the dealership. So I apologize on Ruth's behalf and she did not make you aware of that. Also, using Consumer Reports to obtain your upfront, no-haggle price means that it is the intended transactional price on the vehicle you want. That's why a lot of consumers choose to use Consumer Reports buying service; because they do not want to haggle or negotiate when they get to the dealership. So there should have never been any negotiating from the salesperson or sales managers. My apologies that you were involved in what you call the "song and dance" game. Again, there should have been no negotiation b/c you already received our upfront no-haggle pricing from Consumer Reports. It is also my understanding you were very upset with the figures that were given to you on your trade, which was a 2007 Mitsubishi Eclipse Spyder. We definitely should have done a better job about being upfront and should have appraised your trade before you drove the hour and a half here so there wouldn't be any surprises regarding the value of your trade. We should have offered to give you an approximate value right when we found out you'd be driving from a distance. So again, my apologies for your experience here at McKenney Salinas Honda Mitsubishi. I will absolutely make sure that my internet team does a better job of communicating with our customers regarding the no-haggle pricing and appraising trades with approximate values so there are never any surprises when customers drive to our dealership. Thank you again for giving us the opportunity to earn your business. Sincerely, Lauren Salinas

December 17, 2011

This was the best car buying experience I've ever been a part of. No pressure, no haggling. Simple and straight forward deal. Was able to drive on the lot and then leave with my brand new car in under 3 hou More

by estes.robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Jarvis
Jun 03, 2014 -

McKenney Salinas Honda responded

Here at McKenney Salinas Honda we strive to bring our customers in and out with as little stress as possible. We value your business and look forward to your next visit!

December 16, 2011

Every part of buying a new Accord was a pleasure. Everything from customer service, quality of work, friendliness, etc. was top notch. The exact car,an Accord EX-l I wanted was on the lot with just 7 More

by amt0384
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jasper Powe
Jun 03, 2014 -

McKenney Salinas Honda responded

We are pleased to hear that you received exactly what you wanted from the dealership. We strive to satisfy each and every one of our customers. We value your business and look forward to your next visit!

December 12, 2011

Very friendly very knowledgable of the cars he sales everyone was very helpful lots of options on different cars to choose from.I have already recommed this dealership to someone I knew was looking for More

by girlsrulepool
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bobby Ford
Jun 03, 2014 -

McKenney Salinas Honda responded

We are very pleased to hear that your experience was great! We value your business greatly, and are looking forward to your next visit!

December 12, 2011

I had been to another Honda dealership and was not happy with the amount they were giving me for my trade-in so I decided to call McKenney Honda and they said they would beat any price if I would buy a car More

by bellbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : jonathan zirbel & Marvin Mathis, Marvin Mathis
Jun 03, 2014 -

McKenney Salinas Honda responded

We greatly appreciate your business and look forward to your next purchase! Thank you for the kind words!

December 09, 2011

This is the third Honda I have purchased. Bobby Ford was my salesman for the last two vehicles. His salesmanship is excellent. I appreciate going back to the same salesman, where I feel comfortable and tru More

by honestlyangie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bobby Ford
Jun 03, 2014 -

McKenney Salinas Honda responded

Thank you for the kind words! We greatly appreciate your business and look forward to your next visit!

December 06, 2011

I was looking for a solid car for my daughter and had an eye for a RAV4 and had been looking for about a month. i was at work and saw a good deal on the internet on a newer RAV4 with low miles. i got onlin More

by tmp621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : jasper, felicia, jerry (transport)
Jun 03, 2014 -

McKenney Salinas Honda responded

We are pleased to hear that you and your daughter found the car that was right for both of you. We appreciate your business and look forward to seeing you again in the near future!

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