McKenney Salinas Honda
Gastonia, NC
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We have enjoyed purchasing vehicles from McKenney Honda for our last 3 new vehicles. We are treated like friends when we come by for service. They know our names and make us feel important. We always get s for our last 3 new vehicles. We are treated like friends when we come by for service. They know our names and make us feel important. We always get service appointments quickly and have never had to wait more than one day for service. All oil changes are handled the same day I call. Lamar has been in the service dept for a long time as has Gary. This says something about the product and the work environment. It gives us confidence in the product and in having our vehicle serviced here. The salesman, Bobby Ford, went out of his way to make the buying process comfortable for us. He met our specific scheduling needs for test drive and pick up and paper process for our purchase. Marvin in finance knew us from our previous 2 sales and we felt like he trusted us as much as we trusted him. Another small thing that we like about McKenney Honda is the snack area for customers that come in for service or sales. It might sound like something small but I am a mother of a young boy and he really does not like coming to the car dealer and waiting for an oil change or tire rotation. It really helps that the snack area has things that he can choose from to enjoy during that time. And my son likes playing on the I-pads that are for check out. More
We had a great experience buying a 2005 Mazda MPV with this dealership. Jasper was our salesman and he was very nice. I liked that he didn't act like a salesman but was friendly and courteous giving us a this dealership. Jasper was our salesman and he was very nice. I liked that he didn't act like a salesman but was friendly and courteous giving us a very high level of customer service. He made sure the car had a fresh oil change and even topped off the gas tank for us. Wow!!! We did, however, have a negative exerience. The morning after driving our "new" car home, my husband backed it out of the garage just to discover a large puddle of oil. This was a Sunday morning when most auto shops are closed. Fortunately, we have a Walmart Auto Center nearby. Turns out whomever did the oil change at McKenney-Salinas didn't put the plug on correctly causing nearly all of the oil to drain out. So thankful we caught this before driving our recently purchased vehicle around town. That could have left us with an extremely expensive repair bill! More
Ruth Henry was my initial contact and she was warm, friendly, and above all, honest! She was a real pleasure to work with. Jonathan Zirbel was our sales person and he was also warm, friendly and hone friendly, and above all, honest! She was a real pleasure to work with. Jonathan Zirbel was our sales person and he was also warm, friendly and honest. This was the BEST experience I have ever had in over 30 years of car buying! I would recommend them both highly. Anna Askounis More
Great customer service with all employees. Felecia returned calls within minutes with updated information.Marvin Reid completed sales transaction.Matt finalized applications/paperwork. Will return for returned calls within minutes with updated information.Marvin Reid completed sales transaction.Matt finalized applications/paperwork. Will return for future sales.All representatives that worked with me were highly professional and took their time to insure all questions were anwered.Demos and test drives left no doubt I knew how to operate my new vehicle.I would send potential buyers here. More
Our car buying experience was made as simple as possible by the very capable staff at McKenny's. They went out of their way to make sure we were pleased with the vehicle we purchased. If in time we need ano by the very capable staff at McKenny's. They went out of their way to make sure we were pleased with the vehicle we purchased. If in time we need another car this will be our first stop. Thanks so much David Goins. More
My wife and I purchased a 2011 Pilot and we did not have any hassle or aggressive sales pitch. We found the car we wanted and made an offer and with only a little tweaking of the price it was ours. The enti any hassle or aggressive sales pitch. We found the car we wanted and made an offer and with only a little tweaking of the price it was ours. The entire team at McKinney Salinas were very nice , professional and helpful. Our salesman Mr. Roger Brown was just the type of sales person that I like to work with. He did no pressuring. He seemed very honest and I had great confidence in the way he handles the transaction. I am looking forward to working with the service team. Gary Morgan001 More
When I requested a quote for a 2011 Honda EX-L in Polished Metal from Truecar.com, I received three replies within about 10 minutes. The lowest quote was from McKinney-Salinas Honda in Gastonia, NC Polished Metal from Truecar.com, I received three replies within about 10 minutes. The lowest quote was from McKinney-Salinas Honda in Gastonia, NC which is about 80 miles from my home. I received a follow up call from Felicia Thompson at McKinney-Salinas the following day confirming the offer and was assured that their dealership could have the model and color I requested within a few days. I thought about it for a few days and also inquired about prices a three Honda dealerships with 25 miles of my home. None of them would attempt to compete with McKinney-Salinas on price. I then contacted Felicia to tell her I was ready to proceed with the purchase. The model I requested was on the lot with four days and I took delivery on the following day. The paperwork was handled quickly by Jasper Powe. He then gave me a comprehensive orientation to the new vehicle. I was surprised to find the dealership had, at their expense, installed wheel locks, mud guards, and applied a nice looking pin stripe. Jasper explained that this was a standard courtesy extended to their customers. I had previously noted that these were all dealer installed options with inflated prices at other dealerships that were often listed with a very expensive paint sealant (does Honda really use such poor paint that it requires a sealer costing hundreds of dollars?). I am happy to report that there were no extra charges of any kind at this dealership and that the internet quote I received within ten minutes of making a request was exactly the price I paid. I am not a highly experienced car buyer but I can say I left this dealership feeling good about making this purchase. The entire staff that I had contact with was courteous, efficient, and professional. More
We went in to look at cars to get an idea. We left buying a car. There was no pressure to buy a car. We were able to look at a few cars at our own pace without someone standing right over our shoulder the wh a car. There was no pressure to buy a car. We were able to look at a few cars at our own pace without someone standing right over our shoulder the whole time. The staff was friendly and Marvin Reid did not seem like a typical salesman but a nice guy. I would go back the next time we looked for a car. More
I have known David for about 30 years and knew that he worked for McKenney Salinas Honda in Gastonia NC. I was looking for a used truck and saw his ads on facebook and decided to give him a call and see worked for McKenney Salinas Honda in Gastonia NC. I was looking for a used truck and saw his ads on facebook and decided to give him a call and see if he had anything that I might be interested in. He said that he had several nice used trucks and for me to drop by and look at them. I did and I couldn't have been treated any better, the price was great, the service was excellent and I have really enjoyed my Ford F-150 Truck very much. I gave my rating, not because David is a good friend, but, because I was very satisfied with the service, price and the overall experience, not to mention that David is a great guy. I would and have recommended a few of my friends to contact David if they are in the market for a new or used car. You won't be treated any better, anywhere else. More
Terrific customer service. Friendly, professional and very efficient. No gimmicks and very straightforward. Saved considerable amount of money versus other dealerships in the area. My easiest car buying very efficient. No gimmicks and very straightforward. Saved considerable amount of money versus other dealerships in the area. My easiest car buying experience yet! More