McKinney Buick GMC

We were stranded and Caleb did an amazing job for us. We were back on the road in a couple hours. We were late for a meeting, he made arrangement to get us to the meeting on time and had our car fixed We were back on the road in a couple hours. We were late for a meeting, he made arrangement to get us to the meeting on time and had our car fixed by the time our meeting was done. More

Service department team is the best. Always helping make the transition easy and customer service with a smile. Always helping make the transition easy and customer service with a smile. More

Mike was an excellent service writer he got the job done quick and was ver professional quick and was ver professional More

This was the worst dealership experience I ever had in trying to just get a simple oil change. trying to just get a simple oil change. More

Just bought a used vehicle from McKinney Buick GMC around 2 weeks ago . I took the car to a mechanic due to the issues and he said the struts were bad, I had him fix the struts but when trying to rotate the 2 weeks ago . I took the car to a mechanic due to the issues and he said the struts were bad, I had him fix the struts but when trying to rotate the tires he said all tires had uneven wear on them. I reached out to David Kelly through email due to the vibration issue when driving the car and that on Carfax it showed that McKinney GMC rotated the tires, so basically the knew they sent me out in an unsafe car. Multiple unreturned phone calls. On the email it stated to bring the vehicle in to get it taking care of(would add pictures of the email if i could). Took the car on Saturday but they didn’t not have the appointment setup right, so the said they would call me Monday. Didn’t receive no call Monday and then Tuesday when I called them they are stating that they will not fix anything. I had emailed David Kelly, Dion Mack and spoke to Caleb Gressett(service), Tony Towns and Vonnie. Looks like no is helping! More

I had so much fun shopping at McKinney Buick. Everyone that helped us purchase. Mycar was so friendly it was a wonderful experience, if you need a car, please go to McKinney Buick GMC. It’s the b Everyone that helped us purchase. Mycar was so friendly it was a wonderful experience, if you need a car, please go to McKinney Buick GMC. It’s the best.👏🏻👏🏻👏🏻 More

Dealership is great. Love the service department and Michael my service writer. Will definitely continue to use this dealership. Love the service department and Michael my service writer. Will definitely continue to use this dealership. More

The Sales Representative Majesta Crawford was very knowledgeable about the vehicle and its features that I purchased. I highly recommend this dealership. I give her & Mckinney dealership 5 stars ! 🌟 knowledgeable about the vehicle and its features that I purchased. I highly recommend this dealership. I give her & Mckinney dealership 5 stars ! 🌟 🌟🌟🌟🌟 Thank you ! More

They failed to meet every deadline they set. I was told it would take 2 to 3 business days to diagnose my issue. It took eight days. I was told typical turnaround time was 10 days to two weeks t I was told it would take 2 to 3 business days to diagnose my issue. It took eight days. I was told typical turnaround time was 10 days to two weeks to get my vehicle. It took just over three weeks. As they were coming close to finishing up, they told me it would be ready on Friday, and that they would call me if it wasn’t going to be ready. No one bothered to call me to let me know it wasn’t going to be ready on Friday, so I wasted a trip up there. I called on Saturday and was told it would be ready on Monday. I called on Monday so I wouldn’t waste another trip and they said that it would be ready on Tuesday. I finally received a call on morning saying it was ready. I went by Tuesday evening and my paperwork still wasn’t done. I had to wait an additional 15 minutes because they didn’t have their act together. I don’t think I’ll be coming back to this dealership. More

GMC McKinney Takes good care of me and my 2018 GMC Truck! Brad Reed and the gang of service providers always cheerful ! Tech’s do nice work and check my Truck over for any needs it might have! Can Trust t Brad Reed and the gang of service providers always cheerful ! Tech’s do nice work and check my Truck over for any needs it might have! Can Trust these folks!! More