McKinney Buick GMC
Mckinney, TX
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It's always hit or miss with the service department. On my last visit, their oil change service includes a car wash, safety inspection, and topping off fluids. When I got home to replace my air filter, On my last visit, their oil change service includes a car wash, safety inspection, and topping off fluids. When I got home to replace my air filter, I noticed the radiator and windshield washer fluid was low. I hope the service department manager is reading this and letting their techs know that customers are checking their work. My SA Josh M is always great and very attentative. More
Sam is always great! He gets my vehicle in and taken care of in a timely manner. And he always keeps me up to date on any services it needs or where they are at during re He gets my vehicle in and taken care of in a timely manner. And he always keeps me up to date on any services it needs or where they are at during repairs. More
I had an appointment for an oil change and tire rotation. It was for 8:40. It was 10:45 when I walked out. 2 hours is unacceptable for an oil change. This is not the first time this has happened. They were a It was for 8:40. It was 10:45 when I walked out. 2 hours is unacceptable for an oil change. This is not the first time this has happened. They were also like this when I bought my car. Took 5 -6 hours. I have never recommended this dealership. More
McKinney Buick GMC offers routine maintenance services and they are timely and thorough. Everyone was very nice and helpful, the staff was very professional, I am very satisfied 100% recommended♥️ and they are timely and thorough. Everyone was very nice and helpful, the staff was very professional, I am very satisfied 100% recommended♥️ More
Service department, Brad, was very helpful & worked in service on my car In a busy schedule. I am always treated great / customer service is outstanding!!! service on my car In a busy schedule. I am always treated great / customer service is outstanding!!! More
Justin Sutton did an outstanding job handling my visit to the service department. Everything was completed on time and he even called me when the car was ready. They also did a good job on car wash. I will h the service department. Everything was completed on time and he even called me when the car was ready. They also did a good job on car wash. I will have Justin do all my work on the car. He was great to work with. More