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McKinney Buick GMC

Mckinney, TX

4.2
649 Reviews

3950 S Central Expy

Mckinney, TX

75069

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Showing 649 reviews

July 20, 2022

Brad Reed was as always a real gentleman and knowledgeable and always helpful. He always has a nice smile. More

by Charles.e.andrle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Jul 22, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 17, 2022

They always do a great job on my GMC Acadia. Brad Reed makes me feel very comfortable. More

by richardframjee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Jul 18, 2022 -

McKinney Buick GMC responded

Thank you for your positive review!

July 16, 2022

It's always hit or miss with the service department. On my last visit, their oil change service includes a car wash, safety inspection, and topping off fluids. When I got home to replace my air filter, More

by jclcls02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh M
Jul 20, 2022 -

McKinney Buick GMC responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

July 16, 2022

Sam is always great! He gets my vehicle in and taken care of in a timely manner. And he always keeps me up to date on any services it needs or where they are at during re More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 18, 2022 -

McKinney Buick GMC responded

Thank you for your positive review!

July 14, 2022

The service department here is amazing. The service agents are always courteous, helpful and honest. More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reed
Jul 15, 2022 -

McKinney Buick GMC responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 05, 2022

I had an appointment for an oil change and tire rotation. It was for 8:40. It was 10:45 when I walked out. 2 hours is unacceptable for an oil change. This is not the first time this has happened. They were a More

by peggiew49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Whisenhunt
Jul 11, 2022 -

McKinney Buick GMC responded

Hello, Peggie. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please reach out to Dan Irwin at Dirwin@mckinneybuickgmc.com.

July 04, 2022

McKinney Buick GMC offers routine maintenance services and they are timely and thorough. Everyone was very nice and helpful, the staff was very professional, I am very satisfied 100% recommended♥️ More

by Sdiazc17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department , Daniel Garcia, Laura Claydon
Jul 05, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback, from all of us here at McKinney Buick GMC!

June 29, 2022

Service department, Brad, was very helpful & worked in service on my car In a busy schedule. I am always treated great / customer service is outstanding!!! More

by Donna,pelkey 2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Jul 01, 2022 -

McKinney Buick GMC responded

Thank you for your positive feedback!

June 28, 2022

Went in for a basic rotate and balance, and drove off in a very clean truck….Thanks Rob!! More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Barth
Jun 30, 2022 -

McKinney Buick GMC responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 28, 2022

Justin Sutton did an outstanding job handling my visit to the service department. Everything was completed on time and he even called me when the car was ready. They also did a good job on car wash. I will h More

by 56doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Luna
Jun 30, 2022 -

McKinney Buick GMC responded

Thank you for your positive review!

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