McKinney Buick GMC

Brad Reed is my service advisor …. Trust him - Honest, helpful, courteous man!! Anthony is a tech you want servicing your GMC!! He makes sure your vehicle is well taken care of! Bo Trust him - Honest, helpful, courteous man!! Anthony is a tech you want servicing your GMC!! He makes sure your vehicle is well taken care of! Both guys give you peace of mind and value you as a customer and person. With these two caring for my GMC and me…..got to think I’ll drive the wheels of this truck! More

It is a really different time at the present. Just a few years ago car dealerships were full of vehicles and choices were vast. I started looking for a specific truck about one month ago. Ma Just a few years ago car dealerships were full of vehicles and choices were vast. I started looking for a specific truck about one month ago. Many visits to local dealerships all proved fruitless. Frankly the attitude of their staffs were simply indifferent. I encountered dealers gouging prices in excess over MSRP and outright refusing to entertain selling me a vehicle because I was located too far from their dealership. I reached out to McKinney GMC because I located a truck on line that they listed. I was skeptical based on my experiences over the past several weeks. I expected to hear they no longer had the vehicle, they had no interest in negotiating $1,000’s over MSRP or something that would deter my pursuit. To my surprise this did not occur. When I called Tiwone “Tee” Henderson took my call. He confirmed the vehicle in stock quickly. I live over 200 miles from McKinney GMC. Tiwone could have easily opted to treat me like every other dealer in the State of Texas had but he didn’t. He treated me like a serious buyer like I was sitting in front of his desk. We negotiated a favorable price quickly. I worked with him and their sales manager Rod Johnson. Both were perfect! Respectful and efficient. I never once felt uneasy about the process. Honest and forthright was my experience. Once the buy order was sent to me I dealt with their Finance Manager, Travis Trenkle. He dealt with my banker and together they ironed out the details. It all took about a week but it this was mainly due to my bank. During this week, McKinney GMC could have easily sold my truck out from under me. Trust me it happens. I’ve personally had the experience. My wife and I arrived at McKinney GMC on Monday afternoon around 1:30pm. We drove off with out 2022 GMC 2500HD by 4:00pm. It was well worth the 200 mile commute. We are loyal GM product customers. This is our fifth consecutive GM purchase. I commend Tiwone, Rod and Travis for a job well done. If you are interested in a vehicle I recommend this team and dealership. More

Friendly service staff, fast turn around time. Rob, Brad, and Josh are always professional and courteous. Rob, Brad, and Josh are always professional and courteous. More

The facility was professional and prompt to answer all questions and return telephone inquiries Everyone was courteous and friendly. The building was immaculate questions and return telephone inquiries Everyone was courteous and friendly. The building was immaculate More

Ibraheem was very helpful in providing me with the perfect car since I was a 1st time buyer. Waiting for financing was about 2 hours, but I didn’t really know what to expect. Overall I had a wonderful perfect car since I was a 1st time buyer. Waiting for financing was about 2 hours, but I didn’t really know what to expect. Overall I had a wonderful experience and would definitely go back in the future. More

I’m so happy with the attention i receive from junior he is the best. is the best. More

Service Advisor Brad Reed always does an excellent job of communicating the status of my Acadia. I am glad that they talked me into the extended warranty when I bought the car because the air conditioner bre communicating the status of my Acadia. I am glad that they talked me into the extended warranty when I bought the car because the air conditioner breaks every other year. But the fix it at no charge to me. More

Josh did a great job helping me get my vehicle in and out quickly and efficiently. quickly and efficiently. More

The gentleman that processed me was very courteous and respectful to my personal instructions. Out of three dealerships you guys have been the best. Plano dealership had oil outside and inside my truck. T respectful to my personal instructions. Out of three dealerships you guys have been the best. Plano dealership had oil outside and inside my truck. The oil tech put a dent in my new truck and tried blaming me even after I watched one of their employees do a walk-around inspection as soon as I got out the truck… More

Excellent professional service from setting up my appointment my greeting on arrival and keeping me apprised of the progress and check out. appointment my greeting on arrival and keeping me apprised of the progress and check out. More