McLarty Daniel Buick GMC
Bentonville, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I have purchased several new vehicles for personal and business use from Aaron in the past months. He provided me with good pricing and excellent customer service. He was very professional and the I wil business use from Aaron in the past months. He provided me with good pricing and excellent customer service. He was very professional and the I will be back for my next vehicle More
Aaron Hollinger did a great job for us on the recent purchase of a Nissan Versa. I would definitely recommend him to my friends and family. purchase of a Nissan Versa. I would definitely recommend him to my friends and family. More
Complete Incompetence! After the Flexplate on my 2012 Enclave broke for the 5th time (this time just out of warranty) McLarty had just taken over the dealership. Buick said After the Flexplate on my 2012 Enclave broke for the 5th time (this time just out of warranty) McLarty had just taken over the dealership. Buick said the dealership was empowered to assist me with the cost as a loyal Buick customer. But the only person able to make any adjustments was the Service Manager who conveniently was on a 3 week vacation leaving me with the $3500 bill to pay out of pocket. After NUMEROUS calls and texts with Cassie Beers (Customer Satisfaction Manager) and finally catching her in her office she again tried "to see" if the Service Manager had time to visit with me on this, you guessed it, nope he had no time for a customer yet. It's been over a year and he has never had the time to look me in the eye. The fact that his dealership failed to correct the problem 5 times did not matter, it is out of warranty is his only response. And you guessed it, they have a 12 month 12,000 mile warranty and now after 14 months and almost 30,000 miles the SAME PART (FLEX PLATE) is broken again! This time after towing it to Crain Buick in Springdale they are replacing a defective crankshaft that was the cause, breaking the flex plate repeatedly and Buick is splitting the cost because of how poorly I was treated at McLarty! If I could give a negative 10 I would. Cassie "dropped the ball" (her own words) when she "forgot to get with the service manager" and only did after being cornered in person. Also for a completely unresponsive Service manager that is unable to make time to meet with a customer after REPEATED FAILED attempts on a major repair. Add to this a service that is so COMPLETELY INEPT they COMPLETELY FAILED to find the root cause of a problem that repeatedly caused major expensive repairs! I HAVE the service documentation as proof! More
Buying a car is usually pretty complicated, but well done to McLarty Daniel and Aaron Hollinger, because I was in and out of the dealership in what seemed like barely any time. to McLarty Daniel and Aaron Hollinger, because I was in and out of the dealership in what seemed like barely any time. More
Made it easy to buy! Aaron was awesome to work with. He tried to make buying a car easy for me. He was helpful and understanding. He didn't just push it on you. I'd recomm Aaron was awesome to work with. He tried to make buying a car easy for me. He was helpful and understanding. He didn't just push it on you. I'd recommend going and seeing him. More
Happy Customer Aaron was excellent to work with and got us taken care of without any issues! Will continue to earn our business!! Super easy transaction for us! Aaron was excellent to work with and got us taken care of without any issues! Will continue to earn our business!! Super easy transaction for us! More
Perfect!! We went in just to look and left with a new truck because we were given amazing service and a great deal! Thank you Aaron for all of your help! We’re We went in just to look and left with a new truck because we were given amazing service and a great deal! Thank you Aaron for all of your help! We’re loving our truck! More