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McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville
Bentonville, AR
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 13, 2016
They care about you I was looking for a car for my sister. She just move here, started a new job and I went in just to see what deals they have and end it up buying a b I was looking for a car for my sister. She just move here, started a new job and I went in just to see what deals they have and end it up buying a brand new car the same day. Alex made me feel like he really cares about my particular situation and understood what I was looking for. He did a really good job in getting me a good deal and it felt more like I was talking to family than a sales man. Definitely I will be coming back for my next car :) More
by Gloria
Employees Worked With
Patrick, Alex Aguilar
December 07, 2016
Terrible Experience We purchased a vehicle in August and the day after buying the vehicle we noticed it had issues with the emissions circulation, A/C, and heat. The cont We purchased a vehicle in August and the day after buying the vehicle we noticed it had issues with the emissions circulation, A/C, and heat. The controls never worked the way they were supposed to.. It took me forever to finally get a hold of someone to look into the issue, I ended up having to Facebook message the dealership to get someone to return my call.. My husband had actually came up to the dealership to check on our vehicle and no one even greeted him to see what they could do for him, he had even went up the salesman that helped up and he was just more concerned about his cell phone. When we got our car back the first time the issues were not fixed, so it spent another 4 days at the dealership and Ryan the service manager actually tried to help me figure out what the issue was. We recently had to send it back in for the same issue, as of right now it seems to be fixed. After we got the vehicle back this last time I noticed the oil change was due, instead of them calling and saying hey your vehicle is due would you like us to do this, I had to call and schedule an appointment, I then had to be shuttled in a vehicle back and forth to work that had white dog hair every where inside. When I received my vehicle that evening I noticed after driving all the way home that my tires were not rotated and were not checked on air. When I brought this issue up, the service lady said that the tires were rotated but they failed to air the tires up.. However this is false because we made sure to check the levels on the tires before taking it in. The back passenger tire was much lower than the others and when we got the vehicle back it was still much lower. I'm very disappointed in this dealership, not once were we offered complimentary services for our awful experience. We recently decided to trade in our other vehicle and because of the experience we had here we went to McLarty Ford and had a great experience! More
by sksegelquist
Employees Worked With
Service
November 22, 2016
Excellent service I am so pleased that Every employee greet me and my parents when we walked in. Our sales person was so kind and knew exactly what I was looking for. H I am so pleased that Every employee greet me and my parents when we walked in. Our sales person was so kind and knew exactly what I was looking for. He didn't pressure me to buy a car if I wasn't interested. The price of the vehicle I purchased was great, the discount I was given was even better where I went. Thank you! Ladyann More
by Ladyann
Employees Worked With
Cody Hilburn
November 22, 2016
Good experience Nick was new to the job, but very capable. He will be a great sales rep in time. He was very eager and willing to serve. Nick was new to the job, but very capable. He will be a great sales rep in time. He was very eager and willing to serve. More
by Dking004
Employees Worked With
Nick
November 22, 2016
Very Good Sales rep was very professional, efficient, and helpful. Sales did not have the vehicle I wanted at the lot and were kind enough to bring it to my hom Sales rep was very professional, efficient, and helpful. Sales did not have the vehicle I wanted at the lot and were kind enough to bring it to my home to test drive. More
by Timothy Considine
Employees Worked With
Nate Howard - Sales; Pat Madden - Finance
November 16, 2016
Nightmare Experience I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales exp I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales experience was a nightmare and it took three days, & multiple trips to the dealershipto purchase a vehicle. The financial coordinator was rude, and unprofessional. The vehicle was not ready upon delivery as promised.. In fact, it was filthy, and the tank was not filled as promised. The vehicle had damage and broken parts. Which we were lied to by the Sales Manager upon the purchase. He stated that the vehicle had a thorough inspection, and was certified for extended warranty. And that the vehicle was in perfect condition. We took the vehicle in for service immediately after purchasing it, and it has been in the shop a total of eight or nine times for the same problem. The service manager has been anything but professional. He has been inappropriate during conversation. It has dodged resolving the problem with the vehicle. He has made up every excuse possible. He has wasted more time on making up excuses, rather than fixing the vehicle. I will never, ever............ Recommend, or purchased another vehicle from this dealership. It has been a living nightmare. And my vehicle is still not fixed. More
by Gina
Employees Worked With
Ryan- Service Manager, Jarred Young, Marcus Whitmore
November 04, 2016
Fantastic The sales people did not waste my time with cat and mouse game. They came with a good number and the deal was done. Matt and Tom were great to work wi The sales people did not waste my time with cat and mouse game. They came with a good number and the deal was done. Matt and Tom were great to work with , really didn't think they would come to terms I could live with. More
by Booms606
Employees Worked With
Matt Holmes, Megan Ogden, Pamala Miller, Tom Amos
November 02, 2016
It was ok The Salesman Matt Holmes was Excellent ! However serve dept. scratched the Van & messed up interior. Still 2 visible scratches on Vehicle .One on fron The Salesman Matt Holmes was Excellent ! However serve dept. scratched the Van & messed up interior. Still 2 visible scratches on Vehicle .One on front bumper & one on front quarter panel . More
by DJMC3
Employees Worked With
Matt Holmes
October 14, 2016
Love my car!!!!! Alex & Ves were wonderful! They stayed late on night to make sure I was able to take my new car home. Great experience & felt like I made two new frie Alex & Ves were wonderful! They stayed late on night to make sure I was able to take my new car home. Great experience & felt like I made two new friends. I would definitely recommend them to friends & family. More
by Patti Jenkins
Employees Worked With
Ves (not sure of his last name), Alex Aguilar
October 07, 2016
Thanks Trent Alexander Trent Alexander is the best. Will be back in a couple of years to get another one from him! We will not go anywhere else as long as he is there. Trent Alexander is the best. Will be back in a couple of years to get another one from him! We will not go anywhere else as long as he is there. More
by Dexter21
Employees Worked With
Trent Alexander
