McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville

Nightmare Experience I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales exp I would rate this dealership at a 0 to 1 for customer service and quality of service. I purchased a 2014 Jeep Wrangler Sport March 2016. The sales experience was a nightmare and it took three days, & multiple trips to the dealershipto purchase a vehicle. The financial coordinator was rude, and unprofessional. The vehicle was not ready upon delivery as promised.. In fact, it was filthy, and the tank was not filled as promised. The vehicle had damage and broken parts. Which we were lied to by the Sales Manager upon the purchase. He stated that the vehicle had a thorough inspection, and was certified for extended warranty. And that the vehicle was in perfect condition. We took the vehicle in for service immediately after purchasing it, and it has been in the shop a total of eight or nine times for the same problem. The service manager has been anything but professional. He has been inappropriate during conversation. It has dodged resolving the problem with the vehicle. He has made up every excuse possible. He has wasted more time on making up excuses, rather than fixing the vehicle. I will never, ever............ Recommend, or purchased another vehicle from this dealership. It has been a living nightmare. And my vehicle is still not fixed. More

It was ok The Salesman Matt Holmes was Excellent ! However serve dept. scratched the Van & messed up interior. Still 2 visible scratches on Vehicle .One on fron The Salesman Matt Holmes was Excellent ! However serve dept. scratched the Van & messed up interior. Still 2 visible scratches on Vehicle .One on front bumper & one on front quarter panel . More

Love my car!!!!! Alex & Ves were wonderful! They stayed late on night to make sure I was able to take my new car home. Great experience & felt like I made two new frie Alex & Ves were wonderful! They stayed late on night to make sure I was able to take my new car home. Great experience & felt like I made two new friends. I would definitely recommend them to friends & family. More

Taken care of Made a phone call that afternoon. Went by after work and drove away in a new used vehicle. That did everything possible to make the deal possible and Made a phone call that afternoon. Went by after work and drove away in a new used vehicle. That did everything possible to make the deal possible and I can respect that. More

Excellent start to finish Quick, easy, had what was looking for, and no high pressure tactics. Probably the most professional dealership have been to in years. As a Mopar famil Quick, easy, had what was looking for, and no high pressure tactics. Probably the most professional dealership have been to in years. As a Mopar family this is our new dealer home. More

Awesome Dealership! This was my first time purchasing a car and was super worried. Chuck and Patrick helped me out so much! I couldn't be happier with my car. :) This was my first time purchasing a car and was super worried. Chuck and Patrick helped me out so much! I couldn't be happier with my car. :) More

Great experience! I loved my overall experience here at Mclarty Daniel CDJR. My salesperson was very knowledgeable. I told him what I was looking for, and he knew exact I loved my overall experience here at Mclarty Daniel CDJR. My salesperson was very knowledgeable. I told him what I was looking for, and he knew exactly what was perfect for me! It all happened in a timely manner considering it was Labor Day weekend. I love my new car and the experience was just phenomenal! More

Took to long but what dealership doesn't Bought a 15 Renegade. First of all would not recommend this vehicle! Now that said after visiting the service department 5 times in one year for repai Bought a 15 Renegade. First of all would not recommend this vehicle! Now that said after visiting the service department 5 times in one year for repairs. They took the renegade back and put us in a vehicle of our choice. So I guess you can say they finally made it right. More