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McLarty Daniel Chrysler Dodge Jeep Ram of Bentonville
Bentonville, AR
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,258 reviews
June 01, 2016
pleased again I bought my jeep in Dec of 2004, from Landers Mclarty and i service it at the jeep dealerships in the three states i am in the most AZ,, CA, and AR. I bought my jeep in Dec of 2004, from Landers Mclarty and i service it at the jeep dealerships in the three states i am in the most AZ,, CA, and AR. I try to just do just oil changes at the other dealers for i have found your dealership a star or two above the other jeep dealers. My advisor LAUREN MORRISON who i have dealt with for two years now has helped me keep my jeep in top shape for being twelve years old and 170,000 miles. best car i myself have owned. I like the changes you have made to the dealership over the years and customer service goes a long way in most peoples lives keep up the great work. More
by oneputt
Employees Worked With
Lauren Morrison
May 30, 2016
Great Service Everything was done in a professional matter, and got me in and out in a timely matter. I would recommend the service department to anyone that needs Everything was done in a professional matter, and got me in and out in a timely matter. I would recommend the service department to anyone that needs service. More
by Painter
Employees Worked With
Chris Johnson
May 25, 2016
Extended Warranty Work Lane and his team did an excellent job of exceeding my expectations with my vehicle. They were fast taking care of me while at the dealership and made Lane and his team did an excellent job of exceeding my expectations with my vehicle. They were fast taking care of me while at the dealership and made sure that promises made were kept regarding time estimated to complete repairs. More
by Kristinac143
Employees Worked With
Lane Hollis
May 25, 2016
Recent service job by McClarty Daniel We have been to a multitude of dealerships in the Northwest Ark. area, but we have never been treated as nicely as the way we have been treated at M We have been to a multitude of dealerships in the Northwest Ark. area, but we have never been treated as nicely as the way we have been treated at McClarty Daniel------the entire staff simply bends over backward to please and make sure that your service is performed in a timely manner and performed to very high standards-------we could not be more pleased with our decision not only to purchase from them, but to continue this relationship well into the future and into our next purchase--------- More
by pepsicolagang
Employees Worked With
Chris Johnson
May 24, 2016
Friendly and professional staff From start to finish I have had a wonderful experience with this dealership. They have a very friendly and professional staff that does their best to From start to finish I have had a wonderful experience with this dealership. They have a very friendly and professional staff that does their best to take care of the customers needs. More
by Jferris0120
Employees Worked With
Marcus whitmore
May 23, 2016
The buying and the servicing was disappointing. I bought a brand new renegade from the dealership- I had requested the tires be turned white side in as part of the signing deal and it was agreed upo I bought a brand new renegade from the dealership- I had requested the tires be turned white side in as part of the signing deal and it was agreed upon the rep "Megan" I dealt with, scheduled the appointment and we went a head and signed the papers. Once the papers were signed all customer service went out the windows. The following Monday when I came to have my tires turned they wanted to charge me $80 and the rep had stated she never agreed to the deal. So I told them to forget it. Every time I have had to have my renegade serviced or something fixed on it (which has been 3 times due to faultiness of the vehicle.) I have been lied to and the service reps have only told me what they think I want to hear. I do not recommend this dealership or service department. More
by Megan McClain
Employees Worked With
There were three in the service department but there names are not listed or that I recall their names. , Megan Ogden
May 19, 2016
Great Service Very pleased with the service and friendliness of the employees. I always make sure I bring my vehicles to this location. I will bring my vehicles Very pleased with the service and friendliness of the employees. I always make sure I bring my vehicles to this location. I will bring my vehicles back. More
by Eucker21ele
Employees Worked With
Lauren
May 18, 2016
Love the truck but problem with oil pan I bought an Eco-diesel and am happy with the performance of the truck but when I went to get oil change the stripped the oil pan Bolt. I know things h I bought an Eco-diesel and am happy with the performance of the truck but when I went to get oil change the stripped the oil pan Bolt. I know things happen but I lost money because I didn't have my truck or a truck. They got me a vehicle to drive but they didn't have a truck. If this is a recurring problem with the oil pan Bolt then Dodge needs to figure out how to change it. If it happens again will change back to ford. Like I said first I'm real pleased with performance of truck but not pleased with what I explained about oil pan incident. More
by jaysan50
Employees Worked With
Michal Gerric
May 06, 2016
Last chance for McLarty Daniel Jeep! I dropped off my 2007 Jeep (purchased here) at 8:30 Am after making a 10:00 am appt.. 2 days. After waiting until 1:00 PM and not hearing from them I I dropped off my 2007 Jeep (purchased here) at 8:30 Am after making a 10:00 am appt.. 2 days. After waiting until 1:00 PM and not hearing from them I called and they hadn't even looked at it and couldn't tell me anything. Finally at 3:00 we returned to dealership and spoke with GM Ryan Gallimore and complained of lack of service. We took car home and rescheduled for Monday. Let's see if we can get some service then! I miss my Kansas City jeep dealership! I miss the Ct. Dealerships! Last chance Diane More
by Cargirl
Employees Worked With
Ryan Gallimore
May 04, 2016
Frustrated-scheduled appointment took over 2 hrs Appointment for oil change and tire rotation. Showed up 15 minutes early for 10 am appointment. Did not leave till after 12. I was greeted by a nice l Appointment for oil change and tire rotation. Showed up 15 minutes early for 10 am appointment. Did not leave till after 12. I was greeted by a nice lady and someone she was training, that was trying to talk me into having a rock peck on my windshield repaired. I did not have time to do additional service. Thanks for pointing it out but I just needed an oil change and tire rotation. My service ticket was printed up in the beginning by 1st service guy for oil change and tire rotation special advertised on YOUR website. First service guy asked about the filters and spark plugs that were scheduled to be changed. I told him my husband was going to do it, then I put my husband on the phone and let him talk directly to him to ensure that he was going to change them (and he did, the same day). I then noticed my Jeep was pulled out of the front of the second lane and put in line in the first lane behind 3 other cars. Second service guy came to ask me if I had wanted the tire balance that the first guy added to my receipt (that I did not request). I said no because the tires are new and were recently put on. After a while, I went to inquire about my Jeep. Then I wondered around and spoke to a salesman about used cars. Came back again, my Jeep still was not finished. A service guy called back to check on it. He said they were finishing it up then. So a little while later, the service guy asks me again about the filters and I told him what I told the first guy. Then when they finally get the Jeep back around, the service guy at the desk has to call back to the garage twice to get them to release or get out of my ticket order so he can ring me up. Then he charges the regular price after the first ticket had the price from your website I requested. He re-does the ticket, then charges my card the wrong price that's not the total or the coupon price, then he has to do a refund on my card, then re-charges my card for the correct price. It was just a very frustrating experience. When a customers calls in advance to make an appointment for service and they show up for their scheduled time, why book so many people in on top of the time frame that it is impossible to service the customer in a timely manner. People make appointments because they are on time schedules. If people walk in without an appointment, then they should wait behind the people that do have an appointment (Just like at a doctors office). When someone calls to make an appointment, if the schedule is packed, just be honest and say we are packed out this morning we can get you in and out quicker at such and such time. At the VERY least when I checked in, tell me you are backed up and it will be a while before we can get to you. Then I can leave and come back when your not as busy or I can just go back to work while the work is being done. More
by D B
Employees Worked With
multiple employees mainly in the service department throughout my time there
