McLarty Daniel Ford

I am using your review, Mr. Christie, because you were the manager mentioned in my correspondence with MD. I enquired about a 2015 Blue Silverado with 129+k miles on it with th Christie, because you were the manager mentioned in my correspondence with MD. I enquired about a 2015 Blue Silverado with 129+k miles on it with the specific purpose of reducing my monthly payments and overall payoff of my vehicle. I planned on trading my current truck (2016 Titan XD SL) with only 55+k miles to do so. I had emailed with Ashlyn and texted with Gabby to that end, being very specific and honest about my intentions if a deal could be made. I informed Gabby that I decided to drive my truck over an hour and a half to Bentonville, to get a better idea of what I could get for my truck and to drive the truck I was interested in with the intent to leave with the Silverado. By text, Gabby checked to make sure I still intended to come to the dealership the day before and twice the day of my visit. While I did have to leave work later than I had intended, I would still be there by 5:30 on Wednesday (4/26/23). I was told to ask for either Gabby or yourself when I arrived, which I did. Mr. Lopez introduced himself and said that neither would be able to help me at that time and asked how he could assist. I explained what I had come for, and he proceeded to search for the Silverado. He then informed me that that truck had been sold the night before. I had traveled over 3 hours, round trip, burned through over 10 gallons of fuel (diesel), and could have been told at any time during that day that I wouldn't have needed to do so. To add to this insult, I have since tried to text Gabby, only to be ignored, I assume. I am not one to raise xxxx, or threaten consequences because, honestly, I'm just someone who is trying to ease my financial situations and I really don't have that much influence on anything. But I will not recommend your dealership, because I cannot do so in good conscience. Please look for ways to assure that this does not happen to the next average potential customer, because this can, and will harm your business in the long run. More

She was very professional and super sweet! She got us right in and got us fixed up! She got us right in and got us fixed up! More

The team was really low pressure. They were really patient with me, and let me take my time to make a decision. Shakera was fun to spend time with and made the experience easier than They were really patient with me, and let me take my time to make a decision. Shakera was fun to spend time with and made the experience easier than normal. More

Good, not pushy, helpful and stayed in touch. Allowed me to take my time to consider and didnt rush. He wasn’t annoying and egotistical like most cars salesmen. Very friendly and open. Allowed me to take my time to consider and didnt rush. He wasn’t annoying and egotistical like most cars salesmen. Very friendly and open. More

Best sales professional I’ve worked with. I have purchased over 12 vehicles and have not met someone that is as professional, efficient, and transparent. Shakera is definitely for her custome I have purchased over 12 vehicles and have not met someone that is as professional, efficient, and transparent. Shakera is definitely for her customers. Thank you for all your hard work and please see her if you need a vehicle. More

Doug has always been super helpful and gone out of his way to take care of me with all my service needs. way to take care of me with all my service needs. More

Doug has always been super helpful and gone out of his way to take care of me with all my service needs. way to take care of me with all my service needs. More

Prompt response to inquiries. Salesman was helpful during the buying process. Location of the dealership was great. Salesman was helpful during the buying process. Location of the dealership was great. More

Joel is an excellent parts Manager. Definitely knows his stuff and is customer service driven,kind and thorough. Goes beyond what you’d expect!! Definitely knows his stuff and is customer service driven,kind and thorough. Goes beyond what you’d expect!! More

Maybe unfair for me to review this dealer, I don't know. But I could not even get a call back. Worse yet, this McLarty initiated an automated text session with me, but didn't even respond to me. Strange, But I could not even get a call back. Worse yet, this McLarty initiated an automated text session with me, but didn't even respond to me. Strange, really, maybe they are just too busy to need my business? More