McLarty Honda
Little Rock, AR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent service by all, especially Duke San Martin! As an inexperienced car buyer, I came into the process incredibly nervous and wanted to make sure I was making a smart financial decision as well as f As an inexperienced car buyer, I came into the process incredibly nervous and wanted to make sure I was making a smart financial decision as well as finding the right car. The sales specialist that I worked with, Duke San Martin, was professional and friendly, both of which made the experience much more fun. Duke San Martin immediately offered me coffee or a bottle of water, and created a full-on chinese buffet for me while he negotiated the numbers... I was wowed! Throughout each step of the process, Duke took the time to clearly detail what each part of the contract (including numbers, payments, warranties, etc.) in a way that, when I sat down to sign the contract at the end of the day, I felt confident with the arsenal of knowledge regarding my purchase. Duke's dedication to customer service and confidence in the McLarty Auto Group were impressive to say the least. Also, Mr. Zach Jones, in the finance department, was an absolute joy to work with! Not only did Mr. Jones thoroughly go through the contractual terms and break them down into layman's terms for me, but had me laughing the whole time! He has such a positive attitude that is contagious and patience to boot. Mr. Jones even went so far as to explain how the payments would benefit my credit even more! Lastly, Reece Hancock, the General Manager, was incredibly kind and professional. Although I had only a few minutes to chat with him (as I was eager to check out my new ride), he shook my hand and treated me with the utmost respect as I thanked him for his (and his team's) help. As a female consumer, it doesn't take much time at all to get an idea of how the office moral is regarding women. Mr. Hancock has created an atmosphere of equality, with a positive and friendly sales team full of respectful sales specialists. Thank you for taking the time to work with me! Call the Duke of Deals if you're looking for a new set of wheels! (Duke San Martin: (316)-305-1686 ) More
McLarty Honda always takes good care of my car. I feel very comfortable taking my car to McLarty Honda for service. I have gone there for years and I truly believe folks like Roy take good care of I feel very comfortable taking my car to McLarty Honda for service. I have gone there for years and I truly believe folks like Roy take good care of me. More
Great Service Service Advisor very professional, friendly, helpful and knowledgeable. Would recommend this dealership to my friends and family . I have been driving Service Advisor very professional, friendly, helpful and knowledgeable. Would recommend this dealership to my friends and family . I have been driving Honda’s since 1989 and have owned 6. Prelude, 2 Accords, 2 CR-V’s and a Pilot . Honda’s are the best cars on the road. My family members drive Honda’s too and love them. More
Good work fast Fast service. I can in to check on a recall my Accord had. Service rep was very polite and informative. The waiting area was clean and my car runs gre Fast service. I can in to check on a recall my Accord had. Service rep was very polite and informative. The waiting area was clean and my car runs great. More
My recent visit I like the service provided, including the explanation of the service and of the pending services for the near future. I am very satisfied with the s I like the service provided, including the explanation of the service and of the pending services for the near future. I am very satisfied with the service. More
Review I like Honda. I just hate when you come i for an oil change you get a list of things that are wrong with your car and quoted way more than you were ex I like Honda. I just hate when you come i for an oil change you get a list of things that are wrong with your car and quoted way more than you were expecting to spend. More
Great service at McLarty Honda I almost always use McLarty Honda for service on my 2013 Fit. Their thorough and complete service always leaves me confident that my Fit is running p I almost always use McLarty Honda for service on my 2013 Fit. Their thorough and complete service always leaves me confident that my Fit is running properly and well. Service Department is always courteous and efficient and communicate the service needs. I have been a long time Honda customer, and McLarty meets my high expectations. More
Terrible terrible terrible It took TWO HOURS to change a single tire WHEN I HAD AN APPOINTMENT. I then get charged $65 for them to remove the TPS code from my car WITHOUT THEM A It took TWO HOURS to change a single tire WHEN I HAD AN APPOINTMENT. I then get charged $65 for them to remove the TPS code from my car WITHOUT THEM ASKING ME. Would rate 0 stars if I could. More
Highly Suspect Inspection on Used Cars They claim to do inspections on their used cars but could not actually produce the inspection report. The mechanic and sales person couldn't even agre They claim to do inspections on their used cars but could not actually produce the inspection report. The mechanic and sales person couldn't even agree on how many points were on the inspection. Once this was pointed out the sales manager, Reese, stooped to personal insults to explain why I didn't deserve good service. You can only imagine that they really had something to hide. More
Customer service nonexistent after the fact The customer service after the fact was non existent. I spent over a month calling, leaving voicemails, submitting requests online and emailing to fin The customer service after the fact was non existent. I spent over a month calling, leaving voicemails, submitting requests online and emailing to finally get the one piece of paper I was asking for. I emailed the GM and called and still never received a response. I guess when your GM has no sense of customer service that gives everyone else in the company the freedom to have no customer service as well. I would not suggest purchasing from this dealership. More



