McLarty Honda

Didn't seem to care It was a busy Saturday, there's a lot of us who try to take care of car repairs and upkeep on Saturdays. I was 10-15 minutes late for my scheduled app It was a busy Saturday, there's a lot of us who try to take care of car repairs and upkeep on Saturdays. I was 10-15 minutes late for my scheduled appt. I was told it'd be 1 1/2 hrs-2 hrs wait. I was fine with that..it was a recall and needed it to be done. There were a lot of other people waiting when I got there-so I figured it would be a longer wait. Three and one-half hrs later my service rep finally tells me my car is ready. It's the 1st time she's spoken with me since I arrived this morning and only the 2 time I've seen her in the waiting area. Other service people have been in letting customers know the status of repair but not her. As I leave she tells me the minimum amount I can give her on her service survey before I affect her financially. Really? How crass and graceless. I may need to come again for Honda type repairs but I will at least know what to expect. Spare screws in the front seat-hope they don't go to something important, vents left hanging open or off that weren't that way before my repairs, a nice waiting room, terrible coffee, and a really sweet woman who cleans and stocks the waiting area. The only reason I'm giving 3 stars on quality of work in this instance is because of my own experience with previously executed repairs. I'm hoping this is an anomaly. More

Oil Change Well the prices are pretty high. But they usually do a pretty good job, and the lobby is really nice! Free coffee, water, plush chairs, and popcorn is Well the prices are pretty high. But they usually do a pretty good job, and the lobby is really nice! Free coffee, water, plush chairs, and popcorn is a real plus. Unfortunately, I had two bad experiences with my car being serviced. They messed up one of the pipes under my car once, but they compensated with some complentary things, so no big deal. Haven’t had a problem since. I will say though, their car wash SUCKS! It never works 90% of the time. Last time I went, Col serviced my car. He’s really great! Even went to the effort to walk me back to my car and remove the trash left over from oil change! More

Maintenance 100000 mile service was well done.Gaylin did a good job of explaining everything. Car was ready several hours before they said it would be. 100000 mile service was well done.Gaylin did a good job of explaining everything. Car was ready several hours before they said it would be. More

VERY SATISFIED! Very professional, told me about the length of time I had to wait and estimated cost. They were right on and met both the time and my cost estimated. Very professional, told me about the length of time I had to wait and estimated cost. They were right on and met both the time and my cost estimated. More

Service Experience Technician was more than helpful and straightforward with me. Both he and the Dillon that service man that checked me in could not have been better. H Technician was more than helpful and straightforward with me. Both he and the Dillon that service man that checked me in could not have been better. Highly recommend them both and mcclarty. Very appreciative of all they did. More

.service department Fast service, very clean facility, great refreshments, friendly, professional and knowledgeable staff/technicians. Good location, reasonable prices, a Fast service, very clean facility, great refreshments, friendly, professional and knowledgeable staff/technicians. Good location, reasonable prices, and large selection of vehicles. Recommend to friends and Co-workers. More

It was great !!!!! It’s too often that you find friendly people in service. These guys and gals seem to be very proud and happy for what they do!!!! And it shows !!!!!!’ It’s too often that you find friendly people in service. These guys and gals seem to be very proud and happy for what they do!!!! And it shows !!!!!!’nn More

I was pleased, service rep was great. Great service , I was please with the service rep, she was very professional . I will ask for her the next time I need services . I look forward to ge Great service , I was please with the service rep, she was very professional . I will ask for her the next time I need services . I look forward to getting coupon to help off set the labor charges More

Amazing customer service and friendly staff Definitely coming back to get any car I ever need from McLarty. Best deals and customer service by far all around Little Rock. Thanks for everything M Definitely coming back to get any car I ever need from McLarty. Best deals and customer service by far all around Little Rock. Thanks for everything McLarty. More

No hassle, great customer service Caleb and London were easy to work with and made our car buying experience a great one! I would highly recommend this dealership. Thanks McLarty Honda Caleb and London were easy to work with and made our car buying experience a great one! I would highly recommend this dealership. Thanks McLarty Honda! More