
McLarty Honda
Little Rock, AR
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Great service The service departnent has provided excellent service and have gone to extra measures to help solve our issues. They are always courteous , greet us The service departnent has provided excellent service and have gone to extra measures to help solve our issues. They are always courteous , greet us with a smile and bringing our car in is never is a hassle . More
never again Salesman never followed up to thank us or see if we were satisfied or had any problem. But he did insist that he should get the high rating when we ge Salesman never followed up to thank us or see if we were satisfied or had any problem. But he did insist that he should get the high rating when we get the satisfaction questionaire! Service department not very knowledgeable about their vehicles as a matter fact I was told that my oil level was fine even though it was well above the overfill mark (went into have oil and filter changed). Also was told that they had not heard about Honda's CR-V problem with gas dilution in crankcase or that China had stopped sales of CR-Vs until the problem was solved! Also finance manager was not very helpful when I needed missing paperwork (did not return calls)! And the missing paperwork still bothers me how that happened. More
Maintenance on my Honda Civic Good experience. Everyone was friendly and helpful. The maintenance was done quickly and efficiently. I’ve always had a good experience at McClarty Ho Good experience. Everyone was friendly and helpful. The maintenance was done quickly and efficiently. I’ve always had a good experience at McClarty Honda Service. More
Purchased a certified preowned Honda Mr. Darrell Taylor and Zach Jones did a good job assisting with my purchase and displaying good customer service. They made sure to assist with all qu Mr. Darrell Taylor and Zach Jones did a good job assisting with my purchase and displaying good customer service. They made sure to assist with all questions/concerns I had and were very knowledgeable. I was definitely disappointed with the customer service I received from Caleb and Seth. It was as if they could care less and they wanted to rush through the process and had better things to do. The service department was phenomenal! I ended up having to go back in to get a camera replaced and they immediately took care of it. If it wasn't for Darrell, Zach and me liking the vehicle I would've definitely purchased from somewhere else. I would definitely recommend better customer service from beginning to end. More
45000 mile service Good service. Wait time shorter than expected. Explained all service and needs. Comfortable waiting area. Only problem was with car- 2 tires wearing o Good service. Wait time shorter than expected. Explained all service and needs. Comfortable waiting area. Only problem was with car- 2 tires wearing out and needed replacing before 50000 miles. More
Low Pressure, Excellent Service. Went out of the way to get me the exact car I wanted instead of trying to sell me a car they had in stock. Offered but didn’t pressure dealer add-ons Went out of the way to get me the exact car I wanted instead of trying to sell me a car they had in stock. Offered but didn’t pressure dealer add-ons. More
Service Experience David Cates has been my service contact for the past several months and has done an excellent job. He has given me excellent advise on my two Honda’s. David Cates has been my service contact for the past several months and has done an excellent job. He has given me excellent advise on my two Honda’s. More
Routine maintenance Service appointment was on time and finished in less time than estimated. Very pleased with their service department and the dealership as well, I wi Service appointment was on time and finished in less time than estimated. Very pleased with their service department and the dealership as well, I will be returning for future service to our cars. More
Best Sales manager Tony McDaniel is the best sales manager ever... He never fails, and is always willing to help no matter what the situation is!! Tony, you will forever Tony McDaniel is the best sales manager ever... He never fails, and is always willing to help no matter what the situation is!! Tony, you will forever be my sales guy!! Thank you for all you do.....💖💖💖💖 More
Best experience! This was a very great experience in all my years of car buying. Mr. Tony was my sales person the he help with exactly what I wanted. No hassle. The re This was a very great experience in all my years of car buying. Mr. Tony was my sales person the he help with exactly what I wanted. No hassle. The rest of the team did a great job in finalizing the details. More