
McLarty Honda
Little Rock, AR
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Poor service. I have to wait for 2 hours and my problem was never resolved. I brought my Honda Pilot because there was bubbles on the inside driver side door. They I have to wait for 2 hours and my problem was never resolved. I brought my Honda Pilot because there was bubbles on the inside driver side door. They told me I probably hit it with something that caused the bubbles and that’s impossible. You don’t see any scratches or scrapes on the leather. More
front end work I got the tie-rod and boot joint replaced and everything went well. I got the work done on a scheduled service on s aturday. I got the tie-rod and boot joint replaced and everything went well. I got the work done on a scheduled service on s aturday. More
These guys get it From the moment you pull into McLarty, you realize this is a place focused on customer satisfaction and service. Kim Phillips was my service advisor From the moment you pull into McLarty, you realize this is a place focused on customer satisfaction and service. Kim Phillips was my service advisor for some work needed on my ‘06 Odyssey, and she’s amazing. They create the ultimate customer experience as far as I have ever seen in a car dealership. Buy a Honda... best on earth, then take it to McLarty’s for service and maintenance... you won’t be sorry! More
Always Great Customer Service I was waited on immediately as I pulled up. Kim approached me half way through the service with oictures of two filters that needed to be replaced. I was waited on immediately as I pulled up. Kim approached me half way through the service with oictures of two filters that needed to be replaced. Since it was an extra cost that I hadn’t anticipated, she offered a discount that helped tremendously. In the four years that I’ve owned my vehicle, I have never had a bad experience with the service department. Thanks everyone for being awesome. More
Friendly, Competent and Convenient Service My Service Representative was friendly, knowledgeable (explained the problem), offered options when in came to cost of service. He make it convenient My Service Representative was friendly, knowledgeable (explained the problem), offered options when in came to cost of service. He make it convenient to leave and return later after work was completed. More
Worst Salesman ever This guy is the worst salesman I've ever encountered. If you're not buying that day, don't even bother. I bought a car the same day he initially refus This guy is the worst salesman I've ever encountered. If you're not buying that day, don't even bother. I bought a car the same day he initially refused to show us any vehicles they had. I just went down the street to McLarty Nissan and got my car. More
1st class. I trust them. twenty year customer The service I had used for years(Roy Spillers) retired and his son Jason was booted upstairs. Chris greeted me when I drove into service bay and aft The service I had used for years(Roy Spillers) retired and his son Jason was booted upstairs. Chris greeted me when I drove into service bay and after small talk we came to a understanding of my service needs and expectations. So far Chris has exceeded expectations. Ben Freasier More
Express oil change Fast service reasonably priced. Friendly professional service tech. However and this may not have anything to do with the oil change but since the Fast service reasonably priced. Friendly professional service tech. However and this may not have anything to do with the oil change but since then whenever I first start my car there's a funny noise coming from under my hood for the first few miles that I drive. What's up with that? More
Outstanding service! Glen took care of my vehicle needs today and exceeded my expectations. He answered all of my questions thoroughly, gave me a realistic time window for Glen took care of my vehicle needs today and exceeded my expectations. He answered all of my questions thoroughly, gave me a realistic time window for repairs and communicated clearly with me throughout the process. I would highly recommend this service department and Glen for anyone needing vehicle maintenance. More
Great The service was great, just this last experience took longer than usual but it was accommodated and everything was great. I believe Chris serviced me. The service was great, just this last experience took longer than usual but it was accommodated and everything was great. I believe Chris serviced me. More