McLarty Honda

Service Great experience, very helpful service department. Brought vehicle in for a recall, service department clearly explained everything they were going to Great experience, very helpful service department. Brought vehicle in for a recall, service department clearly explained everything they were going to be doing. Service was quick. More

First oil change My appt was at 9am and I was done by 930. Fast and easy servicing. No issues at all no complaints. Also enhoyed the free car wash. My appt was at 9am and I was done by 930. Fast and easy servicing. No issues at all no complaints. Also enhoyed the free car wash. More

Service was great and fast employee was helpful and understa Since I purchased my vehicle the service has been great the sales person who helped me was great she was very understanding and not pushy the over all Since I purchased my vehicle the service has been great the sales person who helped me was great she was very understanding and not pushy the over all experience was excellent More

Friendly staff that supports local business I want to start by saying the environment at McLarty Honda was very professional and unlike any other dealerships I’ve been to. The salesman that I wo I want to start by saying the environment at McLarty Honda was very professional and unlike any other dealerships I’ve been to. The salesman that I worked with was not pushy at all and made the experience pleasurable when it came to making a deal and just general conversation. All cars on the lot that need a fill up on gas are brought to a small local gas station which I found nice because I’m a firm believer in supporting local business. I highly recommend using this dealership. More

Superior Customer Service I worked with Tony McDaniel who was extremely professional and knowledgeable. From my point of initial contact he responded to my needs in a very time I worked with Tony McDaniel who was extremely professional and knowledgeable. From my point of initial contact he responded to my needs in a very timely manner, explained all of the documents that needed signing, and went above and beyond to get the details of my contract exactly how I wanted it! Tony made me a priority customer! Awesome, awesome service! Zach Jones did an excellent job sealing the deal! More

Car is great but different information I absolutely love the car that I left with, but I feel very misled and unclear with my car payments due to the differing information from finance and I absolutely love the car that I left with, but I feel very misled and unclear with my car payments due to the differing information from finance and sales. I felt guilted into getting gap insurance, and was told two different things about changing my payment in a year. One said I could lower my payments a lot and another said they have no idea why I was told that. Very misled and honestly am not sure if I even got the best deal. This was my first buying experience and it truly was not the best first impression. More

Sales Associate was great but the process was tedious First off, let me say that our Sales Associate, Darrell Taylor, was great! He did everything he could for us and I would recommend anyone looking for First off, let me say that our Sales Associate, Darrell Taylor, was great! He did everything he could for us and I would recommend anyone looking for a Honda go see him. Now the bad. The experience at the dealership was tedious at best! I went in there with a 2011 Jeep Wrangler with zero cosmetic or mechanical issues and it was easily a “Very Good” according to Kelly Blue Book standards. Based of that, I expected to get between $13k - $17k for it. The manager offered me $10,500.00 for it. Now, I am a Jeep guy and I know what they are worth and what they sell for (I currently own three of them). On top of that, I was a mechanic in the military for 7 of my 11 years of service so I do know what I am talking about. The Jeep, admittedly, had 104,000 miles on the body and frame but the entire long-block was replaced at 55,000 by Jeep. I was actually insulted by this offer! Darrell went back and forth with them but the best we could get them to do was $11,500. The next issue is that they tried to price the car at sticker instead of the advertised price on the website. I had to call them on that. So that was another 15 minutes just to fix that. Then, McLarty installs on all of their vehicles (whether you want it or not) a McLarty package that cost $1,200. That is not listed on the website but is covered by the barely legible fine print that states the price does not include dealer installed options. So this mandatory package represents a 6% price increase that you need to take into account when dealing with McLarty. I will tell you that twice before I have looked at Hondas and both times I have gotten up and walked out of the dealerships (Honda World & Bale) because the entire Honda buying experience is abismal and McLarty is no different. Honda does not come down on their prices, the dealerships all act like they are doing you a favor, and they all seem to forget you are a customer. Had my daughter not had her heart set on that exact car, I would have walked out on Honda a third time and gone to a vehicle company who actually wants my business (like Paker Audi where I bought my Q7).. Again, I stress that Darrell was GREAT, McLarty was difficult to deal with, and Honda doesn’t seem to care that you are the customer. More

Friendly and helpful It’s like buying from family there. Everyone is really friendly and helpful which is why I bought two cars from this dealership and sent my sister as It’s like buying from family there. Everyone is really friendly and helpful which is why I bought two cars from this dealership and sent my sister as well More

Great service My experience was very positive. Very helpful and polite service! I was in and out in a reasonable time and had a comfortable place to wait. My experience was very positive. Very helpful and polite service! I was in and out in a reasonable time and had a comfortable place to wait. More

Battery Replacement Jason Spiller and his team are always friendly, respectful and courteous. The service department was very busy that day and I was told by David that Jason Spiller and his team are always friendly, respectful and courteous. The service department was very busy that day and I was told by David that the work would be finished in about one hour. The car was returned to me in about forty minutes. Jason and David are people I trust. If they tell me something needs to be repaired, I believe them. These guys treat me like family. More