McLoughlin Chevrolet

Excellent experience. Got a great truck without any hassle. Trade in was very smooth as well. Would recommend. Got a great truck without any hassle. Trade in was very smooth as well. Would recommend. More

Excellent installation of ordered GM add on options, onto recently purchased truck, well done and timely recently purchased truck, well done and timely More

Very good. Every thing was fine. No complaints. Etc etc etc etc etc etc etc etc. Every thing was fine. No complaints. Etc etc etc etc etc etc etc etc. More

purchased a 2025 Hummer Ev truck on Tuesday. I drove from 2 hours away after lengthy texting about me needing the adapters to be able to charge my vehicle at home. I was told on more than one oc I drove from 2 hours away after lengthy texting about me needing the adapters to be able to charge my vehicle at home. I was told on more than one occasion by Alex the salesman that the adapters were in stock and would be part of the deal and they would have them in hand for when I made the trip up there. I get there Tuesday evening and I’m told the parts department locked the adapters up and they cannot access them however they would overnight them to me on Wednesday. This was Alex’s statement, also as I was leaving another man backed Alex up saying yeah sorry about that well overnight them tomorrow. Come Wednesday Alex is not responding to any of my messages asking for a tracking number so I can see when the package will be delivered. Alex was very responsive while he was making the sale. And now nothing……… I called 4 times yesterday for the manager left messages explaining what was going on. No call back. I finally get a call from the parts department. The man stated he was told he needed to call me because I wanted to buy a fast charger adapter. I notified him no it was supposed to be part of the deal as well as a regular one I can charge at home with. He stated the home one is on back order has been for while and I need to buy the other one if I would like to have it shipped to me. So obviously I was lied to when I was told parts locked the adapters up. He then transferred me to the manager again no answer no response. I was sold a $80,000 vehicle under completely false pretenses. I still have yet to get a response from Alex or the manager and am now told it’ll be $470 extra for both adapters as well as the unknown of when I will be able to receive the one I can use at home. Now my only choice is to charge at a public charging spot which is significantly more costly than at home. I’m disappointed in the lack of honesty and the zero response to my requests to have a call back from Alex or the Manager ( the receptionist said she passed my message over personally to Dylan more than one time yesterday). I would have been very satisfied if I wasn’t lied to then ignored and now have to spend extra to be able to drive my vehicle. On top of that. I’ve learned not to buy a vehicle in the dark. I was told by Alex the vehicle looked like a new vehicle no issues. I even asked him to go double check before I made the drive. To later notice when I got home the drivers side window is not tinted like the rest and it’s covered in glue so it’s extremely sticky. I could tell someone tried to wipe it with a towel because it has towel fuzz on it, which I assume was Alex when he went and wiped it down as he said he would. Nothing was said about it to me. And I did not notice this because it was dark and raining when I picked the vehicle up. Maybe the window was an oversight (most likely not ) however The dishonesty and avoidance regarding my adapters is absolutely unacceptable for a “reputable” dealership. More

McLoughlin Chevrolet was so amazing to work with. I did my application online and the finance guy called within 15 minutes, and it was delivered to my door withing 2 hours. Couldn't ask for better I did my application online and the finance guy called within 15 minutes, and it was delivered to my door withing 2 hours. Couldn't ask for better and quicker service. More

They were nice, clean, comfortable, friendly and helpful. They were very good at knowing the vehicles. They were very good at knowing the vehicles. More

I would absolutely recommend McLoughlin Chevrolet to anyone looking for a great car-buying experience. The staff was professional, transparent, and easy to work with from start to finish. There was no p anyone looking for a great car-buying experience. The staff was professional, transparent, and easy to work with from start to finish. There was no pressure, all my questions were answered clearly, and the process was smooth and straightforward. Even after the purchase, they continued to follow up and make sure everything was going well. It’s clear they value long-term relationships, not just the sale. More

McLoughlin Chevrolet was a great experience. John treated me like a friend, not just a customer, and made the entire process easy and comfortable. I really appreciated how honest and helpful he John treated me like a friend, not just a customer, and made the entire process easy and comfortable. I really appreciated how honest and helpful he was. I would definitely recommend McLoughlin Chevrolet to anyone looking for a vehicle. More

The folks did a great job of welcoming me in and getting my service started. The estimated time of completion was very close. Everyone was friendly and the waiting room was comfortable. my service started. The estimated time of completion was very close. Everyone was friendly and the waiting room was comfortable. More

Service Advisor Kyle got me comfortable with trusting this service department with my new-to-me Chevy EV in a way none of the other Portland area dealerships seem capable of anymore. And that 2 of their this service department with my new-to-me Chevy EV in a way none of the other Portland area dealerships seem capable of anymore. And that 2 of their 3 techs are EV-certified is a big plus! More