McLoughlin Chevrolet

Not so great service Until my last service appointment, I would have wholeheartedly recommended McLoughlin Chevrolet. The problems started in early September and were fina Until my last service appointment, I would have wholeheartedly recommended McLoughlin Chevrolet. The problems started in early September and were finally fixed in late February. In September, I brought my car in because it was making a noise. When I got it there, they said that there was no oil in it. After several days, they decided that I needed new pistons and rings. I was calling almost every day for an update. I had to call them, they did not call me. I did not get my car back until early October and had to pay for a rental car during the whole time. The problem wasn't covered under the warranty I was sold at the dealership and paid $4100+. In November, I took my car back twice because it was making the same noise again. The oil was at least 2 qts. low each time. In December, I took it back for an oil change and it was over 2 qts. low and they started an oil consumption test. Two weeks and less than 500 miles later, I took it back again and it was low again. Two weeks later and less than 300 miles later, I took it back and it was out of oil. Now the engine was ruined and needed to be replaced. Each time I took it back because it was making the same noise as in September within 48 hours of noticing the noise. I had to fight with them to get my engine replaced at their cost. They never initiated phone calls to me, I had to call them. More

Pleasant to work with. Dylan went the extra mile to make the experience amazing. I left very happy on a rainy day. Thank you so much! the experience amazing. I left very happy on a rainy day. Thank you so much! More

Had a great experience buying my new 2020 Chevy Spark. Staff was very helpful and worked diligently on getting me financed to the price point I needed. Got the car for a great price! Staff was very helpful and worked diligently on getting me financed to the price point I needed. Got the car for a great price! More

Great Experience It was very nice working with all the staff involved in the purchase of our new Equinox. Our Sales Rep Austynn was very informative and attentive to It was very nice working with all the staff involved in the purchase of our new Equinox. Our Sales Rep Austynn was very informative and attentive to our wants and needs. The guys were nice and we felt comfortable and could relate to them in ordinary conversation. We couldn't be happier with the deal that was presented to us and we agreed on. Nice doing business with you. Very Pleased! More

Very nice, patient, worked hard to ask what my needs were. They took time to let me test drive even though it was raining outside. were. They took time to let me test drive even though it was raining outside. More

Our sales person, Austynn, was great. He has a background in trucks and trailers so he was very informative about our choices and helping us make the best decision. We never felt pushed or manipulated. Every in trucks and trailers so he was very informative about our choices and helping us make the best decision. We never felt pushed or manipulated. Everything was straightforward and easy to work through the process. I would definitely buy from them again. More

Great team! Christian, our sales person was very knowledgeable and helpful. Also Ezra Stewart was very good at explaining all that we needed to know. knowledgeable and helpful. Also Ezra Stewart was very good at explaining all that we needed to know. More

Good dealership experience! I was pleased with being able to get in early morning (7:30) with only a one day notice! My service advisor (Larry Thomsen) was personable enough. The I was pleased with being able to get in early morning (7:30) with only a one day notice! My service advisor (Larry Thomsen) was personable enough. The waiting area was clean and offered donuts and coffee (although I'm off of sweets for the month of February, so I could not partake)! I would have rated my visit higher except for the fact that my car was not washed or vacuumed out . Or maybe Dealerships don't do those things anymore. I must mention that I found a coupon online that brought my oil/filter change to a cool $49.95! I will definitely go back and recommend the dealership. More

Don was very nice and pleasant. Services were done quickly and efficiently. Service was on time and the price stated. Don let me know my next service will be a big one. quickly and efficiently. Service was on time and the price stated. Don let me know my next service will be a big one. More