McLoughlin Chevrolet

Excellent Customer Service! I went on-line and requested a service date and time. Wishing minutes I had received and e-mail confirmation for that service date. I also received I went on-line and requested a service date and time. Wishing minutes I had received and e-mail confirmation for that service date. I also received an e-mail confirmation from Don Cohen, the Service Manager I requested. When I arrived this morning I explained that I needed an oil change and tire rotation but I was also hearing a rattling noise. Don said he would have it checked out. He then asked if I needed a ride home and promptly called Mike. Mike showed up within seconds and drove me back home. Mike was friendly and professional and I felt very comfortable with his driving. Later that day I received a call from Don to tell me that he had parts to fix the rattling noise and he could have it done that same day. I agreed and the car was done before 4:00 p.m. Don sent Mike back to my home to pick me up--what great custom service! I was so pleased that they were able to fix my car the same day. A+ rating from me! More

DO NOT GO ANYWHERE ELSE Greater words cannot be spoken about this true gentleman as well as this entire team.... I travelled from Southern California and could not be more sa Greater words cannot be spoken about this true gentleman as well as this entire team.... I travelled from Southern California and could not be more satisfied with my experience here. Elliott and his team go to every extent to help you however they can, and much more importantly, they truly seem to love what they do. By FAR the best vehicle-purchasing experience so far and I'm yet to believe that better service even exists.... Thank you all!! More

Fastest car purchase ever. The guys were great. The buying experience was the best I have ever had. Staff were friendly and very helpful. I would definitely recommend them for a The guys were great. The buying experience was the best I have ever had. Staff were friendly and very helpful. I would definitely recommend them for anyone who is wanting to purchase a new or used car. More

Prompt and Professional Quality work, reasonable pricing, and very friendly service. I switched from another chevy dealer to this one and have not regretted it. Professional Quality work, reasonable pricing, and very friendly service. I switched from another chevy dealer to this one and have not regretted it. Professional group of people. More

Terrible customer service Not typically the person who writes bad reviews, but in this case I believe its justified. Never in my life have I ever experienced such poor custome Not typically the person who writes bad reviews, but in this case I believe its justified. Never in my life have I ever experienced such poor customer service. On Aug 5th I sent in an email request for leasing information on an in stock unit, 2 days later I had to ask the sales person, (Saul Gallegos) a second time for information regarding a lease. On Friday (Aug 9th) 5 days after my original inquiry, Saul finally emailed me back and simply typed "NO", he refused to answer any questions, giving me no guidance, no information, no help whatsoever. Upset, I then called and left a vm with JR McGee, one of the sales managers at McLoughlin Chevy, requesting to speak with him. It is now September 13th and still no answers, no call back, no email. The best part is that I wanted to do business with McLoughlin Chevy because they used to be one of the highest rated Chevy dealers in the Portland area. In the long run, I ended up with a shiny new Trail Boss from Wentworth Chevy! They were much more helpful, polite and offered fantastic customer service. More

Excellent service Thanks for fitting me in and solving my car issues. I will be bringing my car back for future services. John was very nice. Thank you Thanks for fitting me in and solving my car issues. I will be bringing my car back for future services. John was very nice. Thank you More

2014 RAM 1500 Black Pickup Truck Everyone was very helpful thru the entire process Even supplied transportation to take my son home so he can attend an appointment while I stay to fi Everyone was very helpful thru the entire process Even supplied transportation to take my son home so he can attend an appointment while I stay to finish up all the paperwork. More

Excellent service They got me right in was suprized how fast they got my truck back on road. I would recommend them in a heart beat. I wish I bought my truck there inst They got me right in was suprized how fast they got my truck back on road. I would recommend them in a heart beat. I wish I bought my truck there instead of bend. More

Baught new car Had a awesome experience and Elliott was a major help so was ezra certainly well be going back again for another car in the future! Had a awesome experience and Elliott was a major help so was ezra certainly well be going back again for another car in the future! More

Great experience! Went in to look at a corvette advertised online. Saul was friendly and pressure free, and was in and out of there in just a few hours. Went in to look at a corvette advertised online. Saul was friendly and pressure free, and was in and out of there in just a few hours. More