McLoughlin Chevrolet

Great experience, got exactly what I was looking for! We called around alot of dealerships for a specific vehicle, most did not even know about the vehicle or couldnt locate what I wanted. But Saul & JR h We called around alot of dealerships for a specific vehicle, most did not even know about the vehicle or couldnt locate what I wanted. But Saul & JR had no issues locating the vehicle and having it brought to their location within 24 hrs, very impressed! Brian in financing was great as well, explained everything in detail to assure I understood all terms and was satisfied with everything before I signed. More

Great experience. Had a good time dealing with Joel and, Ryan on my purchase and would highly recommend Joel to anyone needing to look at autos to buy. Overall being so Had a good time dealing with Joel and, Ryan on my purchase and would highly recommend Joel to anyone needing to look at autos to buy. Overall being someone who does not like dealerships or salesman I was surprisingly impressed with all aspects of my purchase. More

Great time Great team. Elliot was informative and fun. Very professional. Enjoyed the purchase. No hi pressure tactics. I will definitely recommend Elliot and Great team. Elliot was informative and fun. Very professional. Enjoyed the purchase. No hi pressure tactics. I will definitely recommend Elliot and McLaughlin Chevrolet to friends and family. More

Nice clean place, polite people, maintenance done in a timely quick manner ,and done correctly....,nice waiting area , with coffee and donuts in the morning timely quick manner ,and done correctly....,nice waiting area , with coffee and donuts in the morning More

purchase 2018 LTZ CHEVEY Silverado Brian and JR were very welcoming and helped me find the right vehicle to meet my business requirements. Brian even came over on his day off to show me Brian and JR were very welcoming and helped me find the right vehicle to meet my business requirements. Brian even came over on his day off to show me around while JR managed to explore options to get me a good deal The finance manager was very awesome and make my experience very pleasant More

Listened to My Needs/Wants I went into the dealership with a specific vehicle in mind and a trade with unusual requests. The team heard me out and we reached an agreement. I went into the dealership with a specific vehicle in mind and a trade with unusual requests. The team heard me out and we reached an agreement. More

Easy purchase Nice easy purchase, didn't take long and we were in and out in about 2 1/2 hours total. Price was the best I found in town. Nice easy purchase, didn't take long and we were in and out in about 2 1/2 hours total. Price was the best I found in town. More

Helpful and appreciated the speed of completion. Good overall job. Would like to have been offered a vehicle to use without asking as the job was supposed to take longer than expected but then was d Good overall job. Would like to have been offered a vehicle to use without asking as the job was supposed to take longer than expected but then was done on time. Easy to work with but expensive. More

Don service manager was GREAT Don was very friendly he cares about Customer satisfaction he was great from the beginning to the year very very kind hearted person Very please with Don was very friendly he cares about Customer satisfaction he was great from the beginning to the year very very kind hearted person Very please with him More

Best at charges not warranty work Each time I have been into this shop with my Chevy hybrid, their lack of expertise on the vehicle is quite apparent. With several visits for charging Each time I have been into this shop with my Chevy hybrid, their lack of expertise on the vehicle is quite apparent. With several visits for charging and battery issues, they refused to got to bat with corporate or possible the dealership's management to resolve - instead, they point to the charging unit (best in class and replaced twice already at their require with same quality). I mentioned this at this visit and Jim stated that if they can get it to charge then I would need to replace my charger again - even though the only consistent variable is the car, not the charger. The latest visit was for the car not charging (again), but this pointed to an EV coolant issue. They identified the issue as a radiator leak and willing to fix for $1300. Checking online, I found service service bulletins related to this issue as a result of manufacturing issues, but apparently these were not even reviewed by the tech. I could not afford the repair and paid the $284 diagnostic charge. I had requested all service codes found and where the leak was. Got a list before leaving and promise they would call back to tell where the leak was. Got in my car then found none of the codes were cleared, even though topping off fluid should have cleared the issue (temporarily) and would have allowed me to charge again; I received no call back on location of the leak. Stopped at an auto part store on the way home and had them pull codes (yes, I was suspicious at this point) and found a half dozen more codes that were not reported to me. I am now working with a (non-dealership) expert on hybrid's. I have provided the findings from this visit and all other visits at McLoughlin. After initial review, they were quite concerned that the McLoughlin team is either really not technically prepared to work on EVs successfully or are simply trying to prevent a warranty claim for the charging system to Chevy - stating I my need to get a lawyer involved. So disappointed with this shop and it's ability to satisfactory resolve EV charging issues under warranty. More