McLoughlin Chevrolet

Friendly service I took my car in for a well-needed service and the staff was very friendly. They gave me a loaner car (a very nice 2016 vs my 2002) while they fixed I took my car in for a well-needed service and the staff was very friendly. They gave me a loaner car (a very nice 2016 vs my 2002) while they fixed some things on my car. Maggie kept me informed throughout the process. Every time I was at the dealership, everyone was really nice and attentive. :) More

Recent Service Appointment I would highly recommend this dealership, and the incredible service team that assisted me. I worked with Maggie mostly, and she was very thorough an I would highly recommend this dealership, and the incredible service team that assisted me. I worked with Maggie mostly, and she was very thorough and courteous, even went out of her way to get me a loner vehicle when there was a mix up with my appointment time. I also briefly worked with Brett, who was equally as friendly and helpful, making my experience much better than you'd expect a typical vehicle service appointment to be. I will definitely continue to do business at this dealership, and will continue to use Maggie as my Service Manager. More

Great, Easy Service Experience My service manager, Don Cohen, did a great job of scheduling, servicing, and observing the expected wait time for my 2015 Tahoe. Felt very confident My service manager, Don Cohen, did a great job of scheduling, servicing, and observing the expected wait time for my 2015 Tahoe. Felt very confident that my vehicle was well cared for. He even scheduled my next service appointment. I will definitely be back. More

Excellent warranty service. I called the dealership today to make an appointment to have my Chevrolet Silverado serviced under the new vehicle 2 year free service plan. They wer I called the dealership today to make an appointment to have my Chevrolet Silverado serviced under the new vehicle 2 year free service plan. They were able to make an appointment for service within 1 hour of my telephone call. Service was provided within 1 hour of arrival. I was very satisfied with the service and staff at the dealership. More

Service department with no service First time customer and very disappointed with the level of service. Only point in my experience where they were nice was at the end when they were as First time customer and very disappointed with the level of service. Only point in my experience where they were nice was at the end when they were asking/telling me to give them a great review. Same thing happened when I purchased my vehicle here. They basically told me to give them all top ratings. If you have to tell your customers to rate you high at the end of a transaction then there is something drastically wrong. More

Great experience We really enjoyed doing business here at McLoughlin Cheverolet in the purchase of our car with Alex mora and Kurt Reader. Would recommend to family a We really enjoyed doing business here at McLoughlin Cheverolet in the purchase of our car with Alex mora and Kurt Reader. Would recommend to family and friends ! More

Broken promises - say anything to get the sale A little over a year ago I purchased a 2014 Chevrolet Cruz with all the warranties you can imagine. At the time I was told, keep the car for a year, c A little over a year ago I purchased a 2014 Chevrolet Cruz with all the warranties you can imagine. At the time I was told, keep the car for a year, come back in and we can take it back for what you paid (silly me) and with all the warranties we can get you into something else with lower payments. Okay, that's what I did. Called them yesterday and I was told my car is worth 10,000 less than what I paid and there was nothing that could be done. Talked to them numerous times, they said look at this car etc. I did and by the end of the conversation it was a waste of time, the finance person lied to me when I bought the car ( with the warranties on this you have a down payment on your next car, come back). The sales people are nice, they will rush you into a vehicle, tell you anything and then when it comes time to pony up - suddenly your new car is worth crap and you are stuck in a vehicle with higher payments, broken promises and no way out. Granted this may not be dealer specific, but I trusted them. Guess they are like all the rest. Don't be fooled. More

Great experience !! Alex was awesome. He worked around my poor credit and found everything I was looking for in a vehicle. I actually got a better car than I came in for. Alex was awesome. He worked around my poor credit and found everything I was looking for in a vehicle. I actually got a better car than I came in for. Expecting a lemon with my credit status, but walked out like a baller!!! More

Great Experience Kevah demonstrated outstanding customer service and salesmanship. He was upfront and honest and helped our family get the vehicle we wanted and a deal Kevah demonstrated outstanding customer service and salesmanship. He was upfront and honest and helped our family get the vehicle we wanted and a deal we were happy with. There were no hidden charges, pushy or aggressive sales, and I feel he understood what we needed and made sure our needs were met while making the sale. Kevah even made sure our kids were happy and had a snack and drink during the process which is not always easy as they are 3 and 5. Very professional and personable at the same time. We have already reccomended him to our friends and will continue to do so. We will be back when mama needs a new car! More

Excellent service and nice selection Dealership was honest and straightforward. No sales gimmicks or hours of negotiations. I was able to test drive the car and take it home. I showed it Dealership was honest and straightforward. No sales gimmicks or hours of negotiations. I was able to test drive the car and take it home. I showed it to my family, and brought them back to choose a different car. No questions asked, they attempted to meet our numerous needs. More