McLoughlin Chevrolet

Fabulous customer service from Maggie! Our Chevy would not pass DEQ for tag renewal. We took it to a local mechanic who indicated nothing was wrong with it, took it back through DEQ and it Our Chevy would not pass DEQ for tag renewal. We took it to a local mechanic who indicated nothing was wrong with it, took it back through DEQ and it would still not pass. At that point we took it to McLoughlin Chevrolet and started dealing with Maggie Brown. Their first pass they found nothing wrong with it as well but indicated they had had problems with the specific DEQ facility we visited. Maggie said they would not charge me a dime as they did not have to do any work. We took it back through DEQ a third time at another facility and it still did not pass. I took it back to Maggie who indicated she would take the renewal papers and have her tech drive the truck through DEQ to work it out with them, pick up our tags for us and would only charge me for their drive time. Before they went back to DEQ the tech started looking at it closer and found a short in the connector due to wiring from a new alarm system that had been installed. He re-wired the system and then attempted to take it through DEQ for us. Unfortunately they would not take the personal check I had given them and at that time Maggie offered to use her own debit card the next day to pay for it so I wouldn't have to go through DEQ a fourth time. I declined the fabulous offer, picked up the truck the next day and it passed DEQ. She only charged me for the re-wiring, did not even include the drive time it took the tech to take through DEQ. Maggie went above and beyond and was more than willing to do anything and everything to help the customer. She provided the type of customer service I will pay extra money for! It was fabulous working with her, we will go back to that dealership anytime we need service or when its time to purchase our new truck! Thank you Maggie. More

Good as Always I bought my car used here at this dealer and that was a pretty smooth experience and very easy, especially since it was my first car that I bought, an I bought my car used here at this dealer and that was a pretty smooth experience and very easy, especially since it was my first car that I bought, and since I bought my car here and live a couple of feet away I use the service department. Its been my third trip to the service department and every time has been amazing. Just today I had probably the best service advisor I have dealt with. She took really good care of me and I was in and out in no time. More

Horrible Service This shop has been the absolute worst experience with a mechanic that I have ever had. They destroyed existing parts, installed new parts incorrectly This shop has been the absolute worst experience with a mechanic that I have ever had. They destroyed existing parts, installed new parts incorrectly, and lied about work that needed to be done. Their techs are incompetent and their management is condescending and rude. They refuse to pay to get the work they have done incorrectly fixed and expect me to bring my vehicle back to their shop so they can cost me even more money and break more parts. Their service department is literally nothing but a bunch crooks. More

Everything was as/better than expected! Buying from McLoughlin Chevy was a terrific experience. I emailed Ashley, the internet manager, to confirm the car was available, she responded back Buying from McLoughlin Chevy was a terrific experience. I emailed Ashley, the internet manager, to confirm the car was available, she responded back almost immediately and we set up an appointment. We arrived at the dealership and were immediately greeted by Alex who was super friendly and helpful. We were especially impressed with his knowledge of the purchased Hyundai Genesis which was not only a non-house brand but is not common in the market in general. The vehicle was in exceptional condition and the price was highly competitive. Jacob finalized the paperwork in record time. I have not worked with a better organized dealership and I have worked with many in a lifetime of buying cars. Kudos to the team!! More

They loved my Z06 I took my husbands Z06 Corvette in for service and they took care of it and even replaced the water pump that we didn't know was leaking great job I took my husbands Z06 Corvette in for service and they took care of it and even replaced the water pump that we didn't know was leaking great job More

Friendly service I took my car in for a well-needed service and the staff was very friendly. They gave me a loaner car (a very nice 2016 vs my 2002) while they fixed I took my car in for a well-needed service and the staff was very friendly. They gave me a loaner car (a very nice 2016 vs my 2002) while they fixed some things on my car. Maggie kept me informed throughout the process. Every time I was at the dealership, everyone was really nice and attentive. :) More

Recent Service Appointment I would highly recommend this dealership, and the incredible service team that assisted me. I worked with Maggie mostly, and she was very thorough an I would highly recommend this dealership, and the incredible service team that assisted me. I worked with Maggie mostly, and she was very thorough and courteous, even went out of her way to get me a loner vehicle when there was a mix up with my appointment time. I also briefly worked with Brett, who was equally as friendly and helpful, making my experience much better than you'd expect a typical vehicle service appointment to be. I will definitely continue to do business at this dealership, and will continue to use Maggie as my Service Manager. More

Great, Easy Service Experience My service manager, Don Cohen, did a great job of scheduling, servicing, and observing the expected wait time for my 2015 Tahoe. Felt very confident My service manager, Don Cohen, did a great job of scheduling, servicing, and observing the expected wait time for my 2015 Tahoe. Felt very confident that my vehicle was well cared for. He even scheduled my next service appointment. I will definitely be back. More

Excellent warranty service. I called the dealership today to make an appointment to have my Chevrolet Silverado serviced under the new vehicle 2 year free service plan. They wer I called the dealership today to make an appointment to have my Chevrolet Silverado serviced under the new vehicle 2 year free service plan. They were able to make an appointment for service within 1 hour of my telephone call. Service was provided within 1 hour of arrival. I was very satisfied with the service and staff at the dealership. More

Service department with no service First time customer and very disappointed with the level of service. Only point in my experience where they were nice was at the end when they were as First time customer and very disappointed with the level of service. Only point in my experience where they were nice was at the end when they were asking/telling me to give them a great review. Same thing happened when I purchased my vehicle here. They basically told me to give them all top ratings. If you have to tell your customers to rate you high at the end of a transaction then there is something drastically wrong. More