
McLoughlin Chevrolet
Milwaukie, OR
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Very good place Very nice and helpful and made buying a truck a good experience when we all know how it usually not and stressful truck a good experience when we all know how it usually not and stressful More
We found a car online that we wanted to see and were immediately contacted with an offer of help. We set up a time to meet and were greeted when we drove up. The car we were interested in was up front a immediately contacted with an offer of help. We set up a time to meet and were greeted when we drove up. The car we were interested in was up front and ready to look at. The salesman was personable, friendly and very knowledgeable. The sales manager was also very friendly and not pressuring us to buy. It was a very good experience whereas we usually dislike buying cars because of an overly aggressive sales force. After paperwork was signed, the sales person explained what we needed to know about the bells and whistles on our new car. We are very pleased. More
When I arrived on time, there was someone already in the office. A gentleman came up to greet me, I thought he was a tech, we chatted and I told him the issue. Then the warranty manager finally brought me i office. A gentleman came up to greet me, I thought he was a tech, we chatted and I told him the issue. Then the warranty manager finally brought me in to check me in and take my key. I re-explained the issue, she made me sign a doc for $195 for diagnostics if this wasn’t under warranty. They couldn’t duplicate the issue that day, but offered to keep car overnight put some miles on it. And rechecked no codes. When I came to pick up, there was a charge for gas. And a .09 tax. I was never greeted or spoke to service manager in person, And checkout lady said the tax was issued by Kate Brown and instructed me to provide a 5 start review for Ian. On the way out the same gentlemen that originally greeted me said hello and goodbye asked if I liked my Blazer and by that point I was feeling a little frustrated with the whole experience, and told him the couldn’t find anything and asked what should I do? And he said he didn’t know he was just the shuttle guy not a mechanic. I was bummed, but as soon as I was leaving he recommended to stop by if it was happening again, if I was in the area. I thought that was a great idea and actually felt like he cared. So here’s my issues, why set an appt time if I won’t be seen at that time? Why wouldn’t someone look up my vehicle and warranty and KNOW if the appt is covered? Why wasn’t I informed the tech would need to get gas for me. What if I used premium only or Chevron only. Where was the $20 receipt for gas, how do I know the didn’t put $10 in? And I think the clerk could have left out her obvious sustain for the governor. She could have just said it was a state tax. Like I don’t need to know your politics. What if I was a Kate Brown supporter. Since the change over… things are different. I have to get used to asked better questions. As a lay-person it would ideal if my service providers provided all the info possible, like courtesy inspection since I’m there, or bulletin check. I don’t know what was done or what should be done except driven and ran for codes. Also, maybe make sure I had a 5-star experience before telling me what to do. If I’m taking a survey, I’m going to be honest and not be bullied into five stars. There was one more person that was kind, a gal who saw me standing there looking lost she offered to help, but I was just waiting for my car to come around. More
Kelsea the service writer and thr technician explaining to me the issue with my truck, keeping the old part for examination, is what the service standard should be. I’m satisfied with their performance. to me the issue with my truck, keeping the old part for examination, is what the service standard should be. I’m satisfied with their performance. More
This dealership was overall pleasant to work with. They were friendly and knowledgeable about the vehicle we purchased. They were friendly and knowledgeable about the vehicle we purchased. More
Very helpful and quick. Able to work with me and my specific needs to get what we needed. Thank you! Able to work with me and my specific needs to get what we needed. Thank you! More