McLoughlin Chevrolet - Service Center
Milwaukie, OR
1,534 Reviews of McLoughlin Chevrolet - Service Center
I've been coming to you for years. And I'll be back. Thank you to Wayne and the entire service department for everything you do. And I'll be back. Thank you to Wayne and the entire service department for everything you do. More
Management won't fix issues that were damaged while vehicle was in their possession. Also gave me a quote to fix issues that were not broken. vehicle was in their possession. Also gave me a quote to fix issues that were not broken. More
Asked them to add an additional quart of transmission fluid while they were changing the filter and fluid in the transmission. Chevrolet recommends an extra quart of transmission fluid if your going to fluid while they were changing the filter and fluid in the transmission. Chevrolet recommends an extra quart of transmission fluid if your going to take it out on the track. Instead they just left me a quart of transmission fluid on my passenger floor, so I guess I have to do it myself. More
Overall I have had a great experience with the dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. More
The service righter she's amazing my water leak as of today 1/16/25 has not leaked . today 1/16/25 has not leaked . More
Wayne Clure was friendly and told me my approximate wait time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was time. He also escorted me to the waiting area. The gal at the desk when I paid was very friendly. She has been there a long time and I think it was Charmaine. Wayne even helped me find my car when I was leaving. More
The part was going to be unavailable for over a month, but my guy Jordan Yasui got it in just a few days! Thank you so much for your service! but my guy Jordan Yasui got it in just a few days! Thank you so much for your service! More
Wayne saved my view of this store by working me in on an emergency basis and quickly provided an interim solution. emergency basis and quickly provided an interim solution. More
There’s rarely someone at the front desk when I arrive, and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my n and I have to wait at least 5 minutes for someone to ask if I’ve been helped. Then it’s back to the representative’s desk, where they don’t know my name or have a clear idea of why I’m in or the history of my vehicle, because the representative has either quit or been fired since the last time I was in a few months ago and they haven’t looked at my file prior to the appointment. After that I have a few hours before I invariably get the call that the issue is more complicated than they initially thought, and they’ll need my car for at least a few days. Then I get a few days until the second call, where the issue has become even more complex and they’ll need it over the weekend. After that I get to pick the car up, and then I have 3-4 hours of bliss thinking I won’t have to come back before I notice that the issue is still happening. I call, they place an order for another part, and in 4-6 months the process repeats. If I ever buy another Chevy, especially from this dealership, know that there was a gun to my head. More
Shoutout to Ronita at McGlaughlin Chevrolet—she’s seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and act seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and actually cared about making sure my car was in top shape. It's rare to find someone so on top of their game and genuinely nice these days. 10/10 recommend her and the crew there. Thanks for making adulting a little less painful, Ronita! More