McPeek's Chrysler Dodge Jeep Ram of Anaheim

VERY,VERY,VERY BAD TO BUY THE CAR HERE!!!! If you could don't do any business with them! Is not what yu think the new car dealership should be. They can call you Dad when you walk in , They If you could don't do any business with them! Is not what yu think the new car dealership should be. They can call you Dad when you walk in , They will treat you like xxxx after you bought the car. no one can give the real answer about the paper work going to be, and no call back too. They are the one who give bad name on the car sales!!! More

Disappointing to say the least Finally got my 2018 pro master van back after 3 days it took that long to replace the front shocks with an appointment. As I drove off I noticed the Finally got my 2018 pro master van back after 3 days it took that long to replace the front shocks with an appointment. As I drove off I noticed the time and date On the dash wasn't reset and the complimentary wash is someone wiping a dirty soapy rag on your windows. Not the first go round with them , I’ve complained to Craig about it before, he asked me if I wanted to go out to the parking lot and settle it. It god on and on. Stay away from this place They don’t car. More

Service The worst service you can get. I have a appointment with them today for a recall when I got hire they do nat have the part in stock. They called me ye The worst service you can get. I have a appointment with them today for a recall when I got hire they do nat have the part in stock. They called me yesterday to come in to have it replaced. At this dealer i had my truck dented,flat tire and service done incorrectly More

WORSE EVER AND I WAS DISCRIMINATED IF I COULD GIVE THEM ZERO I WOULD!!!! Absolutely disgusted i feel! I went in trying to get a challenger to trade in for my Lexus and went through the IF I COULD GIVE THEM ZERO I WOULD!!!! Absolutely disgusted i feel! I went in trying to get a challenger to trade in for my Lexus and went through the process of talking to this young kid who probably was new and i already knew he was gonna give me false information but i gave them the benefit of proving me wrong. We get to application part and gave them all my info all of a sudden this kid ( who did did not know what he was talking about and did not even know his own SYSTEM) tells me "is the Lexus under your name" i SURPRISED NEVER IN MY 6 months of shopping for a car was i asked this l. They apparently ran a "Soft" credit report and could not get my car to pop up on my credit! I gave them the DMV registration that says MY NAME! Even the account information for the lease and still the kid walked back and forth as if he was not knowing what he was doing or how to read the credit report! This kid says " we are all tripping out cause your credit does not show your car information, so my manager and me are tripping out" so he walked back again i even told him i have credit cards under my name the kid goes " wait u have credit cards !" I amazed at what he was saying. So then i told him i have a twin brother that has almost the same name and the credit company got our credit messed up but it was corrected. So he walks back again and bring his " Manager" who then says " im not sure how Lexus did it but the car is not under your name and i cant pull up anything with your social security number" i said " its Under my name, i paid the registration and heres the account number" he then proceeds and says " can i see your social security card? Do you have it?" Luckily i did have that day due to me going to Social security hours before. He then TAKES my card without asking me first to take it. Comes back and says i cant take your social security card because it says " work permit" it has to be a real social security card" i said " what do you mean i have credit cards and an auto loan and a State issued ID that is with this social security number, why does it matter?" He says " to Jeep it does" my face after . The so called Manager then asks do you have a co-signer i cant give you the car i need a co signer." I mentioned to the kid before my dad could co-sign. " he says can your dad co-sign is his SSN real? I was AMAZED of what is being asked of me and what i am being TOLD. He then says " listen im trying to sell you the car im not trying to make it hard on you it just this social security card we cannot accept because it says " work permit." The owners cannot accept this card. I was almost laughing at the stupidity of this so called manager. He then proceeds to pad my back and waks away leaving my talking to myself!!! EXTREMELY RUDE AND I FELT LIKE I WAS DISCRIMINATED! For having a workers permit WHICH IS NONE OF HIS BUSINESS. I WILL NEVER DO BUSINESS HERE!!!! I WAS QUESTIONED ON MY RIGHT TO BE HERE IN THE US!! I almost feel like i had to tell him im NOT AN ILLEGAL YOU FOOL! the kid then Proceeds to say sorry its just the card and he cannot accept it, bring back your dad with his social. I Left laughing because i work for law enforcement and not once was my SSN question not once!! PLEASE STAY AWAY FROM HERE DISRESPECTFUL, RUDE AND PLAIN NONSENSE!!! I HOPE THE OWNERS SEE THIS AND SEE THE KIND OF STAFF THE HAVE! To the so called manager i have every right to purchase a vehicle with my workers permit the fact that you questioned me is not not disrespectful and degrading but ALSO ILLEGAL you are not law enforcement nor work for Immigration your job is to sell cars and get long-term buyers. HOW DARE YOU! PLEASE STAY AWAY!!!!! TAKE YOUR BUSINESS ELSEWHERE!! More

Worst group of car sales, Staff, management, service. go elsewhere, lie to your face - bait and switch, verbal commitment to sell one anything then NOT honoring it, even though they claim to be a smaller go elsewhere, lie to your face - bait and switch, verbal commitment to sell one anything then NOT honoring it, even though they claim to be a smaller more caring dealer ship. Bought truck their, obviously now wish I had not. They jerked me around on the loan even though i went in there w my bank loan FULLU approved - tried to switch loans on the actual docs, scummmmmmmy. if I hadn't bought it, I would have been committed to their bank not mine, ran credit of wife and myself without authorization, said it was their legal right and part of the sale process. Striahg out of the gate semi criminal, do your self a favor BUY elsewhere, you will not get any service after and even during the process. My fault for not researching yes, now dealing with lip service form the managers of the dealership, Dodge themselves ironically "know" how crappy this dealership is and won't do anything to help the financial loss. So before your wounded, go elsewhere, Toyota, Ford, Chevy. Be guided by the reviews overall, not the one or two ( that they write ) string how unreliable they are from start to finish. More

Should have done my homework when looking for a car. I have no idea where to begin. I bought the truck 2 months ago and since then it has been at the dealer twice and now needs to go a 3rd time! They did I have no idea where to begin. I bought the truck 2 months ago and since then it has been at the dealer twice and now needs to go a 3rd time! They did not tell me about recalls, I had to tell them!!! One recall is know but the mfg has no solution to repair it! If you have a 201 Dodge Ram, there is a recall on the brakes and now one on the tailgate that just opens for no reason, yes, even when you are driving! I asked for the car fax on the car and they said "since you are the original owner, that might be hard". xxx?? I bought it 2 months ago with 15K miles on it - how am I the original owner?? Stupid just stupid people!! Oh - first - when I was buying the car, they do not offer you the online price which was $2000 lower than the sticker price - I had to tell them! Ripoffs! How can I claim this as a lemon? More

Worst place ever Terrible company to deal with. Promise you one thing and they do just the opposite. I called at least 20 times and they would not answer my call. When Terrible company to deal with. Promise you one thing and they do just the opposite. I called at least 20 times and they would not answer my call. When I finally spoke to the business manager she told me they will do nothing and then hung up on me. Worst place ever...!!! More

SMALL TIME DEALERSHIP DESPERATE FOR EVERY CENT If you are able to I would go somewhere else. I took my 2015 Charger RT in because it was leaking oil, I also asked for an oil change. I had bought th If you are able to I would go somewhere else. I took my 2015 Charger RT in because it was leaking oil, I also asked for an oil change. I had bought the car at McPeeks 2 years ago. During their diagnostic, it was discovered that the oil leak was caused by the filter, which was installed by a outside place. To me, this could have been easily resolved. I knew it was minor, the service staff knew it was as well. Instead they charge for an entire diagnostic, not covered by warranty, and also a car rental, which was done in somewhat of a omissive way. To be honest, by the book, this service department did nothing wrong. But as far as customer service, and gaining future business from me, not going to happen. I was thinking of trading up to a SCAT Pack RT at Mc Peeks, but Im going to look elsewhere since this place seems to care about quick money rather than keeping customers happy long term. My bill total was close to 400(should have just been for the oil change) for a oil filter that was not screwed on correctly!!! GO ANYWHERE BUT HERE FOR SERVICE OR SALES! More

False advertisement on commercial work truck These guys at McPeek are terrible and extremely Unprofessional! When there is a price on the window of a vehicle (commercial work truck) and a custome These guys at McPeek are terrible and extremely Unprofessional! When there is a price on the window of a vehicle (commercial work truck) and a customer tells you they want to buy that vehicle, you don't tell the customer the price is $10,000 more then what the price is on the vehicle window. You sell it for what it is advertised for!!! Well no, not at this dealer, they said their people screwed up and didn't put the correct price on the truck. That is completely false advertisement weather it was a mistake or not. If there is a sticker on the truck it should have been sold for the price it was advertised at!!! I would never recommend McPeek Dodge to anyone ever! Eddie Vidauri is by far the most horrible Fleet Manager at any dealership we have ever dealt with! He does not know how to talk to a customer or resolve issues! More

TERRIBLE There is a reason, that there is a revolving door in the service dept. In the period of 1 year, 3 manager changes, service writer changes, it's all go There is a reason, that there is a revolving door in the service dept. In the period of 1 year, 3 manager changes, service writer changes, it's all got to add up to something.. They damaged my 2016 Ram 1500, not to mention, greasy boot marks in my interior, greasy palm marks on my windows, a lack of regard for the safety of their clients vehicles. Disrespectful and condescending... They smashed the front of my truck, and have offered to settle for $100.00.. The bumper needs to be replaced, and the upper trim replaced and painted, but they think $100.00 "should cover it". Stay away, there are other dealerships out there whom value their clients. More