McSweeney Chrysler Dodge Jeep Ram

Overall the experience was very poor for such a beautiful and reputable dealership. However, the time taken out of our lives having to bring the Hyundai back repeatedly not fixing a severe vibration through and reputable dealership. However, the time taken out of our lives having to bring the Hyundai back repeatedly not fixing a severe vibration through the service department, myself sitting at the dealership last Friday afternoon as well as all day Saturday, and overall not standing behind the company mission statement, “trustworthy and affordable,” expectations were not met. Micheal Jenkins communicated that the Hyundai was not certified and checked in correctly. We inquired about other used options on your lot in Clanton being led towards new by Micheal. Andre told me everything I wanted to hear from the beginning with the car we wanted in the Hyundai and again on the Jeep, stating that we were receiving a deal off the total for the inconvenience, when in reality we paid full price, having the $1000 I’d already paid through Wells Fargo along with the trade in of the Ford Fusion reapplied to the overall total, and despite having lower payments at 85 months now will have paid more interest in the end @7%. I understand that I am accountable for being sold on all of this, that in regards to the sales they operated in what was in the best interest of the dealership, however my opinion of this experience is unchanged that we were taken advantage of, and the only factor that truly stood out is how honest/empathetic Dr. Josh Gray was in communicating. I do believe the Grand Cherokee is a reliable vehicle which will provide a positive impact on our life, in consideration it’s brand new with no previous drivers. Sincerely, Daniel Beckworth More

Tommy in Service did a great job on getting me in and out Ina reasonable time. Keep you the good work. Ina reasonable time. Keep you the good work. More

Do not know who Kevin Woody is. Everything was perfect until they decided to try and calculate taxes in PA! THEY SHOULD HAVE LET ME PAY THEM DIRECTLY! Now that there is a problem Everything was perfect until they decided to try and calculate taxes in PA! THEY SHOULD HAVE LET ME PAY THEM DIRECTLY! Now that there is a problem nobody is available to help! I have called and sent several emails, still NOTHING! More

From start to finish Brannon was phenomenal, he had great communication and was able to get me the best deal for me! communication and was able to get me the best deal for me! More

Fantastic Dealership with outstanding customer service and their attention to detail is second to none and their attention to detail is second to none More

The lady that checked me in was so very nice! She said it would take a while but she made sure I was taken care of. I wish I remembered her name but she is very good at her job. She said it would take a while but she made sure I was taken care of. I wish I remembered her name but she is very good at her job. More

I have never been disappointed in the service at McSweeney CDJR. From the service advisor’s and the floor staff; they always check in you , ask if you need anything, and keep you informed of the pro McSweeney CDJR. From the service advisor’s and the floor staff; they always check in you , ask if you need anything, and keep you informed of the progress of your service. They are professional and courteous. More

My purchasing experience was excellent. Brannon Slovensky exceeded my expectations. The particular vehicle I wanted was not in inventory, as I expected prior to arriving due to the model I Brannon Slovensky exceeded my expectations. The particular vehicle I wanted was not in inventory, as I expected prior to arriving due to the model I required. I met with Brannon for five minutes, gave him my model requirements, budget, and upgrades that I desired for them to install. Within 24 hours the truck was on the lot, and within less than a week it was in my garage. Excellent experience from A-Z, effortless, and zero hiccups. Thank you Brannon and McSweeney. More

Very prompt and friendly service. Gabriel kept me updated and my Pacifica was ready on time with no surprise fees or extras. Gabriel kept me updated and my Pacifica was ready on time with no surprise fees or extras. More

Always have been treated with respect and also like family. I always use this dealership. family. I always use this dealership. More